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February 2024 by Jennifer
I'll be honest I only shop at the clearance section, and the way the clearance section is set up it's horrible , you cannot look through the jeans ...the sizes are facing the wall , so if you pull out a pair of jeans most likely they're all going to fall out is very stuffed they need to come up with a different way unless they are doing that on purpose so people won't buy the clearance items
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October 2023 by A A L
All three ladies here were busy and still helpful and polite
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April 2023 by Katie Powell
This store is awesome! Janette and Telisa and the rest of the team are always super helpful!
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June 2022 by Suzy B
Staff was rude! I was supposed to get a 50% discount on the second pair of jeans I bought and never received it. The staff was too busy talking about the shampoo that they used to even try to help me.
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March 2022 by K SG
Horrible service, walk inside and three employees at the register and no hello or greeting....not a good selection of jeans back to hollisters.
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November 2021 by Amy Glover
Helpful staff. Yet the jeans I wear, boot cut, are not in stock in stores. ONLY ONLINE. I am between sizes and need to try on the actual jeans, in my selected style, in order to purchase the correct pair. So now I'm forced to either guess and be stuck with the wrong size or be forced to buy multiple sizes and only fit into one. This is not cool. I drove an hour, one way, for nothing.
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November 2021 by Sanya A.
Evan at American eagle was the biggest help! I will definitely be coming back to the store he helped me with sizes and with getting to know where everything is thank you for having him!
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October 2021 by Julie Martin
The customer service at this store is amazing! The team brought every style jean in the size and preferred fit to the dressing room. At one point there were three people helping my child fine a size. This is usually an issue; but, thanks to AE Altamonte Mall and their 000 size we found two pair for my hard to fit 11 year old. Thank you!
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August 2021 by Kasie Mefford
The young kids working here are really sweet and helpful. I’m a little older than the target demographic but I love AE clothes and they’re always so attentive and offer other alternatives if my size isn’t in the store.
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July 2021 by John C.
Nice selection of basic clothing that you can feel comfortable wearing every day. Many of their fabrics seem to always hold up as well. The staff is always very pleasant and helpful. Some of the items you feel a little scattered but the staff will tell you where they all are.
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May 2021 by Ethex Official
This location is small, but I must say, American Eagle has some of the most comfortable pants out there. Very pleased with my purchase! Got a super soft hoodie too and I love it.
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January 2021 by Tina Maria
Wrong hours posted.
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March 2020 by Emily Bowen
The clothes themselves are pretty good like the quality but it's pretty expensive. Sometimes you need to let poor people have a chance and maybe let the sizes be like XXXX large but besides that their a pretty good place and iII recommend that you buy clothes from here if you're under an XXX large if you're over an XXX large then I don't think that this is really the place for you unless you wanna have to squeeze into tiny clothes
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March 2020 by Sandra S.
American Eagle jeans are the one brand I keep buying. (okay they're really the only brand I buy). They are that good. The quality of their jeans is pretty consistent, and so is their other clothing. When it's not, their customer service is a blessing (usually I'll buy online and bring back what I don't like). In addition the people who work at this location are simply the best. They are always so nice and make sure I am well taken care of. In (at least) 3 years I've never had a bad experience. Management is doing a great job with this store, and I'll keep coming back again and again!
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December 2019 by Bobbi King
Maddie, Doug and Scarlett gave me excellent customer service. They went beyond and beyond. Definitely will be returning. Glad I found your store today.
