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September 2023 by Magali Bertoldi
because we were very well attended to, we answered all our doubts, and the seller was very kind, cordial, and efficient in his sale.
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September 2023 by Victoria Hodges
An employee named Zach refused to put a screen saver on my iPhone 12 Pro Max since I didn’t buy from them. I explained I’ve had a hard time finding one in stock and If he would mind checking, I’d be happy to buy one. He unprofessionally told me no he would not look for it because he didn’t like my attitude. I ask his name and said have a nice day. I filed a formal complaint with AT&T. I’m a first responder and just got off work and walked in with healthcare logos on my shirt. It was rude and unnecessary.
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September 2023 by Gary Wasson
A "Heartfelt Thank You" goes out to the AT&T Altamonte Springs FL technical team of Chris, Zach, and Ance for their dedicated efforts in getting my unique email address to load into my new Samsung Galaxy A54 5G mobile phone. After attempting to set up Incoming and Outgoing server protocols on many different different email exchanges over a 3 hour period, they finally were able to get the Samsung Email to accept these protocols and begin uploading all of my email. This dedication was greatly appreciated since I mostly use my email access on my phone about 80% of the time compared to phone calls and texting. Teamwork is wonderful and greatly appreciated. Thank you Chris, Zach, and Ance.
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September 2023 by Danny Hulme
The young man that helped me was excellent. He dealt with my concerns immediately and had them resolved.
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September 2023 by Sam Adams
Totally satisfied, from greeting to knowledge of products to individual who serviced our account. Thanks for your attention to our needs.
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August 2023 by Gulianna Pedroza
After a stressful phone conversation with a customer rep, Jayrem came to save the day by taking the time to assist me and my friend setting up the eSim so quick and efficiently. Jayrem is professional and knows her stuff. I highly recommend Jayrem as your go to if you need any assistance. (Plus she’s bilingual)
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July 2023 by Matt Brown
Great experience! Learned my lesson, if buying a new phone, go to a corporate owned AT&T store! They actually care and provide the information in an easy way.
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July 2023 by Артём Амирджанян
I came to buy a SIM card for my iPad,which I bought a long time ago in another place, and the seller tried to include insurance for my iPad in the cost of the plan, more $30 monthly . and tried to convince me that without insurance for the iPad, I can’t take a SIM card for the Internet.
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June 2023 by Google user
Great experience! Learned my lesson, if buying a new phone, go to a corporate owned AT\\u0026T store! They actually care and provide the information in an easy way.
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May 2023 by cory schulte
I gave this place 5 stars for one reason Anthony he has been extremely helpful and I've had several problems in my short time with AT&T if it wasn't for him I'd have canceled my service the first month, I hope there paying him well because every time I come he's working hard and practically running the store.
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April 2023 by Ramon Marrero
Jayrem Thank you thank you thank you, I appreciate your help and customer service and professionalism. Love my new phone. And thank you for taking the time to explain the trade-in process.
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March 2023 by Michael Wagner
Mike helped me quickly and promptly. For a special request might want to call up in advance and see if they can help you with the situation first certain stores can only do certain things
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January 2023 by Miguel Lugo
Chris had excellent customer service he walked me through my needs and was able to get the iPhone i I needed it that's was excellent iPhone 13 with a good price and service I been with ATT service from 2005 so with that said he made my day ??
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October 2022 by D B (Just the B’s)
If I could put a 0 I would. I asked this store to put a phone on a phone number I was porting and instead of doing what I asked they put a payment plan on a phone I already had with T-Mobile and paid off. They switched my sims to make it look like I had the right number on the right phone and it wasn’t till I tried to cxl it that they want to tell him both phones are locked in. Horrible horrible horrible company never ever get att
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October 2022 by Kenneth Barre
Was in store upgrading phone.Was quoted $7/mo for my upgrade, but found out later that they enrolled me in Next Up without my consent for an additional $6/mo.And, I can't cancel for two weeks.Learned about this by accident, while shopping for a different phone at a different retail location.AVOID PURCHASING FROM THIS LOCATION! THEY ENROLL ADDITIONAL SERVICES WITHOUT DISCLOSING!
