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March 2024 by Carissa Anderson
Fatima and nick were great, very helpful!
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March 2024 by Amy
DiAne is the best. She is professional, kind, and really listens. I have a milestone birthday coming up and I wanted starburst diamond earrings. I showed DiAne a photo but unfortunately Kay didn't carry anything like this. However, she was able to find starburst charms from Dana Augustine Diamonds, one of Kay's vendors. They were able to make earrings out of the charms. I attended the next diamond show where they made the earrings for me while I waited. They turned out beautiful and I wore them all weekend!DiAne has been a part of many milestone birthdays. My husband and I met her when we went shopping for my engagement ring. We have gotten many special pieces from her throughout the years. She and I have become very good friends. I trust her when it comes to jewelry and know I am in good hands.
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March 2024 by Jacob Feliciano
Great store, Fatima was a great help!
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March 2024 by Zori
Words can NOT express how AMAZING and TALENTED Keives is. He is the most professional detail-oriented person I have ever met. I'm so thankful that he really cares about his clients/customers. I will ALWAYS and ONLY take my jewelry to Keives. ?
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February 2024 by A&K All Natural Inc
Apologies for the misspelling but Keavis provided thee best customer service! He was kind, patient, helpful, informative, listened, not pushy or desperate for a sell at all. Went above and beyond during the sell and even after to settle an issue that he was able to resolved. Very consistent and kept his word! This is appreciated! We will be back to do some more shopping hopefully he will be there. Thanks again!
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February 2024 by Jamal Fleming
Good guy!!
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December 2023 by Jazzmyn Molson
My experience was amazing! Kieves was personable and helped me through the entire process. He even Helped me create the perfect look and was patient With me and my complicated request.
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December 2023 by Shanae Grazionale
Keives was awesome helped with all my shopping needs I definitely will be shopping with Kay's more
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October 2023 by Diane Pinder
Yes I was pleased with my purchase today. Very pleased that the warranty on the butterfly pendant that was purchased was taken care of & will be taken off my account. Thanks Kay jewelers.
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September 2023 by Cassandra Basile
Male who checked us out barely said 2 words to us. He then proceeded to call his friend on FaceTime while he was helping us. Very rude and disrespectful.
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August 2023 by Milly C
Diane provided excellent customer service. I have a Kay’s not even 5 min away from me but because of Diane’s great service we continue to drive the 35 minutes just to be served by her.
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August 2023 by Gina
Keives, at Kay Jewlers Concord mall, he was was amazing! I would definitely recommend working with him. He got to know my style and found something perfect for my wedding. Thank you!
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July 2023 by Sharon Campos
David King and his associate went above and beyond to help us upgrade our ring! David found a better ring than I had anticipated and can’t wait for it to come in!!! Thank you. So much!!!
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July 2023 by capdratommy1
I went through several other jewelers and none wanted to listen my ideas. But coming here, all my ideas were heard and incorporated. Most importantly, she said, "Yes!" Thank you so much.
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June 2023 by Glenda Salhuana
My experience was outstanding because of Ms. Di Ane! She was amazing and went above and beyond to make sure we were happy with our purchase.
