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February 2024 by John M.
Small world the manager of this store his name is steve this guy had allegations of him sleeping with his peers and associates at Lowe's when he was a store manager there he left when they were investigating him now he's working as a store manager here which is one of the worst homedepot I get it this Home Depot's desperate for people but to have someone like this run the store or become the face of the store is very sad and unsettling.
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January 2024 by Pamela Flanagan
I had to pick up shelf pegs and was near this Home Depot so I stopped in.The customer service rep I encountered was not only helpful but very personable.She initially couldn't find exactly what I needed and when I had first approached her I knew she was busy using her laptop at a nearby desk.She eagerly got up to help me and when she wasn't able to find what I needed she reached out to another associate.She then directed me to the aisle where they could be found. It was a pleasant experience chatting with her. I was able to also find what I needed as a result of her not giving up and handing me off to someone else. I wish I remembered her name because she deserves to be mentioned.Sometimes you come across the nicest souls when you least expect it.The store itself was tidy and seemed to have good energy. There also were no long lines like other Home depots I've been to in prior days.
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January 2024 by Green Eyes
Always professional and quick to help
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January 2024 by Miiz Miiz
This is the worst Home Depot of all Home Depots. We met with an HD designer and designed our kitchen. We then ordered our custom kitchen cabinets. HD designer submitted the incorrect design, causing the incorrect cabinets to be made. They then wanted to charge us for their mistake and sent damaged cabinets. They called multiple times, saying that our order was ready for pickup. We arrived numerous times to no order. It was never prepared. We spoke to the department head and manager multiple times, and they are no better. Communication amongst management could be better as well. We complained to corporate, but no results. Next up is a complaint to the AGO. Stay away from this HD.
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January 2024 by Robert Cook
Horrible service from customer service and manager. I purchased a kitchen faucet and it had a missing part. It was the only one they had that would suit my needs. It was the last one of the small stock they keep so I couldn't simply exchabge it. The have a cheaper model that has the exact same part I needed. So the simple solution is that they have a missing part from a cheaper model instead of a more expensive model. But no, that makes too muxh sense for them. They said it creates an inventory problem. I said fine, I would purchase the cheaper model and then return it instead of the one I needed. That wasn't good enough for some reason. The manager made faces and had to do some work instead. The plumbing dept is poorly stocked also. I had to purchase ancient gate valves instead of ball valve shutoffs.What a poor experience in every way.If I had more time I would have returned everything and went to a real supply house.
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January 2024 by Dominick Cruz
Love this location and the people in it. My only reason for my review today is to let upper management know it would be great if they took Apple Pay for payment. Home Depot makes WAY too much money not to update their payment equipment!
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December 2023 by Deavie Wiliams
Wrong parts had to be returned
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December 2023 by loranne aspers
Bought gift card for my family and they were very helpful in finding them to me for the ones I wanted thanks a.lot
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November 2023 by Christopher Shelly
This store is terrible with their choice of employees and most importantly, terrible management. There's not 1 employee that knows what they're talking about when you have a question and you're always passed along to the next employee who has no idea either. All of their listed amounts of materials on the website are very far from being correct. One would think that management would properly train their employees for which ever section or department they're going to work in but, that's certainly not the case. It's amazing that anyone who works here is even capable of being employed.
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November 2023 by Ed Preisendanz
Had the products I needed. Helpful & knowledgeable staff. Decent prices. Easy to back up my vehicle for loading.
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October 2023 by Diamond DIVA
Always an adventure and not a good one. I sometimes choose curbside pick up and never get curbside delivery. I always have to go in, wait in their crazy customer service line, to wait for someone to try and did my order. Once I went in and reahopped do my entire order then the cashier didn't know how to complete it.
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September 2023 by Sherry Wiercinski
We purchased a dishwasher for delivery. It took about 20 minutes for the sales associate to answer the page to provide assistance because they were having a Labor Day party. Delivery was scheduled for 9/12. The delivery men showed up but since they were not provided with the plug at the Home Depot warehouse they were unable to install the dishwasher. So they took it back and gave me a number to call and it took 45 minutes for someone to tell me I had to get rescheduled. So I called the Home Depot store where I purchased the dishwasher. I advised that I would not cancel the order if it could be delivered the next day. They were not able to do that. Did not care about the sale at all. Incompetent.
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September 2023 by Gwendolyn Bradshaw
Sparse choice of flower pots. I like clay pots, as they hold in the moisture, so you don't have to water your plants as often. Clay pots are pricey. I found large plastic pots there. To cover the dull colors I purchased contact paper, easily removed, to brighten the outer sides of the large flower pots. They do have very good prices on planting soil for house plants, flowers ... etc.
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September 2023 by Gerald Pratt
Customer service is good. But sometimes it's hard to find a sales person. And when you do they're very helpful. I will be back.
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September 2023 by Tyler Frampton
Amazing Service! Lamar in the lumber department was very helpful to me and my friend looking to cut some wood.