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February 2024 by R47
The bespectacled Asian dude that works here is an ignorant dimwit. The guy gives you the "silent treatment"; he doesn't promptly greet customers or start taking care of what they came in for, even when you are the only person in the store! He acts incredulous when you are that desk with what most people come in here for--to ship packages.
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July 2023 by Paul C.
Super Convenient and the self-service options are great. You're making a mistake if you go elsewhere when you need to print, copy, scan and or ship.
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June 2023 by Donna S
Very large FedEx location that has everything you need. Most of the time I’ve had no issues. On occasion, depending who is behind the desk, you can get someone who is very soft spoken which is hard to hear what they are asking and then it takes forever to get the package processed. Other than that, the people are nice and happy to help.
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June 2023 by Donna So
Very large FedEx location that has everything you need. Most of the time I’ve had no issues. On occasion, depending who is behind the desk, you can get someone who is very soft spoken which is hard to hear what they are asking and then it takes forever to get the package processed. Other than that, the people are nice and happy to help.
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March 2023 by S C.
I go out of my way to go to this FedEx location!! All the staff are super helpful and friendly, especially Albert! He always remembers my name and things we talked about in previous conversations. Best customer service I've ever had!!
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March 2023 by David Helfrich
I am shipping a laptop. I went to the counter to an associate. There was no line, no other customers in the store. The associate grabbed my package and went to the kiosk to show me how to ship it myself. I didn't want this. Before I could protest he dropped the package with a fragile laptop computer in the bin. Now I'm left to worry about what heavy objects will be dropped on top of it. I have never encountered a FedEx employee that was at all helpful and I hate that my company insists on continuing to use FedEx.For my own personal shipping I would never even come here. I don't even like when they deliver packages to me. They never follow delivery instructions. I ask for packages to be left in the back where they are sheltered. It's in all of my delivery instructions AND on a sign on the door. In the case of my insulin deliveries it's even in my address... but they still just leave stuff on the front step where it gets rained on or stolen or has the sun beating down on it. FedEx is the absolute worst.
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January 2023 by MJ Scales
I came here to print, but there are rodent droppings on the work station!
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December 2022 by Rebecca Gene
3rd year in a row they made a mistake on my planner. First the binding. Last year, I requested the Frosted Cover on the back and they put the cheap black vinyl. This year, I paid for it in color and 32lb paper. Got in black and white on 24lb. Tired of them constantly making mistakes on orders that I make once a year.
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December 2022 by Ellie G.
Ryan is amazing! We was super helpful and patient with our printing needs. He was kind, informative, and knew exactly how to help us. Albert also helped us and was very kind. Great team, super pleased with our printing experience.
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December 2022 by JooEun Lee
I had great experience at this location after having terrible at 1201 N Market St location. Seems like 1201 location don't want to help customer at all with terrible attitude. I sure will come back here from now on.
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August 2022 by Will G.
Revisit this location for some of the best fedex service ever. Great guidance and patience. Sure all locations can fall short on service. I have one thing to say,,,, don't forget the employees of FEDEX are customers too.
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August 2022 by 川建国川
Very bad customer service by front desk with their new employee. Rude to their customer and manager Geoff argued with the customer when customer complaining w/ bad experience
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June 2022 by ali asma
Two visit for two separate inquiries and always getting rejection from staff saying “ we are not able to see it or I can’t do that ”.l I went for to see where is my package and fedex employees working in fedex store are not able to see where is package, forwarding to your robot customer service where I tried to have a care and waited for 30 minutes without success, thanks fedex for your customer care
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April 2022 by D L
I was in town for business and had a small job that I needed help with.Vonte went above and beyond to assist me.If I could give a higher rating than 5* I would.Thank you Vonte for the assistance…the laminated posters and easels were awesome.
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January 2022 by Ryan Wilson
What an amazing store! I contacted them with a complicated last-minute print job that was over 15,000 pages. Not only were they able to complete such a massive job for me on the same day, they boxed and packaged it up, and communicated with me (I'm all the way in Florida) the whole time. When there was a section of documents that was giving them trouble they reached out so I could help them correct it. This really was a massive lift, and they we ready and willing from the moment I first called. The customer service, communication, attitude, skill, knowledge, and all the extra care and attention to detail they put in was one of the best experiences I have ever had with printing. If you need any printing or business services whatsoever, I can highly recommend the knowledgeable and caring staff at this FedEx Office.