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September 2023 by Talaina Bowman
My daughter had her Sweet 16 Birthday Party at The Catch @ Concord, it was the most amazing venue in the Tri State Area. I’m not from Delaware I found the venue on Google and I must say the venue and staff were beyond Amazing. The first impression is the most important when I reached out to schedule a tour one of the staff members was very kind and patient with me with the hundred questions I ask and was very flexible with me and scheduling a tour date. I must say that the website doesn’t give the justification of the venue it was exceptionally Beautiful,Clean,spacious,elegant .It was an honor to meet the owner of the venue along with some of the staff members. They listen carefully to the vision my daughter had for party. It was a one shop venue the owner and her team explained the contract with us and pricing , do’s and don’t’s of the venue . The amazing thing that really sold me beyond the beauty and again phenomenal staff, the owner shared one of her secrets that she decorates and have the props my daughter wanted for her party. That was truly a blessing. The staff keep in contact with me the payments were very flexible and the check ins I received from the staff to see if we wanted to change or add something to her vision were amazing. The day of my daughter party one of the staff members were there early to meet my caterers and allowed them to set up . The staff was very eager to assist with everything. My daughter was so amaze and excited to see her vision come to pass, she was so happy . The guest that arrived at the venue was posting and texting saying how beautiful it was and how kind the staff was to welcoming them and making sure everyone was okay. Not to mention that my daughter’s party was held after hours of the mall hours and I didn’t have security in my contact but the owner seen fit it was security on the premises . The decor and the full setting of the tables were beyond expectations and beautiful my daughter wanted so much and everything she asked for were obliged. Everybody had a wonderful time . I strongly recommend this venue too everyone I know even the ones I don’t you will not be disappointed you get more than you pay for and the staff and owner are phenomenal.
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August 2023 by Lisa Williams
My experience with The Catch at Concord was mostly bad and I hope they take this review seriously. First, my husband and I specifically booked with the Catch because we are huge supporters of Black owned businesses. As African Americans ourselves, we were delighted to patronize The Catch, and unfortunately it didn't go well. With that being said, I will address both positives and negatives of the venue specifically at the mall.Positives: The event space is unique and beautiful and one of the few places that you can bring your own food, but I really wish the owners would consider moving elsewhere out of this mall.Negatives: First, the day my coordinator booked to take a look at the place it was completely dirty. Tables and chairs from a prior event were left out to include old cups of drinks. I would have happily re-scheduled for another day. I realize The Catch has 3 places and could have been busy, but a warning that the place was not cleaned or rescheduling would have been better. Also, it would have been nice if the owners properly greet those renting from them. When the place was showed to us they didn't have anything on hand about the date we booked, our names, etc.Second, this venue is the biggest of the 3 that the owners have and there is no bathroom inside of here. You have to use the mall bathrooms. My guest informed me that the bathrooms were absolutely disgusting. Hosting a reception at this particular location for it's beauty was one thing, but going into a disgusting public bathroom is another. I imagine this is out of the hands of The Catch considering they are responsible for only their venue space. My mistake was trusting that the bathrooms would be cleaned. I was wrong!Third, a form with instructions was sent on Wednesday and my event was Saturday. This is too late to send out instructions. In fact, I called on Tuesday before my event because it was not explained to me that instructions would release to my email on Wednesday. There was no contact until I actually called to check to make sure things were okay. Please consider giving ALL specific instructions upfront before someone even books with The Catch at Concord. This would reduce a lot of confusion and stress just in case this location doesn't work for the person due to certain limitations.Fourth, the day of my event the staff was abrasive and yelling during set-up due to a huge misunderstanding that wasn't a big deal. The owners resolved it, but please consider taking the person who actually booked your venue aside and have a civil conversation instead of tension and anger in the room. This was uncalled for and uncomfortable for everyone.Fifth,$185 fee for "security" I am not sure who exactly gets this fee (owners or mall security) but there was no security in sight that day. A lady from the mall randomly walked into my event and started asking the DJ for information. I didn't see any mall security come in to check on my event at all. The reason this was disappointing is because I asked the owner in advance if I should hire my own security and I was told they do not have an issue of people entering this venue during an event. Unfortunately, for my event that wasn't true. I would have happily hired an off-duty officer to sit at the front.Overall my event came together and went fine, but I can not recommend this specific location. Maybe the other 2 are better. To the owners of The Catch: I wish you all the best and prayer you consider relocating this venue elsewhere, or make adjustments to the accommodations.
