-
January 2024 by Lisa Martin
I needed my car jump started and this is the only company I called that answered the phone! Alvin provided friendly, fast and knowledgeable service.
-
December 2023 by Darrell Jacobs
I recently had the pleasure of using AA&D Towing service to transport my lifted GMC Sierra to a nearby shop, and I must say, I am thoroughly impressed with their service. From the moment I contacted them, I knew I was in good hands.Initially, what caught my attention was the low rate advertised on their website. However, upon speaking with Alvin, a very pleasant gentleman, I learned that the price would be slightly higher due to the unique requirements of my truck. Despite this, I cannot fault Alvin as he was transparent and understanding throughout the entire process. In fact, even with the adjusted price, AA&D still offered the most affordable option in the area.On the day of the pickup, the driver reached out to me via text, as I had requested, to confirm his estimated time of arrival. I greatly appreciated this proactive communication. True to his word, the driver arrived right on time in a very nice rollback truck. His professionalism was immediately apparent as he took great care in loading and securing my truck. I was particularly impressed when he took multiple pictures of the vehicle before and after loading it onto the rollback. This attention to detail gave me peace of mind knowing that my truck was in good hands.Although I did not accompany my vehicle to the mechanic, I was informed that it was delivered safely and repairs are now underway. It's always a relief when plans come together seamlessly, and AA&D Towing played a significant role in making that happen.Overall, I am extremely satisfied with the service provided by AA&D Towing. Their pricing, even with the adjustment, was still the most competitive in the area. The driver's professionalism, punctuality, and attention to detail were commendable. I will definitely be using AA&D for all of my future towing needs and highly recommend them to anyone in need of reliable and affordable towing services.
-
November 2023 by Josh Senften
Great service, amazing prices, got my truck back home in great time. Cheapest of 3 quoted companies around Orlando and stuck to his quoted price. Thanks again!!!
-
September 2023 by Lori Hook
What an amazing company. My son broke down on I-4 on a Saturday night and their tow truck was about an hour away. Alvin jumped in his personal vehicle and got to my son in minutes. He was as concerned about my son's safety as I was! He cleaned his battery, gave him a jump, and called me to let me know everything was ok! The charge was minimal and he made sure my son got to the closest gas station. I cannot say enough good things about Alvin! God bless you sir!Service: Battery service
-
September 2023 by Nicole Plunkett
HOW crazy is it that God has lead this angel of a man my way whenever I've ever needed a towing.Alvin has a big heart...he really cares for his customers....complete strangers we are.... but he makes you feel like family. Very Professional, Polite , works with you on prices you can afford....just overall an amazing man all around.There's not a bad thing I can say about Alvin. He's God sent. For as long as I ever need a tow....I will never call anyone else and I promise anyone reading this....This is the person you want towing your car. Not to mention he also recommended and transported my car to a mechanic he trusted...for a very good price.. and got our car working again through his recommendation and assistance.....and asked for nothing!. Like I said...he's God sent. May God bless him and may his buisness always flourish! I'm leaving a review because I just dont meet alot of good buissness ppl here in Florida who really care for there customer's . Thank you Alvin for everything...for I am just a stranger and you treated me like family. GOD BLESS!
-
August 2023 by Lisa Holmes
Came to the rescue for my sonsFriendly, professional and quick to respond after AAA didn’t show up or bother to respond after 3 hours of waiting! I don’t even live in Orlando area but have saved the company just in case I am, or anyone I know, is ever in need of towing again anywhere in the Orlando area.Service: Car towing
-
July 2023 by Eric Jokisch
The best! Dealt with every curveball we threw. Was nothing but kind and understanding the entire time. Alvin was extremely professional and great conversation! Would recommend to anyone
-
July 2023 by jennifer cifuentes
Alvin is so sweet! He was really efficient, knew what he was doing, and I felt confident with my car in his hands to where it needed to go! Thank you!Services: Car towing
-
July 2023 by Donna Boden
Thank you Alvin, for dropping everything and coming to my rescue! You were fast and reliable.. I will highly recommend AA & D Towing to my friends & family!
