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November 2023 by Larry Feinberg
They were very honest and transparent. I felt very comfortable dealing with them. The service was excellent and I plan to take our cars there when I need future service.Services: General repairs & maintenance
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October 2023 by Jared Evans
This place is great. I love their quote system. They just send a list of needed Service and you simply select what you want them to complete. It has all the prices and everything listed there as well, very helpful.
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September 2023 by Travis Deane
ASAP is local to me and I pass it often. I recently got a new (to me) used car and wanted to have the oil changed, as well as have it looked over for safety. ASAP was quick to get me in and even let me drop the car off after hours. When I picked up the vehicle they went over all their findings with me and didn't try to upsell me on things. Candy, at the front desk, was amazing! And the gentleman who stopped into the office while I was picking up the car was great as well. Everyone was super pleasant and it felt more like talking with knowlegeable friend there to help you vs most shops where you feel like a target. When we discussed addressing some of the minor concerns, ASAP let me know I can get ont he schedule when I'm ready, but did not pressure me at all. It's refreshing to have this type of experience. I will be bringing this vehicle and other vehciles back to ASAP for my wants/needs moving forward. Thanks so much!Services: Vehicle Inspection
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August 2023 by Carol-Ann Miller
Great service on our vehicle! A previous shop we went to said they didn't know how to fix the problem because it was electrical and estimated that it would be up to $6,000 to fix at the dealership. The dealership couldn't get us in, so we came here, highly recommended by friends. They fixed the issue for about $870 and then we added an oil change and a coolant flush to our appointment and they completed those as well. This is a great shop and we will be back!!!
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August 2023 by Teodoro Gonzalez
I brought my F150 truck to ASAP for help getting it running again. I had bought the Starter at an auto parts store and was planning on installing it myself. The job turned out to be too difficult for me, so I decided to call ASAP based on my daughter's recommendation. Walter was attentive and accommodating. He said that they would install the starter, but could not warrant it – which was more than fair. They completed the job ON time and at the (very fair) price they quoted. I will definitely use their services again.
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August 2023 by Giselle Mena
I had an amazing experience at ASAP Auto Repair. Shawn was wonderful as was the entire team. I had to bring my car in twice this month and each time has been a great experience. Repair was completed fast, communication was good, and the price was very reasonable. Definitely recommend.
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August 2023 by Karlene French
Be careful with them. They made up a lengthy and confusing story to keep me happy and completely lied to me by tech and office staff. Unfortunately I don’t know that much about cars so I was taken advantage of. Thankfully I had someone know better and say something and that’s how I found out. Otherwise it’s a fantastic location and everything else was very easy to work with.My first appointment with them was a few months ago for an oil change. I specifically asked if they had filled my tires with air because my dashboard said a tire was low on air. They said yes. Days later my low air light is still on. My son then filled my tire with air and the light went off. I didn’t make a deal of it because it didn’t seem like a big deal. But then they lied to me this week so I feel like I need to warn others. Don’t trust them.
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August 2023 by Raymond Linares
ASAP brings a very knowledgeable staff who take utmost care in the repairs entrusted to them by their client. I'm glad they're in the area and work so diligently to bring you cost effective service while ensuring you understand the details behind any issue facing your vehicle. You can't go wrong with ASAP.Services: Transmission
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August 2023 by emad yossef
I had a very bad experience with this workshop. I set an appointment at 8 o’clock in the morning and I came to the workshop at 7:40. They check me in and I’ve been sitting for four hours and they haven’t start work on my car. I was the first appointment after four hours waiting, they start work on my car. They order the spare parts and it takes another three hours to fix the car and after that they discovered that the spare parts is defective and they have to order another stuff There is not trained properly. They doesn’t know what they doing. I don’t recommend hope I got a call from the owner because the stuff asking me after 8 hours waiting to take the car and they will reschedule me again . In any other day
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August 2023 by Michelle Brown
I can't say enough great things about everyone here. I never thought I would have to go a few times in a few weeks, but you just never know. They are so patient and respectful, and I really appreciate everyone's professionalism. At one point, I referred my team member over here, and even though they were closed and couldn't do the full job, they filled her oil for free. Very old school private owned business mentality, I love it. They charge very fair rates for parts and labor, but at the end of the day, the most important thing for me is that they are honest. It's really hard to find honest people that you trust in this industry. With that said, I will send any referrals I can their way.
