WhyFly is a highly regarded internet service provider known for its exceptional customer service and affordable pricing. Many customers have praised the company for its helpfulness and willingness to assist, particularly noting how staff members explain technical details in an easy-to-understand manner. Users appreciate the smooth installation process and the reliability of the service, often highlighting the excellent communication during outages. While some reviews mention initial challenges, long-term customers report significant improvements over time. WhyFly has been recognized for its commitment to customer satisfaction, providing personalized attention that larger providers often lack. Their responsiveness extends to weekend support, demonstrating their dedication to service. With years of positive experiences, customers consistently recommend WhyFly as the best option for internet service, particularly for small businesses and remote workers who rely heavily on connectivity. Overall, WhyFly is celebrated for its blend of advanced technology, top-tier customer service, and ethical practices, making it a standout choice in the Wilmington, DE area.
I have been a Whyfly customer for years. I am grateful for this reliable quality internet service from a local provider. I have a small business and internet is the main source for proding services. Internet connection issues do happen but it is not often and local support has been good in my experience.
November 2025
They lose service around once a month and whenever a rainstorm hits. It is really annoying and right this minute I have zero service so am using LTE and am too annoyed to keep putting up with them. Must change providers.
March 2024
Local business with excellent customer service, great Wi-Fi, and the best price around.