-
May 2023 by Desiree Gerlach
Twice I've used AA&D Towing this year (it's been a rough couple months for my car), and both times it's been a great experience. The driver has been efficient and communicative, and as someone who's never had to get their car towed before this year, AA&D Towing made it very easy.Service: Car towing
-
May 2023 by Jo-Jo Hargrove
It was such a pleasure having Mr. Garcia help me in my time of need. He was fast and very efficient and very easy to work with as well. He’s a very kind man and I had such a great pleasure not only working with him on my situation, but talking as well. I recommend Mr. Garcia to anyone who’s looking for an efficient and fast towing service.Thank you again Mr. Garcia and I wish you all the best in life.Service: Special vehicle towing
-
May 2023 by Angela P.
Hey, it's a good deal. But it's not an honest company. I'd rather pay a bit extra and have a professional job done. My brother works for Johnson and wrecker but their vehicles were out on calls and would've taken some-time do to service areas. I called these guys up as it was the first option and needed an immediate tow. Didn't blame them for the 50 minutes to arrive. But having spoke with whomever operates out. SMH. I confirmed I had no tire on the vehicle when he asked. Then he asked if I knew where it was. Upon picking up they didn't question a thing and arrived with wood to weight the car. as soon as the vehicle was dropped off. They took up two spaces and had it placed as if it was being auctioned off at auto on a spinning wheel. You know, like the classic vehicles. My girl said one thing about the drop off zone and they called her crazy and left. 5 minutes later, I get a call from a the same operator gentleman saying he didn't know a tire was off the vehicle. When I restated the question he asked and that I replied "yes, it was rolling down the road. He laughed. " I mean, I'd probably laugh too per my response but I wouldn't deny having knowledge of it. Is what it is. Would I use again? No. They also threw me back my keys on pick up and texted me 35 minutes later saying they need the keys. In these situations the little extra $20-$40 is worth it. The gentlemen that towed my vehicle were nice. But deff need to learn how to confront those situations with customers better. Nothing like having to call a second tow!!!!!!!!! I'll be honest. Yes, the job was done. But If you can afford the little extra, pay it for the peace of mind of you and the company receiving the vehicle. They had my car out there parked like a parking lot ornament. What sent me to my first ever review was my lady asking if they could move it to one space and them calling her crazy. And the operator calling me saying he didn't realize there was a wheel off. You asked and confirmed. Don't call me after, let it be. Personal problems? Maybe. Long day? Probably. But we all have those too. Never thought I'd see my tire rolling off my vehicle Friday pm but hey, it happened. and I'm happy it wasn't worse. At the End of the day the car arrived. And no one was hurt in the process. Don't think you should kick someone when down though, you know? Honest gets 5 stars. And returned service. Not a bad day for us all. PeacePer owners response- the police weren't involved. I had a kind officer offer to direct traffic and make sure no one was hit in the process. I was in the middle of a busy intersection. Which the operator asked and I told him the police were involved and his reply was " they will impound you. Can we send a driver out ". I paid the price I was told. Upon pick up wasnt told of any additional fees. & I tipped- over, extra??? If there was an additional fee it was not brought to my attention What a crazy world, any company is backed on customer service. People make mistakes and people understand those mistakes with ownership. The job was done. That's all that matters. Didn't need to dictate it was a Mercedes. I don't care if it was a tractor. Or a moped. I'm only posting and upset because you called someone not even present crazy because you parked a vehicle blocking roadway at a facility that has had over 500+ cars towed every 3 months. I legitimately had to retow my vehicle. Speeding off like your truck was late to the next fast and furious launch scene.
-
April 2023 by Christy Roman
Alvin and crew are the best! I have to say I never thought I would have a favorite towing company but there you go! I have his number in my phone.
-
March 2023 by John Little
Very professional service. The guys are fast and meticulous about the details. They work hard to keep the cars safe and keep you in good spirits. Lets be honest... u need a tow when things are not going as planned. These guys seem to know that. They are your tow and your therapist haha... good guys, really good guys.
-
March 2023 by Elizabeth Imondi
Thank you for your great service and patience. I highly recommend this business.Service: Car towing