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July 2023 by Mimi luv
Excellent service! I completely put my trust in them to get my AC fixed in my car, my AC is blowing ice cold. I'm so greatful. From speaking on the phone with staff, dropping off car and picking it up this auto shop really keeps you informed throughout the whole process. If I have any issues with my car going forward this is the place I will continue to go to. Thank you Walter!!
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July 2023 by Antonio Perez
My visit to ASAP Auto repair left me with mix feelings. While the staff was friendly and the facilities were well-maintained, I cannot overlook the fact that their pricing is unreasonably high. It is unfortunate that despite the pleasant atmosphere and friendly staff, they estimated prices that are simply unjustifiable. The costs for their services, including labor and parts, were significantly higher than what is commonly observed in the market. It left me questioning their pricing practices and whether they truly value their customers.I must acknowledge the positive aspect of my experience—the staff was genuinely friendly and approachable. They were polite, answered my questions to the best of their knowledge, and made me feel welcome. The professionalism of their employees is definitely a credit to the shop.The facilities look very good. The shop appeared clean, organized, and well-equipped with modern tools and equipment. It is clear that they invest in maintaining a professional environment for their customers, which is commendable.While the friendly staff and well-maintained facilities are noteworthy, it does not justify the excessive prices quoted in the estimate. It felt as though I was paying a premium solely for the pleasant ambiance. Their prices for parts were marked up to an astonishing degree. It seemed as though I was being charged multiple times the actual cost of the parts, making me question their integrity and commitment to fair pricing. The labor charges were also sky-high, far beyond what is considered reasonable in the industry. It felt as though they were trying to squeeze every last penny out of me.I strongly advise everyone to do your research and know what you should pay in advance before entrusting your vehicle to ASAP. The lack of value for money is a significant drawback that overshadow the positive aspects of my experience and make the overall experience a disappointing one.
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June 2023 by John C
my new to me truck broke in a way I thought for sure was going to cost thousands to repair. ASAP was able to do the job much faster and a lot less than I was expecting. they were knowledgeable, friendly and extremely helpful. I can not praise them enough. top notch company. I will always recommend them to anybody who needs a mechanic.
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May 2023 by Connie H.
Saw the great reviews and gave it a shot. Kept up pricing us on a radiator hoses and fan clutch ending in 600$ total, dropped it off on a Tuesday...they said they texted it was ready on Friday (they didn't) to say it was ready and didn't pick up until Monday because no one called or contacted us. When we picked up, paid 3x what original quote was...it began leaking the next day. Took it back and they gave us TOTAL attitude, it was so disappointing...we never want something for nothing we just wanted it fixed. They said water pump blew and it was common, we've never had that issue and we asked if it was related to their work? The manager/owner RELUCTANTLY said he'd put a new one in at cost (49.99) ended up charging us 80$ and when we picked up, no one said one word to us! We own several vehicles and are just searching for a trustworthy and fair place to deal with. This was a horrible experience and we're really hoping this work is done well we travel for work and we feel we can trust them. There is a warranty and we will now have to document and worry whether or not this work is done safely. Unless you're rich and don't care, they probably won't treat you with respect. We're just working class people who'd hoped for an easy and pleasant experience, we did NOT get one.
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February 2023 by Thelma Childers
I had a great experience here. They were honest, knowledgeable, friendly, and had an unbeatable price for my repair. They kept me updated on what was going on and got it done quicker than expected and they offer a 2 year parts and labor warranty. I will be back for all of my cars needs.Services: A/C installation & repair