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October 2023 by Dave Haselman
Denise was fantastic walking me through the process. Very secure storage facility that is very well operated.
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October 2023 by Eric Fortinberry
The customer service was always excellent, and the facility was perfect for us! Our RV stayed protected and preserved at this facility.
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August 2023 by Dennis Medina (Wicero)
The new company no where near as good as old ownersThese people. Are raising prices every 3 monthsWhat no way new ownersOnly care is moneyFind some where elseU can get way cheaper than these peopleTooooo expensiveOld owners where very caring family owned now its all businessWhat a joke
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August 2023 by Marcel Joffe
Took great care of my little jet ski. A+ service. Easy lease termination when I sold my jetski. Hassle free.
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June 2023 by charlotte rojas
If I could give no stars I would! I left my bass boat that I inherited from my father I. placed my trust in this company and it was the worst decision I made! I paid for a covered unit to preserve the boat and due to traveling for work I left it there for several months assuming it was in a covered and safe location!! Not to mention the price increases that has taken place since I rented a space. Today when I went to get my boat it was Covered in mold and caked with dust! It has destroyed the seat cushions and steering wheel not to mention polls I have left in the boat! This is completely unacceptable and there is no way it has been in a safe covered area with the damage I see today!!!
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June 2023 by Cecil Harrelson
The RV Storage is a Great place to store your boat or RV. The staff there are fantastic and are always willing to accommodate you for your needs. Also I’ve kept my boat there now for 5 years and never had an issue.
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May 2023 by Jacqueline James
Have you ever had an unexpected, absolutely fabulous, customer service experience with a business that you are trying out for the first time? Well, I just did. Ms. Pat was awesome! The facility was well organized, clean and I felt so lucky to have found them. My humble RV is in good hands. Tell me who you are with and I will tell you who you are. My RV is in good company!
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April 2023 by S Tew
Great facility. Clean, dry, good drive isle widths. Easy after-hour access. I called to upgrade to indoor storage and they were very helpful and efficient.
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April 2023 by Ed W
6 months of valet for my class A was great. Easy in Easy out. A few hiccups along the way but nothing to worry about, gotta expect those with a new relationship! Keep up the good work.
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April 2023 by Peter Ciolkowski
After being a solid customer with ontime payments for years the last weeks have been upsetting. After having two heavy price increases since the new owners took the business 2 years ago, they asked me mid of March to move my 5th wheel to another lot until end of March (!). Because of some coming renovations they wrote. Well - 2 weeks could be a short time for some people not living permanently in FL. But then a week later they send me a contract termination notice with deadline end of February (!) to move my vehicle out. They could not tell me clear reasons for this. Guess I just had bad luck in their lottery. This is not what I understand as service and loyality.
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April 2023 by Jeffrey Glaze
They didn't ask for a deposit to make a reservation, always very professional, when we arrived we could dump there, and they take care of parking, making everything is shut down. Excellent service, very professional, secure facility. Top shelf!!!
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March 2023 by Greg Siegel
We are very pleased with the service we received for storing our Motorhome. The only complaint we have is we were unaware we needed to give a 7 day notice in order to receive a prorated rate for a partial month. They told us at drop off we needed to give a 4 hour notice to pick up. However apparently you must give a the 7 day notice if you’re pulling out for good. We had to pay for a full month even though we pulled out on the 3rd of the month. We inquired about the proration and were told they would check and gets back to us but have not heard anything. We would definitely use them again as we thought they did excellent service. Just would have been nice if we were informed (probably in contract but we missed it) or received a call back. This is the only reason we give it 4 out of 5 stars.
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March 2023 by Don Harkins
I'm pretty disappointed with the customer service aspect of this business. I stored my boat here from March '22 until Feb. '23. Overall the facility is well kept, the staff are friendly, and the service is reliable. Only had a couple instances where a request to have my boat brough out wasn't filled and they were helpful in fixing it quickly. Unfortunately, they are charging me a full months storage $375.00 on a technicality because I didn't give them a notice to vacate 7 days prior to leaving. So, even though my boat hadn't been there for 5 days prior to the month ending, and even though I called them on the first and notified them of my mistake in giving them notice, they still think it's OK to charge me $375.00 for absolutely no service, and no use of their facilities for the full month. I think it says a lot about the ethics of the business when they take advantage of their customers using technicalities in their contracts. I won't be recommending them to anyone in the future.
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March 2023 by Benoit Séguin
This was my second year leaving my RV at RV Storage Depot. Easy check-in, great staff and RV ready for pick-up on the day and time provided. The RV was in great shape, just the way I left it !! It is about 40 minutes from Orlando International Airport, mostly highways, so easy to get too. If you are looking for a place to store your RV, this is it!
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March 2023 by Ria Rabun
Staff is friendly and helpful. Valet service is convenient and easily scheduled. Facility includes a dump station and a wash station. We had a tank cleaning service come out to sanitize our tanks and the facility easily accommodated us.
