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January 2024 by Steve Hart
Completed a brake job cheaper than their competition. Professional and fast. I'll go again.
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January 2024 by Michele Mahoney
Friendly staff and honest recommendations
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January 2024 by Linda Hamlin
Very Professional
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January 2024 by Eric Jacobs
The work is pretty much satisfying to me.
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January 2024 by Brittney Hamilton
They were able to squeeze me in right away for an oil change and blinker light replacement. I didn’t have to stay long. In and out. Everything worked out great. Thanks on the estimate for the next project!
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January 2024 by Jim C.
Took the car in for oil & filter change. The young guy .. Recommended air & cabin filters need changed. Told him I'll change them. When finished, bill wS $193. The install The filters Without my consent. I made them take it off, saved $100. They're OK but watch the young guy at the service counter. I'm going elsewhere, except alignment. Paid for 1 year
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January 2024 by Eloy Bernal
DO... NOT..I REPEAT...DO NOT!!!!!!BRING YOUR CAR HERE!BRIAN! (The Fat African American guy with Glasses) is a professional LIAR.A true Scammer that the company is probably PROUD to have! $$$PLEASE!!!!!Do not refer your loved ones to have work on their Cars here.
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January 2024 by Isaac Lin
Took a few tries to have the brakes not squeak after initial service. No safety concerns, however.
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January 2024 by Elli Rodriquez
I walked into Firestone due to being given a recommendation sheet after I got an oil change there. The recommendation sheet explained that I needed a Tune up!When I went back to get the Tune up, Services were denied to me due to my Check Engine light being on.The Diagnostic test showed that I needed to get my Fuel Pressure Censor fixed.SO.. I paid $552 yesterday to get my Fuel Pressure Censor fixed.But..The Problem is not fixed because the Check Engine light is still Lit.I payed $552And yeah I'm still in need of a tune up!
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December 2023 by James Marine Jr
Very quick and efficient service. Kept me informed about the status of my car.
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November 2023 by Mike
WORST EXPERIENCE EVER, DO NOT GO HERE!!!________________________They damaged my wife's car replacing the battery and we had to go to Honda for repairs to the remote electrical system that Firestone damaged. The damage was found by Honda and we were told Firestone caused it. The manager was rude, inconsiderate and not helpful. They eventually paid for the Honda bill but we still bought batteries for the remotes we didn't need and spent hours at Honda and Firestone dealing with their mistake. An honest company would have comped the battery and the service charges for our hassle and time wasted dealing with THIER mistake. I understand mistakes happen, making them right is what's important. This manager has no idea how to run this shop, they never apologized or admitted the mistake, thank God Honda has great service because that's where we will be going from now on. It's a shame, I went to firestone years ago and the service was great. What happened??NEVER SHOP HERE!!TOTALLY DISHONEST MANAGER!!WORST MECHANICS!!!
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November 2023 by Asia Roundtree
I had an appointment for 1pm for wheel alignment and wasn’t seen until 2. It’s a strip plaza within walking distance to grab food or shop a little.
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October 2023 by Katrina Midgette
They were OK, but a little confusing on the application of a discount which they quoted me before the appointment and then after the appointment, they couldn't honor the discount which is kind of messed up because even though I bought those things online, they could've canceled it and then re-ordered themwith the discount, but some people are not really good at customer service I get it
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September 2023 by Marilyn Serrano
Just quick drop in in Wilmington DE not much of a place that can sell you oil if you needed it but nice people working there and clean
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September 2023 by Rich Mcpeak
I called first,just rang...no one picked up. Drove down there, walked in and no one at the counter! Waited 10 minutes and nobody walked in so I walked out.
