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March 2024 by B F
Our contractor recommended Elegantly Set in Stone for our countertops. We had seen a slab elsewhere but it was no longer available. Erica was our first contact and she listened carefully to what we were looking for quickly found a great alternative. After that, from templates to installation, everything went smoothly. The colors and movement within the granite. The finished product. All that we hoped for was achieved. They are stunning!The entire team was friendly, courteous and professional. Whenever we had questions, they were answered quickly and respectfully. It was truly a pleasure working with them and I don’t hesitate to recommend them for your project.
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September 2023 by Renee Underwood
We worked with Elegantly Set in Stone to get new quartz countertops for our kitchen. They were super easy to work with and did an excellent job with installation. From the staff to the installation crew, everyone was a pleasure to deal with and I'd highly recommend them to anyone.
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September 2023 by Donna Brown
I highly recommend Elegantly Set in Stone for your kitchen countertops! From start to finish the staff were very helpful at providing a seamless process. The office staff are efficient and friendly and the installers are extremely professional and patient as they educated me through the whole process. I plan to refer this wonderful company to all of family and friends.
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November 2022 by Jeanne Dumas
From selection to install the entire team was a pleasure to work with. They are knowledgeable, take pride in their quality craftsmanship and are committed to providing a great customer service experience.Many thanks to Susanne and Tim for their personalized attention in helping us find just the right stone for our projects. We love the way our new bathroom countertop and shower bench perfectly complement our renovation design. Having more flexibility than other fabricators, they also worked with us to create a beautiful custom table top for our outdoor patio.We would not hesitate to work with them again.
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November 2022 by Jonathan Seitzer
I hired ESiS to redo the kitchen counters in my home and have been thrilled with the decision. Everyone at the showroom was very patient with me and explained everything in detail and the guys who did the templating and install were friendly, professional and went the extra mile to ensure everything fit correctly on installation day. That's before even talking about the counter top, which is beautiful. I'm definitely going to be reaching out again when it's time to do the backsplash. Can't recommend them highly enough.
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June 2022 by Mac Camp
Very nice staff and a good selection of stones to choose from. Their pricing is competitive!
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May 2022 by Mikail Young
First let me say the customer service was great but the handling of the mis measurements after installation was not. My wife and i ordered countertops and was given a suggestion to alter the measurements, which was fine, but when installed it was not the measurements we agreed on. It was addressed with the company and due to the fact that it was inches off, not significant enough to them but to us, they said they could not recut the entire stone but offered “other” things made out of the same stone. Countertops are very expensive and time consuming when you don’t have a functional kitchen. We ended up getting less countertop space than our estimate, price still didn’t change, and although they acknowledged their mistake, the idea of them recutting the stone was never an option for them. If using this company, double check the measurements again and again before the final installation. Started off great and ended sourEdit: This was my personal experience with things, this review is not a reflection of the professionalism or service of the company who were all great. So my original low star review isn’t warranted. So i have changed that.
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November 2021 by Laura Guzevich
We had a great experience with Elegantly Set in Stone. Suzanne was very patient with our longer DIY Reno, helpful in choosing the right product and responsive once we made decisions and were ready for installation. Other staff members were also helpful- quick responses, and several trips to the back to help me match my cabinets to the right stone. Final product looks great and installation was very professional.
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September 2021 by Garrett M.
Before the Coronahoax happened, I ordered this beautiful Chateau Gallet console table from Design Toscano. I got a ridiculous price on it - I believe $375 - and DS sells the same table for $850 now. However, it took like 15 months to arrive and it arrived without the marble top. I called DS and they said give them a couple more months and the marble top will arrive. Two more months and it never arrived. So I called DS and they were gracious and gave me a 100% refund for the beautiful table yet no top. So I immediately called a competitor to Elegantly Set in Stone because I was impressed that they had the most beautiful showroom I had ever seen - except the service sucked and you are forced to deal with salespeople (who are not particularly helpful) instead of owners or craftsmen. The sales rep to this other company "apologized" in advance because she "had all these other quotes to do". I thought that was d**** No need to apologize, just say it may be a few days to get back. I am humble and understand that big projects should get the most attention but get back to me when you can. Of course, the sales rep at the other company never got back. So I tried to go down in person to bypass a sales rep and speak to an owner or craftsman or someone who knows what they are talking about. After speaking to one sales rep, they sent me to their scrap yard where I had to speak to another sales rep - and the service was dismal. The rep at the other company was afraid to take a look at the table itself. I am guessing she was either lazy or afraid of a virus which has a 99.9% worldwide survival rate. She quoted me a high rate which I grudgingly accepted since I got the base of the table for free and did not think it was worth my time to shop it. The rep at the other company told me two weeks. Two weeks came and passed. I had already paid in full and I followed up with a phone message and an email and around the four week mark, I emailed back and cancelled the charge with my credit card company. I looked around at other options and came across Elegantly Set in Stone. Holy cow, you mean I get to speak to an owner? And someone who has a vested interest in the success of the business? The owner genuinely qualified me as a sales prospect and understood I am not just about a custom top for a console table. I do, for example, need a new kitchen and to further upgrade my bathrooms and these projects are about a year away. We decided a white porcelain top would be the way to go. It actually ended up looking better than the stock photo with the marble top. It was done for a reasonable price and within the quoted time frame. Very happy with the outcome!
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June 2021 by Donna Dougherty
From start to finish we were pleased.
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February 2021 by Matt Fehl
Elegantly Set in Stone did a great job with my quartz countertops. Susanne is very friendly, helpful and a pleasure to work with. Appointments were all on time and everything was that was going to be done with clear. Thanks!
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January 2021 by Joy Lieb
Elegantly Set in Stone was referred to us by our contractor who mentioned they were local and they were easy to deal with. We had called several other places to match our previously installed granite and had a hard time getting a return message. Once we were told about this company, they picked up the phone immediately and found our match within a few days. The price was very good too. All steps were done professionally. They’re a good group of people there.
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January 2021 by Marianne Simpson
Best experience, quality exceptional, and very customer-focused! I highly recommend Elegantly Set in Stone.
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January 2021 by Alyona Cileone
This company is great! Wide variety of stone to choose from. Everyone is very professional and knowledgeable. Installers are neat and efficient. Very happy with their product and work! Recommend!
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January 2021 by Erik M
The crew at Elegantly set in stone is second to none! From design to template to install everything went flawlessly. I couldn’t have been happier with the results. Thank you again!
