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June 2025 by Lene Inge
CLOSED!!!! Although still showing is “OPEN” on Google, this “PHARMACY” location was closed 5 years ago!!! Look for another “PHARMACY” location.
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September 2023 by Gert P.
There are areas where stocking items is lax. Not that it isn't available but where management is inconsistent in ordering enough stock. This has been a problem since before Covid. They have failed to order No Salt items to the point where I have to go to Giant to get what I need. The attitude is "oh well poor you". Prices are ok and still cheaper than Acme. I have found numerous items that were past the expiration date, this is REALLY bad. This may be a staffing problem. Since they tried to eliminate cashiers, customer service has gotten worse. Working in a supermarket is tough work, I get the impression that management really doesn't care about the staff.
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May 2023 by Kr P.
After my visit today and the way I was treated you can guarantee I'll never step foot in this store again. I came in with the just clip coupons for London Broil and Cherries I spent over $25,my trip was planned so I could come back later and use my store card to repeat my purchase! When the cashier asked for my card I explained what my intentions were and she said I couldn't do that,I challenged her on it being false advertisement she stated it wasn't I then replied to her that if they didn't have coupons like the Hatfield bacon and all the rest that say only digital coupons I might agree with her ,at which point her response was talk to the desk. I've notice poor moral in the store since you did away with your cashier's and little has changed since you found your profits decline and brought them back. the bottom line is I paid and then in a packed checkout I said very loudly for all to hear you'll never catch me in this shithole again and left.My purchase was terminal 84 operator 84trans128 at2:12 on 5/24/23 keeping in mind my cashier was a black man who was relieved half way through my order by a black women.Unless I hear something positive you'll never see me in your store,you might reconsider how you falsely advertise in your adds Kevin Petre
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April 2023 by Karen M.
What has happened to this market? Freezer burn seafood, stale packaged bagels, no fresh lettuce of any kind, only bagged. Rudest employees I've ever encountered and prices are higher than others. Asked other people while there today and they all felt the same way. Won't be back.......
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March 2023 by Amanda W.
Every time I come here I regret it immediately. Lines are so long. They check your receipts like you're a criminal and you just dropped like $150. Staff looks like they would rather die than be there one more min. It's truly the worst experience. Wasn't always so bad. About 6 years ago it was fairly decent. Things have changed.
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October 2022 by Gene R.
This ShopRite is, by far, the most horrific place I have ever shopped for my groceries. They are repeatedly very unhelpful, arrogant, and show absolutely no regard for their customers. Not only do you have to check yourself out at the self serve, you have to bag your own groceries, using your own bags. Please don't make any mistakes while you are doing any of the above or you will pay the price. NOW,,,,not only do you have to do everything yourself, there is an employee at the exit that interrupts you leaving their store to check to see if you paid for everything. I was held up by a very aggressive lady who implied that she wanted to see if I paid for everything.....words she used !!!!!! I don't think I could ever, having respect for myself, shop at this place again. They have certainly reached new heights in lack of customer care and concern. Its really a pity....but there are sooooooo many other grocery stores that treat me exceptionally well.....They will get my business from now on.......Don't put up with this nonsense and choose your businesses well.....
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June 2022 by Steve R.
I wonder about managements thoughts on customer relations. I have generally no complaints and shop there twice weekly. But some of the nastiest most unhelpful people I have ever met in retail work there. They recently changed the checkout process to self checkout which is taking some getting used to, but prior to this the person who attended those registered was obnoxious and not helpful.Recently had a matter that required going to the customer service desk. First time I went the customer was being treated with disrespect and disdain and I was waiting and waiting. I gave up figured the employee was having a difficult day or something.When I did go back. They either knew nothing or feigned not be able to help me and were at best discourteous.Does management stash its losers where they can do the most harm to the customers
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June 2022 by Thomas C.
Worst employees in the checkout area. The attendant working this morning will yell, scream, even berate you because she thinks you don't know how to self checkout. I will never return to this store. There are plenty of other places to choose from.
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January 2022 by Rod M.
Shoprite has gone 100% self-checkout. Supposedly you can request "cashier assistance" where some kid will come over, scan your items, then throw them in a heap and walk away leaving you to *bag* - *fight with the cash machine* - then wrestle with the receipt mechanism. Used to be my favorite grocery store, but could... not... suck... enough. Let's see -- I've got Sprouts, I've got Acme, I've got Giant, I've got Food Lion. As long as I have other choices, other choices I shall make. So long, Shoprite!
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December 2021 by Renee Nicole L.
Still trying to like it here but employees are sooooooo miserable, makes you not want shop here Lots items! But bad service. And stay away fr seafood dept.. they act like your interrupting
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August 2020 by Tom G.
Today we picked up our first order from ShopRite. Last night we ordered lobster, lemons and more. We had planned to pick them up this morning live and cook them this evening, but they called this morning and offered to cook them for us.I am so thankful they did a great job steaming the lobster, our boys, my wife and I crushed them! The young woman who brought them out was awesome and cute as a button with her new braids. Thank you Tom Oswald for running a great store!
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April 2020 by Jennifer D.
After thinking about it for 3 days I've decided I will be shopping at another grocery store. From what I've recently learned ShopRite does not give their employees a discount on their groceries. I can't imagine they can not afford to give their employees at least a 15% discount, especially during these times when they are putting their well being and their families at home, on the line. Just for a point of reference, some grocery stores give their employees 30% off. I honestly don't think I will purchase anything from ANY company that's wants to profit off of their employee's anymore. Also, while I was shopping I heard over the loudspeaker that masks were available at the customer service desk to be purchased. I thought that was great until my husband told me the price of a one time use mask. $10 for a mask that you are supposed to use 1 time. I would really hate to think that this grocery store is not only trying to profit off of their employees, but also off of a pandemic itself. Sure business is business, but how many businesses are making more money than the grocery stores right now. Especially this one. I really couldn't find sales on anything I purchased. My grocery bill was almost $400.
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January 2020 by Tony C.
Yesterday I went up to the seafood counter and waited for a few minutes to be waited on. The gentleman behind the counter had his back to me while he was cutting a piece of fish. There was another woman behind the counter doing something not sure what. After around a 5 minute wait and no one acknowledged me being there I rang the bell on the counter. The woman became incredibly rude shaking her head and mouthing off. All they really needed to do was say to me we'll be right with you! Can't wait for the new Wegmans to open in Wilmington. Screw shop rite!!! 3rd rude encounter I've had there I'm done!
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November 2019 by Kayla H.
Honestly very offended at how an employee spoke to me and treated me obviously because she was judge-mental towards my appearance and clearly she was having a bad day that she took out on me, learned that her name was Patricia ! Don't go to shop rite on concord pike 202 you might get disrespectfully profiled and insulted by employee named Patricia that works in self check out !!!! Very DISPLEASED ugh
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July 2019 by Carol P.
Had a coupon for $4.00 off lunch meat and the cashier was so busy talking to another employees he forgot to scan coupon. Also horrible customer service!! Will never return to this ShopRite
