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April 2024 by Pamela Rossini
The pharmacist on duty was rude and curt and said I couldn’t wait for the two scripts to be filled. The scripts were for my disabled husband since he had just had a root canal. There were no other customers at the pharmacy or at the drive thru. I didn’t understand why I couldn’t wait for the scripts to filled. When I walked up to the counter the pharmacist wasn’t doing any work and was just standing around talking about his weekend.
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August 2023 by Janel Francis
This location is poorly managed, the store manager tells his employees when they do something wrong it’s a learning lesson instead of addressing the issue….at least where this BLACK woman is concerned. The assistant manager is clueless and corporate will send you an email with incorrect punctuation.
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October 2022 by Leisa K.
Sadly, this is my neighborhood Walgreens but the service has declined so much in recent years. Its nearly impossible to get a script without going in and standing in a long line. Their drive-thru is usually closed citing that they are always short staffed. I understand that many businesses are suffering from a lack of employees, but it seems to be a priority to have the drive-thru open so that you do not have to stand in line with other people that might be sick, or for those that can't easily get inside. This past week I needed to pickup prescriptions and went two times to try to get them. The drive-thru was closed both times and on one visit the line was over 15 people deep winding out to the cash register. Today, I made my third attempt to go into the store to pick up my scripts but because it had been over a week, they had returned them to their inventory and they were no longer filled. I did not receive a text message or phone call that this would be happening and I left empty-handed again without the medicines I need. I will be transferring all of my scripts to a pharmacy that is farther away so that I can make use of reliable service and their drive-thru.
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September 2022 by Robert M.
Since Walgreens cut hours to the pharmacy, this is becoming just a mediocre convenience store. M-F, 9 - 6 was the norm 50 years ago but these limited operating hours do not serve our community well.
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April 2022 by Samantha Jacoby
The female pharmacist at this location has been very rude and unprofessional on several occasions. The other pharmacist and members at this location are friendly, and welcoming.
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July 2021 by Google user
If you haven't already listed this pharmacy location with all your doctors... don't. Unprofessional and unreliable. I'm 8 months pregnant and had to be put on 2 prescriptions. I was told one was delayed but I could pick up the other. I got no more updates from app/email/phone. I checked the app and it said that I filled them both. Called the store and was on hold for over 10 minutes only to talk to a rude woman who told me they aren't getting that in for me and I need to get the over the counter version. I asked about the difference in price and she wouldn't tell me, just kept repeating that the over the counter was on sale and same price. What if I never followed up? Were they ever going to tell me? If they were not getting it in then why didn't they say so when I picked up the first half of my order? The woman interrupted me after asking me a question on the phone, apologized once for the hold time and then put me on hold again, and got an attitude when I didn't understand why my prescription was not coming in. I only called because I am trying not to make unnecessary trips in store when 8 months pregnant.
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July 2021 by Sharon U
If you haven't already listed this pharmacy location with all your doctors... don't. Unprofessional and unreliable.I'm 8 months pregnant and had to be put on 2 prescriptions. I was told one was delayed but I could pick up the other. I got no more updates from app/email/phone. I checked the app and it said that I filled them both. Called the store and was on hold for over 10 minutes only to talk to a rude woman who told me they aren't getting that in for me and I need to get the over the counter version. I asked about the difference in price and she wouldn't tell me, just kept repeating that the over the counter was on sale and same price. What if I never followed up? Were they ever going to tell me? If they were not getting it in then why didn't they say so when I picked up the first half of my order? The woman interrupted me after asking me a question on the phone, apologized once for the hold time and then put me on hold again, and got an attitude when I didn't understand why my prescription was not coming in. I only called because I am trying not to make unnecessary trips in store when 8 months pregnant.
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May 2021 by Wehttam Rabnud
Their fridges they keep the milk in don’t work. Entire gallon purchased, was spoiled when i opened it at home.
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May 2021 by Amy K.
If I could rate no stars, I would. Vaccine appointment at 12:15pm waited an hour then told to come back at 3pm. Waited another 30 mins and left. This pharmacy is very unorganized and rude. Printed form from the online appointment and was rudely told wrong form. Kindness goes a long way AND keeping the customer informed on what is going on. No excuse for rudeness, ever. Went to CVVS, pleasant and efficient.
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April 2021 by Kim McElveen Smallwood
James is the best . Thanks
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February 2021 by Sharpandnitta's J.
I seriously hate this place the pharmacist is so rude it's a shame Stay as far away as possible...
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January 2021 by Frank K.
Pharmacy pick-up at this location is so painful that it's on a par with DMV. Untrained associates stumble around with a system they don't understand while customers stack up in line. Fifteen minute wait with just one person in front of me for a simple pick-up. Even worse, this is not a one-off. It's the norm. Frankly, I bear some responsibility here. I should never have kept going back for this wretched treatment to a place that so thoroughly craps on its customers. Today that ends, and they've lost my prescription business for good.
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September 2020 by Miriam Larkin
Today I had one prescription, and I was told that it would be a 25 min wait per annika, who seemed not to have a problwm with my waiting. 45 mins later, I'm still waiting while the floater pharmacist Kate left the back to give shots to several people. once script was finally ready, my head was down because I was typing this message. A young lady said she's ready for you. Annika with no name tag stated that she said your address. How was I supposed to know that she was speaking to me prior to the young lady making me aware. There are a lot of people here so Annika could have been speaking to anyone. She didn't say excuse me Ms Lark
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August 2020 by Darlene Mosley Barnes
The pharmacy staff at this location is the pits. Seems like no one knows what they are doing. They repeatedly ask you to call back because they are “busy” only to tell you to call back the next day to speak to manager. No one seems to be able to answer insurance questions. Go to another location!!
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June 2020 by Jay P.
Hmm.. seems to be a trend with this Walgreens & their Pharmacy. I was "greeted" by Nicole over the phone, whom was speaking to James, the head pharmacist, while I was trying to figure out why they couldn't help me. I decided to try this location one more time, because of convenience, but they wont except the Good RX or any "discount card" for that matter because I did not create a good "rapport" with them in the past 2 years. Which, I had, but again, I guess not. Anyways, the price jumped from $300+ where I would usually get it from another store for only $84... Um... what? Oh, that's also without insurance. Just the attitude on Nicole was a turn off, but again, decided to continue, but not at that price. She suggested I find somewhere else, or go back to the other location if I didn't want to pay that. But I guess its frowned upon to not have insurance since she literally asked, "How do you plan on paying for this?" Um... with money? Was that really a necessary question to ask? No. But the tone changed when I asked for her name & her supervisors... changed real quick. But, yet again, here we are. Sad thing is, I doubt Walgreens uses these as learning tools to help their employees, but I do hope anyone who reads these will heed these words and steer clear.
