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March 2024 by Kavsy Dastur
I wish to compliment the doctor Lauren who was very thorough. I am so glad you sent a sample to be tested for Covid because it came back positive. Our experience was positive.
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March 2024 by Brent Logullo
Great service friendly kind and puts you at ease with your situation thanks for all they do
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March 2024 by Alfred Muscella
A very nice experience. The staff was accommodating, and the doctor helpful in directing me to what needed with my condition.
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March 2024 by tim schofield
Very professional fast and easy answers to my questions wait time was fast.
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March 2024 by Ilene Guzik
The Office Staff and Doctor were Wonderful!! I was able to get an appointment right away. I saw the Doctor...Had my Diagnosis...and My Treatment Plan within the hour. I would definitely use them again.
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March 2024 by Angela Bogush
Staff was courteous, and very kind. Would recommend this facility to anyone who needs care. The ability to schedule the appointment online was especially helpful, since I was seen according to the time I picked.
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March 2024 by Megan Rivera
The doctors and nurses here don't have a clue. They are probably rejects that barely passed college and couldn't get into a hospital, so they settled for a walk in clinic. I came here with an ovarian cyst rupture and the nurse didn't know what that was, like excuse me what? What degree in college did you get? I described all of my symptoms and she said "yeah, that's not adding up, idk what u have" and they just sent me to the hospital where I was diagnosed INSTANTLY with an ovarian cyst rupture cause real educated doctors and nurses know this. I feel like the nurses and doctors at this pitiful clinic passed with D's in college. There is a reason they work here and not at Christiana or St. Francis. Some of them slept through college. Surprised they even passed their interview.
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January 2024 by Ashley Campbell
No sense in even scheduling an appointment, We had an apt. for 2:00 , come 3:00 and they still hadn’t called even 1 person of the dozen plus ppl sitting in the waiting room, finally at 4:00 we got up and left!!! And this was a Wednesday afternoon….
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December 2023 by J.J.H.
Everyone that I came in contact with was extremely professional with a positive and friendly welcoming. I was especially impressed with the Nurse Practitioner, Ms. Megan, as she was so friendly with her big smile and welcoming personality that immediately made me feel comfortable, at ease, and as if I were her only patient as I didn’t feel rushed and didn’t feel as though she didn’t have time for me. Just the total opposite because she took her time in explaining everything to me as well as answering all my questions; even with the pain I was feeling, I left there 100% totally satisfied and with a smile. I most certainly give Ms. Megan FIVE stars and two thumbs up. ⭐️ ? ⭐️ ? ⭐️ ?? ??
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December 2023 by Deborah Cross
I was able to schedule an appointment online and get in and out with no problems. The entire staff was very compassionate and helpful. My issue was addressed and treated. A total positive experience all the way around. Definitely recommend this place.
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December 2023 by Jorge Jimenez
Do not come here for a drug screen because they’re dependent on a computer. 1 computer that I still have no idea what it has to do with giving a urine sample. I’ve been in and out of facilities when it comes to urine screening. I have much respect for towards people’s time but this place is very disrespectful and enjoy keeping you waiting. They seem to enjoy the distress and anxiety people go through especially when you’re waiting two hours and still haven’t been seen.
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December 2023 by Bob Barker
I will never go back there again! Treated my kid for a URI a month ago. My daughter hasn't gotten over it went back and waited 3 hours to be given just a cough syrup yet her phlegm is green and she had a fever. The weirdo at the front desk was blabbing on the phone so it took us another 20 minutes to check out. Complete ridiculousness! The doctor also stated she went into the wrong room which is why we waited longer. If you can get rooms right than you probably can't take care of patients.
