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November 2024 by Brian
Possibly the worst bank of all time. You call them, a robot answers that then asks you to call another robot. You enter your account number, your social, and then it asks for a "phone code" that never sends. Really great banking experience here guys, awesome job! Absolute morons
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September 2024 by yasin khokon
Since I am a student I go there for my scholarship deposit. I was waiting around 20 minutes which is alright but at the counter there is 1 old lady and I gave the check deposit but the lady wanted me to write it down some paperwork, I don't want to be rude I am just curious to know why they got paid. if I have to do those things.
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August 2024 by David Ennis
I've been to this branch several times and the one same elderly lady who is a teller is just downright miserable, nasty and phony with the fake kindness. Such a bad vibe!! Its not my 1st bad experience with this teller and she is not genuine at all and has a horrible condescending attitude. I just wanted to cash a check not be insulted by someone who obviously despises their job and people. Wow!! I just looked at these reviews and it's common her unprofessional behavior. She was rudely giving instructions about inserting my card in the reader and correcting me about my card not working (amongst other petty things) because it said 07/25 which she thought was July 25, 2024 and the date was July 31. Little did she realize 07/25 was July of 2025. She was COMPLETELY 100% WRONG and so condescending and horribly proud. It's somewhat funny the level of extreme behavior over cashing a check. She may want to check if the prisons are hiring for Wardens because she is qualified for that job 100%.
**The blonde hair Lady who handles customer service in the desk area is super nice, pleasant, excellent with customer service and has always been. She is AWESOME and fixed my card situation with genuine care and professionalism.
Stay away from the Warden who runs the teller counter!!!
I will not be back to this branch ever again. I'll drive further to another TD bank to do business in the future.
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April 2024 by IronFist3000
ATM machine is CONSTANTLY out of service leaving me unsatisfied after the majority of my visits. I’m so sick and tired of walking all the way there just to find out I am unable to make my desired transaction
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March 2024 by Ernie Carliss
Bank was busy so I had to stand and wait. Having severe back pain, (fractured l4) I writhed in pain. I looked around as the teller at the counter watched me (in obvious distress) looking for a chair… there was none. All of the agents were engaged with other customers. I had no choice but to prop myself on the nearest counter to me and wait 10 minutes before the next customer got up. And no they didn’t offer their seats either. Can’t believe nobody noticed the 6’2” 280lb guy who could barely stand. I’m currently seated now but have been waiting 15 minutes. No “sir can I help” or even “we will be with you momentarily.
My point is even though you’re busy and helping others, it’s possible to recognize others who are in need.
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January 2024 by Eddie's Tv
The worst banking and unprofessional service there is at this location because I came in to deposit my check a day early (which I always do ) and they told me that I can’t because I had to wait the next day to do it and been a TD check so I went to another TD BANK (same day ) and they gave me no problems !….
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January 2024 by Kyle Kleinstuber
Used atm to deposit cash. No issues.
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November 2023 by Sarah Lynam
Manager works 9-3. Not very convenient for those who work 9-5…
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October 2023 by Crypto Baba
ATM is always down or won’t accept deposits, staff is very unfriendly and unwelcoming. Starts from the top.
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October 2023 by Christine
The most unprofessional banking experience. This branch is absolutely terrible. The Manager Jamie has the worst customer service and does not rectify her branch's mishaps and errors. Instead she blames the customer and expects them to drive around to other branches to make up for their incompetent mistakes.They don't answer the phone for days when I tried to set up a large withdraw from my account. Then I was physically made to go to the branch to arrange the withdrawal for 2 weeks later. After having them put a note in my account so they would be prepared, they still weren't. When I went back 2 week later they told me they didn't have enough money and I would have to drive around to other branches to get it.The MANAGER JAMIE has the Worst Customer Service and was very Unapologetic. Even after seeing there was a note put in my account 2 weeks prior and it was clearly their mistake. She was very condescending and dismissive when they dropped the ball.If I had time to keep going back and forth because of the series of their mistakes I wouldn't have taken the time to make all the preparations 2 weeks prior. WHAT A JOKE...By the way the other Branch was extremely helpful just by me walking in not even knowing what was going on they did everything they could to make things happen. They didn't give any of the excuses about the holiday weekend like she did.THATS THE WAY TO MANAGE A BRANCH...
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October 2023 by Mariana Widjaja
The customer Service /Teller lady so rude.1. i asked for withdrawal slip...CS yelled " YOU SHOULD TELL ME SAVING OR CHECKING!!!!"2. I asked if she need my IDCS yelled again: EVERY TIME YOU WITHDRAWN THE MONEY YOU NEED TO SHOW ID!!!!!!!!"This is my 1st time withdrawal through drive truCan she just speak nicely or regularly??? No need yelled or angryThis is a year ago and i never comeback to this location.
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October 2023 by Mahmoud Barqawi
ATM is always down or won’t accept deposits, staff is very unfriendly and unwelcoming. Starts from the top.
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May 2023 by Christine George
People are great but there a fraud that they don't know about.Scott mcdermy secrect service agent and operatives.Based on midland fraud credit/loan 3 I think have info stored away with freinds.
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May 2023 by Mitch Nicholas
Just the most unprofessional banking experience I’ve ever had. Gross incompetence is a complete understatement when discussing this branch
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March 2023 by Sara Miley
This bank teller had her head far up
Her *** . Extremely rude to me and my family. Sweetie maybe you shouldn’t work there
If your so
Unstable !!! Grow up !!!!
