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February 2024 by Patricia Allen
Love this place great deals
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January 2024 by Malissa Philpot
Lots of great holiday sale deals and who doesn't love their lotions and candles!
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January 2024 by paula patterson
Awesome as always
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January 2024 by Mena Amin
Managers and their assistant are not nice people!!
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December 2023 by Victoria Stothard
Ordered online to pick up in store. What a mess. Now you always feel like you are under attack when you go into the store, please let me just walk in without 3 staff members asking me 20 questions! So today I explained I was picking up, "ok" the lady said, I felt luck to escape so easily. Purchased a shower gel and queued in the very slow line. Got to the till and the girl said "oh you have to go to another queue for your pick up". Nobody told me there is a separate queue for pick up and in store purchase! Seriously??!! I then waited another 10 minutes for the lady to find my order. What is the point of ordering for a store pick up when the system applied is a chaotic mess? The staff were as useful as a chocolate teapot
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December 2023 by Sonia Maxan
I love this store. It's always merchandised properly and service is usually good. I'm only giving it 4 stars because they made me wait in 2 separate lines. I needed to pick up my online order ans also make a new purchase in store. Waited 15 minutes to pay for goods - no problem - but then had to go to a separate line to pick up the online order which I expected to be super fast since everything was already done. Not so...only 1 person working that area and she couldn't find the order for the customer ahead of me so had wait again. I just wanted to ask the girl about how long it was going to be but could not get any words in. She said she was helping another customer which I already knew and then she would be with me next. She finally found the order for that customer and mine only took a minute. In the end she ended up being very pleasant. So Merry Christmas!
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December 2023 by Cassie
Did online order and the store was super packed and crowded. The store has some great deals everyone was in there getting those deals lol. But the pick up online orders was easy and the young lady that was helping us was very kind. She took a few people at a time instead one at a time. And that's really made things flow. Y'all stop missing those deals.
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December 2023 by Krystal J.
Our annual candle hauls love the customer service here always so nice Can never have enough of this place , always a must stop of course
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November 2023 by Brunilda Garcia
I always find what I want and need. Great customer service, organized ?
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September 2023 by Connie Curran
Great store that is really well stocked. Staff is extremely helpful! It was very well laid out with all kinds of great merchandise. Candles and seasonal scents. Lots of testers which is extremely important.
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August 2023 by OhSnap ItsMeL
Always leave purchasing more than I go in for. Love buying the products. Sales associates are friendly but overwhelming. We were approached by 5-6 employees, and they all repeat the same sales pitch. I just want to look in peace. But, on the other hand, they are attentive, and that's better than not being acknowledged.
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July 2023 by Janis Delaney
I placed an order online and decided to pick it up for a change and eliminate the delivery fee. Easy peasy. Much faster, cheaper and very pleased.
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July 2023 by Kate K
They had a lot of selections and it was pretty clean. Manager does great joba t Customer Service. Some clerks are very helpful, and some are slow.
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June 2023 by T A
I recently made an online purchase with BBW for Mother’s Day. Their website is well organized and easy to navigate. They always have great deals but usually I make my purchases around the holidays for even better deals. Make sure you join their rewards program as well. I purchased the Gingham Gorgeous deal for my wife and she loved it. They always have great smelling products and this one did not disappoint. Their products are made well and don’t have that “cheap” smell or feel to them.I am a male and they even have products for us guys. I used several men’s products and have never had any issues with skin rashes or irritation. They have a pretty good men’s selection but I wish they would expand their product lines a bit more especially men’s deodorants, fragrances, and beard care products.I placed my order online and chose to go directly to the mall to pick it up. The store was well stocked, organized and had a nice ambiance to it. The employees were very helpful with my pickup as well.All in all, I had a great experience and will continue to support their line of products.
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June 2023 by Jason Bogacz
Good product and good pricing, especially when taking advantage of their sales. Service is always good. Definitely an above average retail experience.