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March 2024 by Carlos Perez
Rude pharmacy staff
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November 2023 by Evgeni Volovik
Very rude pharmacy tech, inpatient and hanging phone twice during conversation. Will stop going there.
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September 2023 by Ronald K
Jackie is the best! So helpful and knowledgeable. THANK YOU!!!
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August 2023 by Jayne Gorup
The store is fine. The pharmacy I have issues with. My doctor online ordered some medication. I showed up and was told it would be a half hour wait. But call before showing up later. I used the call in number an hour after I was told it would be a half hour wait. No real person to speak with. So I returned, only to be told my med would not be ready until after 6, three hours from the time I showed up the second time. It would be nice to be able to speak with a real person and i could have saved travel time
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July 2023 by Kristy Pipes
Always met with a smile and leave with one at this place. Very clean store and personable staff. Thanks for being a great local pharmacy
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June 2023 by Google user
Always met with a smile and leave with one at this place. Very clean store and personable staff. Thanks for being a great local pharmacy
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December 2022 by Jen Dees
Alachua pharmacy is the WORST!!rudest and think they are higher up than doctors! The most unprofessional people iv ever seen.dont go here . should be shut down
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May 2022 by Love Angel
Good, kind people especially in the drive thru testing. Patient
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April 2022 by Haley Ellenwood
Good, kind people especially in the drive thru testing. Patient
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September 2020 by Cassie K.
Long wait times, no answers. Had a question about a prescription so o called the pharmacy. Waited over 30 minutes before a human picked up the phone only to be put on hold and left for another 20 minutes (so far and still holding). Terrible customer service that has unfortunately been the norm for my last three calls to this pharmacy. I will be taking my business elsewhere where they actually answer the phone and give a s****
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January 2019 by Margaret K.
I am a longtime CVS Alachua customer and, because I am there frequently picking up prescriptions for my aging parents, know the pharmacist and techs pretty well. They are efficient, friendly, and knowledgeable. When the CVS app came along, that was a wonderful tool to help track prescriptions for multiple family members and even my dog! I love the reminders and especially the prescription history that the app holds. Refilling prescriptions is as easy as checking the box next to the ones you want filled. If a prescription is expiring and requires a doctor's authorization they will handle that too. Now there is a new feature! Payment! Today I used this feature for the first time. I was picking up meds for my mom and son. The app showed me all prescriptions that were due for refill from all family members (on one screen) and, after choosing the ones we want filled, it gave me the option to enter payment info for expedited pickup. I entered my card info and after completing my order I was sent a text with a bar code. When I pullled up to the drive up window I handed my phone to the tech and he scanned it and then confirmed the two family members and the meds I was picking up. He passed me my phone which I had to sign on a screen and then he handed me the prescriptions. Easy and efficient! If you haven't tried this feature, give it a try. I'm hooked!!
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December 2017 by Bob Jones
Great staff and always friendly. Pharmacy goes out of its way to known their customers.