Public Storage in Wilmington offers convenient and reliable storage solutions. Customers praise the friendly and professional staff, particularly Ms. Frances, who is described as "awesome," "great," and providing "excellent customer service." The facility is noted for being clean and comfortable, allowing customers to feel secure about storing their belongings. The rental process is easy, with the option to reserve space online and skip the counter. Overall, this Public Storage location is highly recommended by satisfied customers who appreciate the personal attention and care they receive.
Miss Frances was exemplary in providing the best customer service. She should be the role model for all who interface with the public. She was knowledgeable, efficient, and compassionate about my personal circumstances. Glad to find such a wonderful human in this world!!!
May 2026
Facility clean and secure. Staff (especially Frances) was knowledgeable and very helpful. Overall, a good experience.
April 2026
Excellent service provided by Frances. I shopped around, there are four storages units close to me (including Public Storage) and overall this was the best in quality and price!