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August 2023 by jeff mikell
I toured The Catch venues with wife and all locations were gorgeous. You must see for yourself. I highly recommend them for any event, wedding anniversary conference birthday quinceanera …they have you covered. You have all amenities needed on site, decorators, furniture etc. Im excited for my event.
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August 2023 by Dee Wilson
I would say something totally unprofessional as was the staff at The Catch. But I'll just say Good luck with your business because I will never use you nor recommend you to anyone.
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July 2023 by Virginia Wright
Nice venue we had my daughter bridal shower there. The owners were very accommodating
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June 2023 by dia shorty (shorty)
Absolutely gorgeous place, roomy, was there as set-up crew for bday party. Owners very nice and helpful, professional. Ice place for -100 ppl. Also, great package and rental items. Definitely returning, if needed to, I love in Jersey to this location in Delaware.
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May 2023 by Lakisha Wynn
This place is disgusting. It was not clean and the tent has holes in it. I would not ever recommend this place to anyone
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May 2023 by Nick M
The event space at the mall location was nice but sadly the staff and/owners are not professional. I suggest you make this the last option on your list! The event staff thought it was appropriate to stand in the middle of someone event that has paid to rent the space until a certain time. Also one of the women decide to start cleaning up the space 30 minutes before the event was over! The attitudes were nasty and not appropriate plus the fact that my 87 year old grandmother had to be walked (not a short distance) to the mall public restroom because the guest were not allowed to use the one in the event space…ridiculous but it was a lesson learned! Can’t support those that don’t support us…no matter if it’s black owned or not!
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February 2023 by Gayle Preston
This review is for The Catch @ Concord.I recently rented this venue for a baby shower. The event space is beautiful and worked perfectly with my decor. The main problem I had was when it came time to use the restroom. Helen, one of the "top managers", told me that there was no restroom for my guests and I to use and I "have to use the restroom in the mall". I explained to her that was not what I was told before renting the venue through Jimia (Tanya). Helen did not budge nor accommodate me and my party of 70 attendees. I also told her I would have NEVER rented a space that did not provide a restroom for the attendees. My event was private and not open to the public. I had attendees there from 10 to 75 years of age and that there were many circumstances that required the use of a nearby, in-house restroom. The mall restroom was not close by, nor was it clean, as someone had a bad accident in there. It was filthy.Next, Helen served wine to one of my guests and poured wine like it was a shot of liquor. The bar provided 4 oz plastic cups, and they all should have been filled upon request. The other bartender, Nettie, was not pleasant at all and didn't even smile. They were just rude.Overall, the only person from the staff who was courteous and pleasant was Luke. Helen and Nettie were not. I would not recommend using this venue/company, especially at their nicest location. I spent a considerable amount of money to rent that location and was not satisfied with how my guests and I were treated. I had been in the event planning business myself for many years, and this is not how you treat your customers.Beware - they are not the only venue in town. Look elsewhere.
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December 2022 by april favors
I HAD MY 50TH BDAY PARTY AT THE CATCH 2.0 IN CLAYMONT FROM THE TIME I STARTED PLANNING THE STAFF WENT OUT OF THEIR WAY TO MAKE SURE EVERYTHING I NEEDED WAS AVAILABLE KEEPING IN CONTACT UP UNTIL THE DAY THE VENUE WAS VERY CLEAN AN IN ORDER MY GUEST LOVED IT THANK YOU TO ALL THE STAFF FOR MAKING MY SPECIAL DAY SO AMAZING I APPRECIATE ALL YOU DONE WOULD RECOMMEND THIS VENUE TO ANYONE THEY WILL TAKE CARE OF ALL YOUR NEEDS TO MAKE YOUR EVENT A DAY TO REMEMBER.❤??????
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December 2022 by Al J
Great place and awesome customer service.
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December 2022 by Janeen Lane
We had a great event at the Catch!!! It was our first Trap and Paint and everything came together perfectly!!! Their customer service was on point and anything we had any issues with they fixed it right away!!! Thank you for everything!!! We’re definitely booking with you guys again!!!
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December 2021 by Kelly Lockard
The Catch went above and beyond to make our event (Bridal Shower) everything we imagined! The staff member was readily available to help us with anything we needed. He set up all of the furniture and even went out of his way to help bring in/take out boxes. He stayed for the entire event to ensure everything went smoothly. The tent outside was a great addition to the event space! Would highly recommend The Catch for your next event!
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December 2021 by LaShonda McDaniel
Attended a Surprised Bday Party @ The Location. Very Nice. Security was on deck which I was pleased about.
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December 2021 by Renee K
Highly recommended great service. They helped with our decorations and helped us clean up. Love the outside tent.
