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February 2024 by Lynn Mcculley
Walked in and a very pleasant person helped me with what I needed, an electric clothes dryer. He was great John Faulker.
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February 2024 by Danny Brooks
Eddie was such an amazing help. I called national warehouse on Thursday morning when I found out my dryer broke. Eddie gave me multiple different options and explained all of their functions which led me to find the dryer best for me. Overall experience was great and it did not take long at all thanks to the help of Eddie.
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February 2024 by Diane Thomas
Salesperson Thaddeus Reed was friendly, knowledgeable and more than helpful in securing a Kitchen Aid dishwasher for me. It was delivered in a timely manner and installed skillfully by the delivery team with Shane. When I needed some assistance with the rebate, Thaddeus came through again AND on his day off! I am very pleased and will certainly return to National Appliance and ask for Thaddeus when I need to replace additional appliances. Thank you so much for a great experience!
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February 2024 by Frances Baker
Heather Miranda was very helpful and professional from the moment I walked in the door. What I was looking for wasn’t in stock. Heather with the assistance of a colleague, found what I was looking for online and it was delivered a week later.Thannks!
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February 2024 by Moira Jacquette
My refrigerator was dying so without a second thought we went to National Appliance Warehouse, in Middletown, to see what we could find. I had been eyeing a GE cafe refrigerator for a while and was happy to see it was not only available but it was available in white. We met with the salesman, Zach, and he was very helpful and informative. He had the answers we needed and a price we liked and we made the sale. Only thing we would have liked was a quicker delivery date but we couldn’t manage that. (Only a week for delivery) Since we had a basement refrigerator, we were not in panic mode.Day of delivery, the team of Ivan and Eric called at 9 Am and said they would be there in 30 minutes. Yes, they were! They removed our old fridge and I didn’t even kiss it good bye! Just as quick they had the new one in place and were removing ALOT of packing and plastic tape but better that then dents. They answered all of my questions and made sure I was happy with the delivery: which we were. I must add, they were very respectful of our property and of us.Overall, this was so effortless, it was almost a pleasure buying a new fridge!We were very happy with dealing with National Appliance Warehouse and will go there again when the next appliance needs replacement.
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February 2024 by Dj Demen
Ivan and Eric were friendly, efficient and provided fast quality work when installing my washer and dryer. I was given an installation time window of 830am-1130am and they showed up at 835am which was awesome. Washer and dryer are very nice as well!
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February 2024 by Kristen Colvell
I went to National appliance with my aunt to help her with a new gas range purchase. Marshall helped us fine the perfect option with the features she wanted and within her stated budget. He found us an option in stock for delivery a few days later, and the delivery process was flawless. They arrived early in the time window and got everything installed without a hitch. Best of all, they took the old one away with them! Highly recommend National. This was not our first purchase and won’t be the last.
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February 2024 by Mark Pannullo
Heather Miranda was great. She responded very quickly to all my questions (and I had a lot of them), even on her day off. She made sure that we were updated every step of the way and when the installation date changed due to the recent snowfall. She also made sure that we were aware of the eligible rebates. We have purchased appliances several times from NAW and are always satisfied with the great prices, sales staff and customer service. I would highly recommend Heather and NAW.
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February 2024 by Ghost RacerX
Definitely one of the better places to buy, especially when it comes to warranties and delivery care. Lowes and home depot your items more than likely it will be damaged and your on your own if something breaks
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February 2024 by Exclusive Property Services, Inc
As a general contractor continually needing appliances to complete jobs, Heather has consistently provided professional efficient service, always meeting and exceeding expectations while delivering a bottom line price point unavailable elsewhere. In short, if you are in the market for appliances look no further, contact Heather. A++
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January 2024 by Allison Taylor
If you’re in the market for new any new appliance, look no further. Marshall was wonderful in store—he listened to what we needed, worked in our budget, and ultimately got us to the perfect option. The communication from them for setting up our delivery was seamless, and just when we thought this experience couldn’t get better, we got our delivery/install. Kwame and Ivan were our installers, they were friendly, knowledgeable, tidy and overall just a pleasure to have our home. In short: our experience was exceptional all the way around, 10/10. Marshall and team—we’ll absolutely be back, thank you so much
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January 2024 by Barbara Nevitt
Joe Kelly was phenomenal helping us. Delivery was a breeze with Eddie and Otis! 5 stars all around!
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January 2024 by Martin Herrera
Great prices, people, and installations!
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January 2024 by Jennifer S
I was desperate to find a microwave that fit into my cabinet and a garage fridge (they don't make them like they used to). I walked in after a brief email exchange with Scott. He helped me even though they weren't technically open yet. He understood my needs and got me the right items at a fair price. Bad news, he forgot to put rush delivery on my microwave, called me to explain his error and apologized with assurances for next day delivery to home. His truck was late and they missed the next day delivery... but imagine this... Scott showed up himself with the next day's truck that evening and personally delivered my items. No excuses, just results and ownership of mistakes. Unreal in today's service market.Thank you National Appliance Warehouse!
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January 2024 by Corl
Super friendly staff, very knowledgeable and professional!