Floor Concepts, Inc. is a family-owned business that has been serving the Wilmington area since 1982. They offer a wide range of flooring and window treatment options, as well as hardwood refinishing services and carpet remnants. Customers have praised the company for their excellent service and helpful salespeople. The installation team is also highly regarded for their fast, efficient work and attention to detail. The installers were very thorough and exceptionally skilled, always on time, and very clean. They did a great job with perfection and did an excellent job. The floor looks amazing and tremendous. Overall, Floor Concepts strives to "wow" their customers every day by providing a comfortable and relaxed buying experience.
Needed piece of trim that I couldn't match. Bill showed me multiple pieces and we decided on 3.one matched perfectly. He couldn't be any more friendly or helpful.i will definitely use him for future flooring projects
November 2025
The folks at the store were helpful and patient with my selection process. Technicians did their work well. Finished job looks great.
November 2025
Great install crew and they follow up on any issues.
