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January 2024 by Victoria Warren
Very professional owners and staff. Went above and beyond kn our Daughter's Ford Escape! Another place we use all the time took her car in and then called us to pick it a few days later and refused to fix it. I called Auto Image and explained the situation and they were as baffled as we were about the situation. Never the less they scheduled us to drop January 8th called the next day with the estimate. They found additional damage that wasn't on the previous estimate from the other place and contacted our insurance company and got it covered and we didn't have to pay anything extra. Gave us a completion date of January 23rd but called Wednesday January 17th the car was ready for pick a week early! Which was awesome! Plus the took the time clean and detail her car inside and out. We are very pleased with their service and going above and beyond. Definitely recommend the for your collision repair needs! We will be life long customers for sure!
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January 2024 by Rafael Molano
Collin and the rest of the team at Auto Image Collision Center provided outstanding service when I chose them to repair my Challenger. They were speedy, communicative, and not shady like some of the other auto body shops in Orlando. If you're looking for quick and reliable service for your Collision repairs, Auto Image Collision Center is the way to go. Thank you guys!
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January 2024 by Jane Lapple
My insurance carrier, Amica, had my damaged car towed to Auto Image. From the very beginning of a prolonged repair process due to parts that needed to be ordered, my experience was top-notch! I was consistently kept apprised of the progress being made on my vehicle. The final outcome was superb!
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November 2023 by Luba Serifoglu
If I could have given 10 stars I would. Very professional, will go out of their way for you, exceptional customer service, did absolutely great job on my car. Thank you, guys))
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August 2023 by Jeyris Torres
They did an excellent job in my car, and the Service and Team really nice
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August 2023 by stephan hrindich
Only free estimates for insurance companies, explained I wanted more then one company to give me a repair estimate. REMOVE FREE ESTIMATES FROM YOUR WEBSITE. Also is it because they can charge insurance companies more? Also I received estimates from the large companies that provided me with an estimate. Last, I did do business with your company, your website says FREE ESTIMATES, however you would not honor and ad you post on the internet, who is you say your contracts are possibly misleading.
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June 2023 by Ray Franklin
This shop was recommended by progressive insurance. They did a nice job and they communicated well about the progress.The person who wrote up our order was very candid about what progressive is allowing them to do regarding aftermarket, used or other parts before having to buy Mopar certified parts.
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May 2023 by Jenny Oh
The customer service is absolutely amazing. I highly recommend them! Colin has helped tremendously with the status and service with our vehicle? thank you Colin!
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March 2023 by MLD Staff
This was the second time I have used Auto Image, both times were perfect! The quality of work is second to none! And they are super fast!Thank You !You guys are GREAT!!
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July 2022 by Jeff Gordan
From the first time i spoke to them, they let me know that they would handle everything from working with my Insurance company to the rental car company. They were so professional and communicative throughout the whole process . My car is 7 years old and was hit by a tree. They made it look brand new and i could not be happier. 5 stars is not enough. Do not hesitate to give them your businessService: Body & Trim
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May 2022 by Amy Miley
My insurance company recommended Auto Image Collision Center when I had an accident in April 2022. My scheduled appointment went very smoothly, they were waiting and ready for me and had even arranged to have my rental car there at the location. They gave me a detailed explanation about what the repairs would be and how long it would take - and they were transparent about the fact that there was a possibility of delays due to supply shortages (thank goodness there ended up not being any issues). They told me when my car was expected to be ready. Not only did they deliver on the exact date they told me, they also did an AMAZING job on my vehicle - the damage was severe and it looks BRAND NEW! They offer a lifetime warranty for their work - they stand by their quality and it is appreciated. They also allowed me to drop my rental car back off at their facility. They took care of everything - making a very stressful situation so easy navigate. I 100% recommend this business for any body work needed. I could not be happier with the quality, workmanship, and their professionalism. 5 STARS!Services: Auto rear window replacement
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May 2022 by Joan Kapteina
They are awesome! They let us know every step of the process as it was being done. They called Enterprise to come pick us up and worked well with our insurance company. Much to my surprise the car was cleaned on the inside too!Beautiful job would refer family and friends!
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April 2022 by Chrisley Benton Taylor
Late to the party, but cannot give my praise enough! Stephanie is friendly and amazing at her job. My car was vandalized extensively and she took the time to break down all the damage and double check it was all seen/covered for repairs. Direct with communication and the team does not waste time on repairs but makes sure to get the job done right. My Jeep looks brand new and feels brand new after their detailing. I will definitely be taking all our family vehicles to Auto Image for any future work.Services: Wiper blade installation
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February 2022 by Michele Wells
My vehicle was involved in an accident right after Christmas. The insured's insurance originally wasn't able to get me into a shop until March, however they contacted me and said that Auto Image had an opening. Stephanie and Omar were both very professional and friendly. They explained the services needed and updated me along the way. My car looks absolutely beautiful and I am so happy! I'm unable to post pictures right now, since it hasn't stopped raining since I picked the car up, but if you're looking for reliable friendly service, this is the place to come to!Service: Painting
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January 2022 by Bianca M.
Stephanie lacks professionalism and my car came back with more issues. EDIT My heater and blinker DONT work and my check engine light is on. Found out about heater today They lied to my insurance saying I refused to wear a mask while not one of them wore one in that office and I have video. STORY: I took my car to be repaired, through my insurance, and Omar explained that they would take my car apart and assess the damage. I was also told that if the parts aren't available my car will be reassembled and given back to me until ALL parts come in. I ended up having to pick my car up and waiting on parts. I've had my car for less than 24hrs and now my blinker doesn't work and my check engine light turned on. My accident was a month ago and Stephanie tried to blame these issues with the accident. I explained that these are new issues from the mistakes her team made reassembling the car, this is a liability, and I expect the issues to be repaired. I've driven my car for over a month without my engine light coming on. She was disrespectful in text and person. She spoke over, laughed and blamed me for the new issues. I will be reporting all of their licenses as well, as she said people have gotten mad at them for this before. She also tried to make it as if I was mad about the parts, I explained repeatedly that have no problem waiting for the parts I just wanted my blinkers fixed and my engine light. Stephanie stayed "it's obvious [I] don't know anything about cars," because I stated these two new issues are due to their company. Stephanie told me call my insurance and that she wouldn't repair her mistakes. Also guy working there tried the "you're supposed to wear a mask in here," while he was maskless and so was Stephanie. I thought that was a weird so I recorded them maskless just in case they flip that. Omar was nice.
