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January 2024 by Antho LaCie
The best location I've ever been to. The staff is awesome and gets to know you by name. They've helped me out, A LOT. My family goes out of their way to come to my store.
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January 2024 by Tom M
I needed to buy a new phone today and stopped by this TMobile store. The sales rep there was friendly and I never felt pressured to buy additional accessories for the phone. Was a great experience. Especially after visiting other Tmobile stores in the area that didn't have the phone I was looking for in stock.
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January 2024 by jUAN Gil
Excellent
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December 2023 by Anthony Marchegiano
I had an excellent experience at this store. A gentleman by the name of Jon I believe helped me out today. I dropped my phone and the bottom half was all white and couldn't see anything but you could still use it and type and all. So I went in there and he gave me a couple options and my best one was just to buy a new phone. I asked him if he would be able to transfer all my data to the new phone even though old one was impossible to use and he said yes but it might be a lil difficult. He made sure all my data was transferred and I left a happy person. It took a lil while and he stayed with me the whole time time even though my phone made it very difficult to do. He was able to get it done and I was satisfied with my new phone. This man needs a raise and he was even helping other people the whole time to make sure they were not waiting too long. Excellent service and will definitely be going back there if I need to.
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September 2023 by AK 1NS
Great staff very attentive to proffer relevant information for your needs
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September 2023 by Khalil Jones
Recently called this store and had the absolute worst experience. i was trying to get more info on the iPhone 14 on us promotion and because the store manager didn't want to be on the phone and answer questions (I'm guessing) she tells me to get more info i need to come to the store and after a short back and forth this woman hangs the phone up on me so i call back to speak with her again and when she notices it's me calling again she then hangs up again i proceed to call a few more times to understand the reason for her hanging up and not helping me. I was calling to become a new T-Mobile customer and it's a shame how this store manager treats new customers you'd imagine she want to give me all the details and, in a way, where I would feel compelled to take part in this promotion. I would avoid this store in person and on the phone. this store manager will call the police also and say your harassing her AVOID AT ALL COST!!!
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July 2023 by Millicent Hueston
If you need phone or help with your phone this is the only t mobile store to go to. Went to several tmobile stores to get data off my broken phone before I sent it back.. and Ky was a master magician he did it within minutes. 4511 kirkwood highway ask for KY....(PRONOUNCED KAI).
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June 2023 by John Ensslen
The sales repair guy seem to be very understanding.Yet he told I could have problems so I might have to get another phone.I has already ordered and it is on way .
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June 2023 by Joyce Hill
Most times I go here they are very professional! I just have to wait until I'm relaxed!!
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May 2023 by Carol Kusel
The atm is inside the store for easy payments. They are remodeling this store. It is open for business!
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April 2023 by Melissa Pagliaro (Pags)
Melinda, Johnathan, and AJ DESERVE A RAISE!!! THEY WERE CARING, PROFESSIONAL, AND THEIR KNOWLEDGE OF T-MOBILE and the products outweighed the attempted insincere and rude non-existstant intellect of the Customer Service reps we reluctantly had and will have to deal with in the future! Their STELLAR AND EXEMPLARY ATTITUDES AND TROUBLE-SHOOTING SKILLS HAVE US BEYOND SATISFIED! DUE TO THIS, we will definitely be recommending T-Mobile Services to our friends and family!!!
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March 2023 by Shahana Aziz
The best experience. Amazingly friendly and very helpful people.Specially DANNY, he went above and beyond, came on his day off and helped us. He is a gem. Very hardworking and very helpful. We were lucky. T-Mobile is lucky to have an employee like him.
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March 2023 by Bry Willis
Jose was very helpful getting us a new Samsung A14. He was knowledgeable and didn't rush us.
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March 2023 by Tina Broadbent
Great experience upgrading my son's phone. He upgraded from a Samsung to an Apple cell phone.
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February 2023 by Jessica Atkins
Omar was wonderful, was able to assist me in making sure NO fraudulent charges were accessed on my account, after I received a scam call. Omar Answered ALL the questions I had.I recommend this store.Only bad thing is the parking lot ? it is a nightmare
