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March 2024 by Mary Higgins
We have VOIP phones and networked printers bought and managed by Hilyards. They don't just sell the equimpent. They sell service. We've used them for years and they are always very timely and responsive with great customer service. Thank you especially to Rick Wallace for trouble shooting our phone system.
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December 2023 by Lionel Evans
Hilyard's Business Solutions (HBS) has the perfect blend of good products for purchase and/or lease along with competent technicians to make sure your equipment remains in tip top condition during their life cycle. Providing such good products and service technicians enables me to perform meaningful task during the daily operations at my place of employment. The relationship we've enjoyed with HBS for the past several years has been a rich and rewarding one. I would recommend you make them part of your selection process when looking for an outfit that provides the services they offer.
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September 2023 by Jen Lou
The company I work for uses Hilyards for our copier/printer needs. I highly recommend them to anyone. They are always quick to respond to any issues, a lot of times instead of calling and trying to troubleshoot over the phone, they come in person. The issue is almost always user errors but they fix it with a smile. Everyone I have had the pleasure with work with has been nothing but kind and courteous. I don't see a reason to ever use anyone else.
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August 2022 by Coleen Sheridan
Always a pleasure to deal with Hilyard's - whether its the first call into the office or dealing with their techs - and Greg is the absolute best! In an age where customer service seems to have fallen by the wayside, and folks aren't as considerate or concerned with the customer - when we're having "issues" with our copier, Hilyard's is one call I never dread having to make! Thank you ALL!
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May 2021 by Angela Harris
Great company! If I contact them I receive a response in minutes. The tech is courteous, knowledgeable, professional and follows all CDC guidelines. They get a 5 star from me.
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July 2019 by Abby G.
I saw him on the back of a baseball card. Saw that he served in the U.S. marines. So I gave him 5 stars.
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September 2018 by Carla Geiersbach
Excellent commitment to customer service. Hilyard's has helped our organization transition to new equipment and has made sure we are all up to speed on how to best take advantage of our new technology. We are much more efficient because of their help and expertise.
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September 2018 by Stewart & Aline Wiggins
These guys are the best in the business! Exceptional responsiveness. I give them our highest recommendation.
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September 2018 by Rick Martin
I started working with Charles Hilyard a year prior to my prior lease being up for renewal this past June. Over that time period Charles followed up with me a few times to keep me updated and keeping in touch. Always very professional and respectful of my time. I wanted to lease a good used copier and when one was available, Charles worked with me to navigate canceling my lease at the end of the term. The customer service has been fantastic as we learned how to use the new copier and service issues. Charles will follow up on a regular basis to see how things are going and the service is first in class! I recently purchased a large format printer from Hilyard's without checking around purely based on the high quality of service I have received. Great products and service!
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September 2017 by Donald B. Reeder
They looked at a HP printer for me that was not working. They said it would be a couple of days to get it looked at. 2 hours later they called with the estimate. That's very fast service that was beyond my expectations.
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September 2017 by Doug Messeck
Excellent service and follow up. Combined three machines into one to increase productivity and a savings reduction. Thanks