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March 2024 by Gerard Meehan
Esmeralda is professional and polite with her customer service, I can't say enough.
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March 2024 by Tj LoVerde
The kind and attentive service is unparalleled. Monica was very pleasant and helpful. I always have a great experience at this location. I highly recommend the Kirkwood Highway location.Please don't ever leave!
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February 2024 by JohnCMartinJr Martin
I did not appreciate the long wait in the waiting room.Last year I ordered glasses. They were over a month late arriving
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February 2024 by Erica Sullenberger
Omg Miss Debbie absolutely amazing!!! So sweet and super helpful with getting my mother in laws glasses. We will absolutely be back…
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February 2024 by P De
Excellent service and best Customer Service experience!!! Thank you !!
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February 2024 by Meghann Beringer
Hevyn was a wonderful sales associate. She got me exactly what I wanted, did it super quickly, and my glasses came in and were perfect. I was in a rush when I originally went in and her efficiency was so appreciated!! Will absolutely go back here again when I need new glasses
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January 2024 by James Simmons
Was very helpful in finding frames but insurance info. Everything went very smoothly
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January 2024 by Doug Vible
Very helpful and informative ?
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January 2024 by Shannon
Always a pleasant experience shopping at the Kirkwood Highway Wilmington, Delaware store! Esmeralda has helped provide feedback and assistance to our family over the past few years. We appreciate her patience and support. Great staff, great store!!
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January 2024 by Sheena Johnson
Nice place and nice employees ??
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January 2024 by James Wentzel
very-good person very good at recommending for what i neededmade sure everything was right
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January 2024 by Michelle GR
Had an appointment at this location new to Delaware and it was my first time here so I was excited. It was storming out so I called after got out of work and let the receptionist know I was running late she told me it was ok and mentioned that everyone was running late because of the rain. I got there and then was turned away after driving 30 minutes. I wish she had told me on the phone that I would have to reschedule because I’m late but she waited until I got there. I didn’t open waste my gas but I also lost time/money at work because I had to leave early. I know I was 20 minutes late but it was so unprofessional on their part to not be upfront with me. Will never book an appointment with them again ever.
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January 2024 by Kiran Komirishetty
Very long wait times, be prepared to wait for atleast 2+ hours to finish your appointment. Screws up with the schedule you have already planned. I see lot of review regarding quick response time and i am not sure about others experience. But I visited this center couple of times and both times it was a very very long wait time, and they take there own sweet amount of time to get to next patient
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December 2023 by Sirag Shifa
Overall great experience! Eye exam went quick. The doc was great. Very clear with his explanation. And the customer rep that helped me with picking out my glasses was awesome! Was great with explaining all the details! Highly recommend them!
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November 2023 by Robin Redman
I've been shopping for glasses at Lenscrafters for over 30 years.The selection is always amazing and the prices are great. I've shopped from the same Manager at Lenscrafters each time I've purchased glasses during these 30 years. Debbie is knowledgeable, always pleasant and a joy to work with.