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December 2023 by Jessica Gibson
The cumulative rating says it all. I came in today with asthma and significant shortness of breath. I was told I was not an emergency because my oxygen levels were within range. She didn’t even ask if I had asthma, rather reminded me that I would have to wait like “everyone else” …. 20 mins I was called back and she was soooooooo rude. She refused to hear my background, be reminded my breathing was sparce…. She didn’t want to hear anything I can barely say. She attempted to check my oxygen with a reader that wouldn’t stay on, and when I asked her to turn it on…. Her response was- stay still or maybe it doesn’t work. Well after 2 tries, I took it off and asked for equipment that worked. I tossed it on the counter that was literally 1 inch away from my arm and 5- 6 inches from the keyboard. She refused to treat me and when I asked her if there was a problem because her bedside manner was soooo cold. She responded with all the “I” statements … I amgreat at my job, I am excellent, you are the problem.I said- ma’am…. My experience right now is proving otherwise. She walked away and said- you need to leave I don’t treat patients like you.I was appalled. When I called a supervisor at another location, the supervisor shared she just spoke to this CNA… and she said I became abrupt and threw the device across the room 2 times!!!!!That device would have broken into pieces .While I was seen and clearly needed a slew of meds, the integrity of this establishment is sketchy.To prove how there is an efficiency issue here….. when I was done with the doc, she diagnosed me with a sinus infection… as we walked out l, I asked about my covid and flu swab results… the doc literally said… “ oh, I forgot….” Standing in the hallway she yells “is her test ready” … well guess what? I have the FLU!Then… I go check out, review my prescriptions and recognized she forgot my asthma meds….There is nothing good about medical care which lacks integrity.My family, friends, students, and I will never return here.Major course corrections needed.Oh and the CNA… was all of a sudden being soooo loud with a extra loving kind spirit allllll of a sudden….. ridiculously inappropriate.Liars should never consider the medical field. It requires sensitivity, empathy, and integrity. Today, this was the farthest aspect of my experience.
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November 2023 by TIFF CONFIDENT NOT COCKY!
Terrible location! I will never take any of my children there again! First of all we was there for over an hour before we even went to the back room to get my sons vitals checked. He let the medical assistant know that his pain level was a 10 because his finger was fractured/dislocated. Finally we get to a room, and after about 15 minutes I peeked my head out the door and seen Mr.Richards sitting down looking at a computer. Now 20 minutes go by an I peek my head out again, an still Mr. Richard’s was sitting in the same exact spot. Ok I said I’ll give it another 10 minutes. Peeked my head out again, a nothing changed, the nurse practitioner, Michael Richards was still there so I walked up to the medical assistant an asked her was this the dr an she said yes. I then asked him when was we going to me next because my son is in pain an you’ve been sitting her for 40 minutes, he then gets mad an said I’ve been seeing patients (which is a lie because it was empty in there) an if I’m taking to long you can leave. My husband then came out the room an said “sir my son is in pain and we’ve been waiting for a while now”. Mr. Richards then told us he’ll be in there shortly, so we sat down and pulled the door but didn’t close it. Next thing I know we hear this black lady saying “she needs to wait like everyone else, he told her that he was busy and she can go somewhere else.” I then came out the room an asked her why is she talking like that after we’ve already had a discussion with Mr. Richards? She then started yelling talking about you can leave an etc. I told her we wasn’t going anywhere because my son needs to be seen! I then go back in the room and hear her still running her mouth, so I pulled my phone out and started recording her. I also told her to call her boss because she’s acting crazy and ghetto. She picked up the phone and claimed to be talking to her boss but she was still acting ignorant while on the phone, however she did stop yelling once I started recording her. It was very clear that she was looking for an argument because wasn’t nobody even talking to Shananah. I didn’t catch her name but she was a short black lady with long braids and her nails was neon yellow. I also told her she needs to go take a walk because she was doing too much. I don’t understand how they have people like that working in professional establishments like that. This was back in August. And it’s my last time stepping foot in there.
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November 2023 by Monique Hedrick
The appointment system is a joke. We were forced to make one, and still sat for 2 hours before getting called back. Several people who came in after us were called back first. What is the point of appointments if no priority is given to them? And why were we told that are they mandatory if you allegedly still take walk-ins? The medical staff were lovely once we were finally seen, but I would not return to this location or recommend it to anyone else. There is nothing "urgent" or "express" about this place at all.
