Bath & Body Works is a popular store known for its wide range of fragrant body lotions, shower gels, and high-quality 3-wick candles. Customers appreciate the store's well-organized merchandise and the helpfulness of its employees, often highlighting the pleasant customer service. Many shoppers mention quick checkout experiences, especially during sales, allowing them to grab what they need without hassle. While the store can get crowded, particularly during special promotions, the staff is often praised for their efficiency in managing online order pickups. Some customers experienced delays due to limited staff in certain areas, but overall, the employees are described as friendly and accommodating. Many loyal shoppers enjoy returning for their annual candle hauls and often recommend the store for anyone looking for great deals. Despite minor inconveniences like waiting in line, most reviews reflect a strong satisfaction with both the products and the overall shopping experience at Bath & Body Works.