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March 2024 by John Davis
Quick in and out. Very professional. The MedExpress team was friendly and helpful. I will return .... hopefully not too soon.
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March 2024 by Jonn S
MedExpress Urgent Care is my go-to for urgent, but not emergent, health care.Staff have always been courteous, professional, knowledgeable, efficient, and effective.During my most recent medical evaluation, Dr. Richard's provided outstanding care with accurate diagnosis and treatment.At the time of this writing, I am on day two of a specific antibiotic required to treat this particular infection, and already, the signs and symptoms causing me to connect with MedExpress are subsiding.Dr. Richard's, Chantelle, and other staff, thank you!
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March 2024 by Steve Lamberto
Receptionist very nice nurse nice had 415 app got to room at 505 doc saw me for 2 mins at 540 wait time is ridiculous
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March 2024 by H. W.
The one nurse Lakesha was awesome, every time I get blood drawn the nurse’s have to stick me three or four times but not this nurse! She actually drew my blood on the first try and that has never happened to me before so I had a very nice experience at Medexpress on Concord Pike and I would recommend it for any and everybody!!! Thank You.
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March 2024 by Christine Moyer
Very disappointed. It took an hour and a half to be seen even with an appointment. Then the Dr. said it was “just allergies.” Later found out it was norovirus. Symptoms are not even close!
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March 2024 by el beth
Did a walk in, but sat for almost 3 hours before being seen. They really only favor appointments. I was way too sick and in pain to drive myself anywhere else safely. When I got taken back, the nurse and doctor were extremely nice and compassionate. Just a sucky wait.
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March 2024 by Kerry
Horrible long wait I got a drug screening waited a hour and 29 minutes they lost it came back waited over another hour front desk staff very rude and was told they only have 1 computer
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March 2024 by Kelly Goodwin
I was seen in a timely manner. Taken care of efficiently and I am recovering well, thanks to everyone at Medexpress Concord!
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March 2024 by Alpha Omega
I've been to the MedExpress, on Concord Pike, many times since it opened. I've never had a bad experience. The office intake people can be a bit slow, but the doctors.... they've all been first rate, and their diagnoses have been accurate.I can't give a higher recommendation.
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March 2024 by Elizabeth Ritchie
My experience at MedExpress is superior to other medical aid units in Delaware.
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March 2024 by James Alvin
Overall great service, just sent my prescriptions to the wrong pharmacy. Otherwise Great service!
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March 2024 by Kristin Brubaker
Now only takes appointments, which defeats the purpose of urgent care. I came in with a really bad cut (still bleeding 30 minutes after it happened) and was refused because I didn’t have an appointment. Was referred to another place 15 minute away, then found out there was another urgent care by Christiana care 3 minutes away. Will not be going back here.
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February 2024 by Tatyana Dailey
Save your time and mental health!My daughter who is a nursing student and is practicing every Thursday from 5-5 in the hospital needed a TB test done before she goes back to school. So she made an appointment online at 3pm. 40 minutes later after people were coming and going before she came so she texted me because she had work that day that no one saw her yet. So I called and the lady said she will be next.. “she will be next “was an hour and a half .. I called again and said what is going on? She said we only have one doctor..ok it’s TB test nurse can do that ..I am sure my daughter could have done it herself. Then she was so rude and hang up on me.. telling my daughter that I violated HIPPA!!! I wasn’t asking for any records or information just it has been a hour and a half for a test.When you put on your website make an appointment…it’s an appointment ( I mean we can go deep into that definition) then just put first come first serve and even that people who came after her left an hour ago.Train your staff on definition what HIPPA is .. how to talk to people on the phone..and please read the definition on what appointment means..
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February 2024 by Pattie Harris
GREAT!!!
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February 2024 by Robert Dimperio
The staff is efficient, professional and pleasant. Gnira receives each patient checking in with the utmost graciousness and professionalism.ThanksRobert
