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December 2023 by Лейсан Илгизовна
Walk Inn is not accepted here. In fact, you encounter this when you have already arrived. And you have to spend an extra 2 hours waiting for a free appointment. Disgusting service. Save your time.
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November 2023 by Belinda Donahue
Extremely rude to my mother who just went through major surgery. Instead following a process,and explaining the process, that appeared as if they were just "winging it"
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November 2023 by L Y
My 1 year old was there for a blood draw. Quentin was operating the location by himself (clinicals and front desk). He was calm and professional and handled the procedure quickly and efficiently.
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August 2023 by Carlos Rivera
Know where does it say on the website that they don’t take walk ins on Saturday? They need to do some updating if that’s the case.
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June 2023 by Ana P
Quick and easy for pre-employment drug test. Employees were kind and made the process easy. I’d recommend making an appointment online so you can check in on your phone 10 mins before your appt. That way, you just need to walk in and wait for your name to be called. Also, if you have a QR code — it might be easier for them if you print it out, but my regular # ID (no QR code) was accepted on my phone. It wasn’t busy so took only ~20 mins.
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June 2023 by Ana S
Quick and easy for pre-employment drug test. Employees were kind and made the process easy. I’d recommend making an appointment online so you can check in on your phone 10 mins before your appt. That way, you just need to walk in and wait for your name to be called. Also, if you have a QR code — it might be easier for them if you print it out, but my regular # ID (no QR code) was accepted on my phone. It wasn’t busy so took only ~20 mins.
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May 2023 by Barbara Lindner (Travelling Wife)
At first my experience wasn’t not pleasant. I didn’t have an appointment and they were a little stern with me. I explained that my doctor said I didn’t one and they explained that wasn’t the case since Covid. My only issue is Covid is done and that most would think the policy was back to before standards. The lady was kind and did get me in and changed my whole opinion of them and this location. I just wished when I got there they understood I was following what I was advised. In the end my blood was drawn and it was all good! They might be 5 stars if they start with a smile! They sure ended with one and I was grateful! Nice building clean location
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April 2023 by Lalitha Rajamanickam
I know quest doesn't accept walk-ins after 2020 but they accommodated me, So thankful for that. But the whole time they were rude to me and complained about how I came in when they were about to be closed(I was there 20 minutes before they close). It was not intentional on my part. I went to Christiana care lab and it took them sometime to figure out that they can't do specific tests ordered by my doctor and I needed them to be done on that day ASAP. If I have had a choice I would have got an appointment for another day to get the tests done. Will not ever go to this location even with an appointment.
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April 2023 by Chaaii Morr
The most horrible service. I waited for 1 hour just to get a service just because I was a little bit late. I went back because the last phlebotomist messed up my test . The woman told me that she will try to fit me in but she ignoring me sitting in the chair for one hour. Never again.
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January 2023 by Jenny Zhang
Avoid this location. Extremely inefficient. Waiting time is very long while three people are working and look busy, but not. Quest should do something with this location. Try other locations. I would give a zero rating if I can.
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January 2023 by William B Raker Jr.
Very helpful and polite. Took care of all my needs.
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November 2022 by america ruiz
Rose and Monica were fantastic and truly helped me get my Health screening done before deadline. Truly exceptional customer service and will recommend to anyone who needs to do lab work or any health screenings.
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September 2022 by Jim and Debbie Dunlap
Our family has had good experiences and we have been going to this location many years.
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September 2022 by Peter Sottile
Over an hour and a half wait for walk-ins and only 3 patients there
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May 2022 by R. Donn
They tell you to use their Express Checkin that scans your license and insurance card. After waiting 45 minutes, they told me they don’t take my insurance. Check with a real person if they take your insurance before you wait!
