The United States Postal Service is committed to providing secure, reliable, and affordable delivery. The local Post Office on Lancaster Avenue is noted as one of the nicer ones, with a very clean location. Customer service is great, with staff described as hospitable, knowledgeable, kind, helpful, patient, and accurate. However, experiences can vary. Some customers report inefficiency, such as long lines with only one register open. Separate from the counter staff, there can be issues with mail carriers not doing their job, leading to customer frustration directed at the retail workers. While packages have sometimes arrived damaged, the staff at this particular office receive thanks for their excellent service and pleasant smiles, making the day better despite occasional waits.
Lost my package. Cant even email them because each time I try to open their contact information the website crashes. The most irresponsible company I have ever seen.
May 2026
My checks and mail and packages are missing from this particular post office.
Why are my checks and mail missing though? Why are there constant issues with this particular location every week?!
March 2026
This is the closest USPS to my house and I have to go triple the distance to another because I know I consistently cannot get any service here. I just left thinking I could give it another chance. There was no one at any of the desks. I waited. Five minutes there was a line. What is going on here?
