Gerald Penrose is a second generation Allstate Insurance agent with over 30 years of experience in the Wilmington area. The agency is known for its down-to-earth people who understand everyday life and have clients' best interests at heart. They focus on individual needs, explaining everything thoroughly and answering all questions. Service is responsive, with quick replies to emails and calls without long hold times. The mobile app is easy to use. Clients report smooth claims processes, including help with shop selection and rental car setup. The agent is knowledgeable and helpful, providing guidance for both car and home insurance. Customers appreciate savings through various plans and rate decreases, noting the agency is a great way to save money.
Great service and professionalism! Saved me money on my auto insurance with Milewise. Such a great experience I switched my home owners insurance.
April 2024
I signed up with Gerald Penrose several years ago. Then I got a mortgage from State Farm which required me to buy insurance from them. I was sorry to leave Allstate. A few years later, SF sold my mortgage and I went right back to Gerald Penrose, where I expect to remain. Thank you, Allstate and Gerry Penrose.
April 2024
Did a really nice job of cleaning my lani and around the front of house
