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April 2024 by Marie
Jenny is the rudest tech & I’m guessing manager. It’s a shame b/c everyone else is super nice, accommodating & professional.
Jenny is pushy, has no bedside managers is rude and does NOT know how to speak to people.
Get her out of there are your going to loose much more business! You already have LOST a ton!
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October 2023 by Sharon Moak
Nails 1st By Ken doesn't have to be polite, friendly, or honor appointments because they are popular without these things. Of course Saturday morings are busy, but don't bother to make an appointment because they will take walk-ins first who line up at the door before opening, regardless.I've heen here 3 times now. The first mani/pedi was delightful and I left happy. In my second pedi, the tech dug in too deep on my toenails, leaving them swollen and sore for a week. I don't wear shoes so my feet aren't exactly sensitive.I arrived before 10 for my last appointment but more customers than chairs were already waiting so my appointment was not honored, and I left. I'm glad for their success, but I will find another nail salon in the future.Services: Foot massages
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October 2023 by Weblaunches Team
Fantastic service! Location is extremely clean and everyone at the salon is so accommodating and pleasant! Love my pedicure and nails!
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August 2023 by Jessica Thompson
Perfection every time. This place is pricier than what I’m used to but very worth every dime. Always nice and always do my nails how I ask.
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July 2023 by Caira Daies
Great quality and customer service! The staff does a great job with all services from Dip Nail to acrylic, eyebrow waxing and pedicures! Absolutely love this place! I have used multiple people and they all have done wonderful!
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July 2023 by jessica johns
I’m sure this place looses a lot of business because of Jenny. She is the rudest person with such an ugly heart. She must have some serious insecurities about herself to be so nasty and call a customer ugly. I couldn’t help but laugh. I’ll be praying for you Jenny!
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May 2023 by Robin Clyatt
Lovely experience. Prettiest mani and pedi I’ve ever had. Amy is spectacular.Services: Pedicure
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May 2023 by Rebbecca Amero
The nail polish didnt last very long it stated chipping it cost me good money not happy.
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April 2023 by Tela Hewett
I've come here a few times and the wait was never an issue, however I have a sensory disorder so I really come at my own risk. I always tip 15$ per set or I tip the bill when I'm there cause I get simple acrylics to protect my nails. However the last few times I went I waited about an hour to be seated despite there being techs walking around. Today I came in around 5:40 and was never seated. I waited patiently and 2 other people were sat despite walking in after me. As far as I was aware there were no apps on this day. I decided to leave today instead of staying.Services: Gel manicures
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March 2023 by Belinda Montgomery
I love going here they always do a wonderful job!!! The only one I don’t let do my toes is the older lady:( she is nice but I don’t like her work:( everyone else is amazing!!
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March 2023 by Kylie Smith
if you don’t want to get nail fungus, i suggest use a different salon!Service: Acrylic nails
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February 2023 by Diane Johns
Good at w what they do, my girls got right in. Loved there nails after wards.
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October 2022 by Brenda Thomas
The little manager is a liar. I asked months ago about getting dip powder and she said, “ long nails can’t be dipped.” I said that to a friend and she laughed and said that she lied. Well fast forward to two weeks ago, I went to Lovely Nails in High Sorings, Fl, and guess what, I got a beautiful set of dipped nails for about $20 less than they charge.They move you along between the two main nail techs as though you are chickens on Aline at a chicken factory.I use to love my nails there but they had started looking crooked, and unattractive because they hurry you out. Shopping closer to home.Great job! Lovely Nails. I am your new customer and sending others your way.Services: Spa services
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October 2022 by Gina Riley
Jenny is rude. Rushing everyone in and out. Won’t take appts. And you sit for hours. Def not about customer service. It’s sad because everyone else there is nice. But won’t go back because Jenny from the rude block !Service: Pedicure
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September 2022 by Kristen R.
Wow, I'm glad I didn't consult yelp to find my local nail salon. This place typically does a great job. There's a pretty Hispanic gal who does amazing work and I can legit go 3 weeks (being terribly rough on my hands) without my gel manicure looking ratchet.
