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October 2023 by kordel l.
Gator Muffler ruined my car and is acting like they did not do it! I went in to get my exhaust adjusted because it was hanging low and rattling against the exhaust hanger. They moved one side wayyy too high and caused my axle to rub against it and ruin the whole axle. They are making every excuse in the book instead of trying to help out. I would not recommend them for anything other than an oil change unless you don't want integrity behind the work you get done. Their mess up cost me over 1300 dollars in repairs and they aren't offering help AT ALL! BEWARE!
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September 2023 by A Nazir
Hate to be the first to give a negative review as I tried to rectify the situation few times.I took my car to these people after being recommended by my mechanic for muffler issues. I got a new muffler in my vehicle about 8 months ago and it started to sound loud again.I took my vehicle to them on Friday and told them about the new 8 month old muffler and it sounding loud again. Received a call from a young fella stating that nothing is wrong with the muffler. I asked if he drove the vehicle and he denied, stating that it’s Friday and they close early and don’t have time to drive it. I replied that it sounds loud when driving. Received a call back in next 30 min stating that the muffler I had changed 8 months ago is a cheap muffler and that’s what sounds loud and it would be $140 some dollars plus tax to replace it. I replied that money is not the issue and if it takes care of the problem please fix it. The young man replied that muffler is the issue and he will put a better muffler on it. I was working and left the work to pick it up in the afternoon. However, it start sounding loud again on my way.I called them at the next Monday and talked to the young fella and told him of the unresolved issue. He said that my tires are making that sound and that’s all there is to it. (Sigh).I have been driving for a long time and know when the muffler is loud and when the tires make any sound with different tread patterns. And if it was TIRES than why did they replace the 8 month old muffler.Since then I called them twice and asked to talk to the owner to get it looked at again. However, the young fella answered the phone each time and told me both times that owner is busy , owner is not there, he himself is the owner and good luck getting hold of the owner and hanging up the phone on me.Yes! it hurts spending $160 at the shop for nothing. At least be courteous to check the vehicle and tell me that I am wrong or they misdiagnosed the muffler.
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August 2023 by Ben DeGroat
This place is awesome. They do oil changes, tires and mufflers. I have never waited more than 20 minutes.
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August 2023 by Chanda B
Can’t say enough good things about this place. The owner is the nicest guy and he has never tried to rip me off.
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July 2023 by scott potter
Tony, John and the entire team provided outstanding service at a great price. I highly recommend!!
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June 2023 by Melinda “Mindy” Thome
Needed an immediate repair to fix my exhaust leak, which was causing my truck to be very loud. I called and was told to "come on in". This was after calling 3 places much closer to home, whom all wanted me to schedule an appt up to a week away.Upon arriving I was greeted immediately and told I'd be next & 5 min later my truck was being lifted up. The work needed explained and a great price quoted. They performed the repair immediately & had me back on the road in under an hour. This local business has my highest recommendation. I had told 4 people how pleased I was before I even got home. BIG THANKS to the gentlemen at Gator Muffler for your professionalism.Service: Exhaust
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April 2023 by Athena Wilson
Great family I came here for an oil change and they were able to weld the issue on the drain plug. Brought wipers with me and they swappedd those out as well. They are now doing my 2nd truck!Services: Air & cabin filter replacement
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April 2023 by BG
10 stars...The best in Alachua.Very friendly, honest and professional.I will be a customer forever.
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March 2023 by Josh Boyington
Went in to check my brakes and got them replaced. Good service and fast, Hector helped me get back on the road!
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March 2023 by Jason Norton
I called first thing in morning and they got me right in to change my converters on my Expedition. Prices were far less than competition and I was out in an hour. Highly recommend.Service: Exhaust
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March 2023 by Dark Gaming
Got an oil change on a first come first serv basis. My car barely fit on their lift but we got it and I was out in less than 20 mins. Paid roughly 60 for the oil change.
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February 2023 by Chelsea Pirtle
Got an oil change which was ok- but then was told I need a whole brake job- took it down the road to Santa Fe Ford and they said everything looked just fine no brakes, or rotors needed (for awhile) they also quoted me $500 less at Santa Fe Ford for the complete brake job. Gets 2 stars because they had the oil change done in 30 minutes. Cannot recommend this place.
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November 2022 by J Reneau
Local, friendly and excellent time frame to complete my oil change. First time here and will definitely return with my other vehicle.Service: Oil change
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November 2022 by Edgardo Mendez
Best quality exhaust work and great prices this people are friendly and respectfulService: Exhaust
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October 2022 by Willy
Excellent service. Took me with no appointment and within the hour had my rusted out exhaust system replaced at a very good price. Highly recommend them.Service: Exhaust
