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November 2023 by Kaitlyn Hill
Johnathan at Santa Fe Ford made the process of buying our dream truck stress free. He made sure to show us all the inventory on the lot even a truck he drove down from GA that same day, even though Johnathan was very busy he made sure to answer all of our concerns and since then anytime we need ANYTHING we send a quick text Johnathan and he promptly responds no matter the day and time!Make sure when you're looking for a new vehicle or a trade in to reach out to the man, the myth, the legend... JOHNATHAN! :)
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November 2023 by James stubbs
Recently purchased a Bronco, and I'm not in the local area so I expected the process to be a pain. My salesman Jonathan Robinson was able to get everything done extremely smoothly. They made the trade process easy and gave me a good deal. Then delivered the new vehicle. They did an excellent job from start to finish. Highly reccomended.
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November 2023 by Dylan Stimac
I just bought a used Kia, so I can only review sales department and the buying process. From the minute I stepped on the lot everybody at Santa Fe Ford was friendly and accommodating without being fake salesman slick or pushy. Sean showed me all the used cars I wanted to look at test drive, answered all my questions, and was up front about pricing without trying to upsell. When I came back to buy signing paperwork and getting out the door was a breeze. Of the 15 or so lots I visited Santa Fe was clearly the nicest experience. I'll be recommending them for used cars to anyone I know is in the market.
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October 2023 by Kristy Ross
I was pleasantly surprised with my car shopping experience. I went in stressing and not looking forward to the process of purchasing a new vehicle and Zach Andes made this experience easy! He wasn't pushy and answered all my questions without making me feel like I was being lead to purchase. Recommend Santa Fe Ford to anyone looking for a new vehicle!
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September 2023 by Longbeard Life TV
Take it somewhere else. Relatively poor service and they returned my vehicle in worse condition than it was dropped off. The technician spilled coffee from one end to the other and did not bother to clean it up. The floorboards were covered in grass and sand. The truck had some type of hardwater stain that cannot be removed. For context, the truck was there for water was leaking in the floorboards when it rained so they had to do a water test. The truck was spotless when I dropped it off and required hours of detail when returned. I never leave reviews but feel like service this bad deserves a review for others to avoid. Do better Santa Fe Ford.
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September 2023 by Regina Corns
We went to Santa Fe ford to look at and purchase a Transit Van.Our salesperson, Shannon Kleber was outstanding. From the moment we spoke to her, she was extremely knowledgeable about the vehicle, answered all of our questions and tried to help as much as possible. Her attention to detail and going above and beyond was refreshing, she even came in to show us the vehicle on her day off.
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September 2023 by Michael B.
Went to have my car fixed where they charged me 150$ of labor to replace a 2$ fuse. Said they fixed all of my issues but I try and use my turn signal and it doesn't work despite saying it did on my receipt. Call to see if they will fix it for free as I already got ripped off and they said I might be able to in about a week. Not a great place for service
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September 2023 by Summer Jeter
After what I thought may not be such a good day, turned out to be a great experience. I have been a long time customer and knew I made the right choice by going back. Thank you, Greg, for all of your help. And thanks to D-Bo also!
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August 2023 by Kent Thomas
I’ve spent the last 4 years dreaming of a new truck but I’ve always struggled with the pushy salesman’s. I have a hard time trusting people an believing they have my best interests at heart… Finally after all the dreaming Jonathan Robinson made it happen. I told him what I needed an he done it. He fought hard to get me where I needed to be for a truck I was in love with. No run arounds an no nonsense. He steered me the whole way an all I had to do was sign the papers.. I’d still be dreaming of that new truck if it wasn’t for him. 10/10 I highly recommend him to anyone an will probably never attempt to buy from anyone else
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August 2023 by noah anuez
Jonathan Robinson made my purchase of my new F-350 fast and simple couldn’t be happier with the truck and my experience
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July 2023 by Shannon Iglesias
I AM VERY DISPLEASED THAT MY COMMENT WAS IGNORED AND DELETED. Please provide me with whom I need to report your company to for age discrimination. My 19 YO nephew has inquired several times about building his Bronco and is being refused service by your dealership. He was told " What 19 YO buys a brand new Bronco?" My nephew has an excellent credit score and makes more money than any of your staff. He has 2 trucks currently registered to his name and PAID for, plus a Harley Davidson motorcycle in his name. He is a hard working man and it is against the law to deny him services based on age! I took a screen shot of this post and if it is ignored and deleted, I will be turning this over to my nephews lawyer. Thanks for your time.
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July 2023 by patrick gallagher
Excellent buying experience. I went in last year to order a Maverick and just recently picked it up. There were no last second changes to anything we had previously discussed, all promises kept. Communication was open and regular throughout the waiting period. Extended warranties are offered rather than pushed. It was an easy and pleasant purchasing process with no surprises. Ask for Sean McCauley.
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June 2023 by Tim Harvey
The service department at Santa Fe is the BEST I've ever dealt with! That's coming from a person with 44 years in business and having a fleet of 18 Ford trucks on the road. We traveled from Maine to Florid and as far west as Kentucky in my business. I've dealt with MANY service departments over the years. Santa Fe is simply the best!
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June 2023 by skyler hanna
Buying a new vehicle is everyone’s worst nightmare.. but Jonathan was who helped us and made everything a breeze. I was in there less than 10 minutes total for paperwork and all.Once the purchase was made, you’d think the customer care stopped there but it didn’t, him, Deshia and the service team were there to answer questions and get any loose ends tide up! Really happy with the customer service here.
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May 2023 by William Roberts
We recently visited Santa Fe Ford of Alachua, Sean McCaulley, our sales representative, was very kind & courteous towards my wife & I. Sean's lead in spearheading each of our requests skillfully and methodically led us to purchase a pristine long sought-after vehicle from Santa Fe Ford in Alachua. We're two weeks into ownership of our vehicle and very happy with our decision. Sean's professional work ethics and caring attitude for others reflects great credit upon himself and an asset to the sales team at Santa Fe Ford in Alachua.