Visionworks Brandywine Town Center is a leading optical retailer known for providing a superior customer experience. The store offers a wide selection of high-quality glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban. Customers can also find prescription sunglasses at the store. The store accepts hundreds of vision insurance plans, and customers can use their FSA for eye exams, prescription glasses, and contact lenses. The eye doctors at the store offer comprehensive eye exams for adults and children, and customers are encouraged to schedule their annual exam. Customers have praised the store's great associates, who are customer service-friendly, helpful, and professional. The staff takes the time to find the right frames, explain insurance coverage, and ensure a pleasant overall experience. Customers have reported that the glasses they purchased were ready within a week and fit perfectly, with no need for adjustments.
Great selection and excellent service, especially from Nicole. I bought two pairs!
December 2025
Yesterday was my first time visiting the store and the lady that helped me (sorry I forgot her name) was very helpful patient and professional, she called to my insurance to resolve the problem that I was having.
December 2025
The Optical Specialist Lead, Nicole Petrucci, really understands what customer service is all about. This was my first visit to Vision Works, but it won't be my last. No more ordering crappy glasses on line.
