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January 2024 by Anna S
I have been thinking about this gym for a while but two new gymnasts that have been to browns have said HORRIBLE things about it from the, new owners and to the fact that the coaches were ignorant to the gymnasts. Every time i asked about the gym they would always say they would rather not talk about. I would not really recommend this gym from off of what i heard from MANY gymnasts, parents that have gone there in the past. But they did say that browns BEFORE the new owner was a great gym. But like i said i would NOT recommend it due to the community there. Also i was reading some reviews and for every issue they would say the same apologie note to almost every comment which leads me to think that they do not care at all. I think we will be sticking with ACE gymnastics for now
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November 2023 by Katherine Garcia
This place is horrible ever since they sold the gym it has gone down hill. The new owners do not know what they are doing. The lady is so disrespectful has no care for children. You can’t even establish a conversation with the owners because all they speak is Spanish.They don’t even try to make efforts to communicate with the parents . I feel so sad for my daughter she used to love to come here but these new owners have made it a disappointment to all.
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November 2023 by Daniella Valeria Roldan De Vita
My daughter has been at this academy for more than 2 years and she certified how professional they are and their unique attention to children! My daughter loves it and her progress is remarkable thanks to the help of her trainers ?
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October 2023 by Geneva B.
Not like it used to be It used to be great but I think with the new owners, everything lots have changed and they just may be taking too many kids so the place is crazy packed. They ask for us to drop our kids off to limit the amount of people in the gym but my kids are 6 and 8 and that's not an option. With that comes, no seating, if you're disabled, it's just rough overall. The parking is just horrendous, there's never any accessible parking available due to illegal parking and the entire place just isn't accessible including the bathrooms and seating areas. My kids love it and it's super affordable but it's just getting harder and harder to go due to the inconveniences. I've heard great things if your kids are older and do competing gymnastics but just at a younger age, it's hectic.
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October 2023 by Jordan Zambri
My daughter practiced here for two years. I feel that instruction is lazy and the front desk can care less about your child and family. You are just another pay check in their eyes. I would not recommend if you are looking for a gymnastic program that is going to care for your child and their growth in the sport.
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October 2023 by Lynn Hernandez
If I could give no stars, I would. My sister attended Browns in the 90s and it was a quality gymnastics establishment. My 3 daughters joined their team when we moved back to Orlando in 2020 and have thrived at the gym. My oldest daughter last spring made the state regional team under the direction of the head coach that the new owners had hired at the request of the parents.In September, we had a parent meeting that the owners weren’t at (they don’t attend team meetings). The coach shared the very exciting news that the girls were all approved to move from the xcel program to optionals. If you know anything about gymnastics, this is a huge deal. The older girls would be competing level 8, which requires harder vaults (round off back flip off the table) and bars (giants and pirouettes).Two days after this announcement, on the way to an early morning Saturday practice, the owner sends a cheerful email saying she fired the head coach. Completely blindsides the entire team. When confronted, she told me she had young inexperienced coaches who could spot my 15 year old. She has no idea the skills required at that level, no idea what the girls had been working on. When i pointed out that the coaches were not safety trained/certified she said it didn't matter. When the parents asked for a meeting, she told a room full of 20 parents that she didn’t care if she had a team or not, she would happily refund our money and travel fee payments and leotards and she could just cancel team if she wanted.Walked out to 20+ crying girls. The owner had been trying to talk the younger coaches into taking over for the head coach but they said no and resigned. The girls ages 11-17 were distraught. The owner then coldly walked over and asked them to move because she had a rec class coming in.The owners should not be working with children, most especially children in aspecialized sport who sacrifice a large portion of their lives to follow their dream and spend hours in a gym every week. They use the excuse "I have never owned a gym before" and refuse to communicate with parents saying they do not speak English. At the very least, the girls should have been allowed to compete this season before she made the sudden and rash decision to cancel the program after charging cash for all of the meet fees and travel uniforms etc., displacing all of the girls.Also video/audio recording is all over the gym and no signs posted anywhere.
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October 2023 by John Abassian
After going through hoops to cancel, the first thing they made sure to say is that their policy says I have to pay for next month. They didn't bother to ask why we're cancelling or if there's anything they can address. That should tell you everything you need to know. You're a $ bag and that's all they see when you speak to them.Quality depends on the coach you get, some are great, some watch your kid struggling and crying and simply tell them "you can do better". My daughter has been here two years, still can't do a cartwheel, cries every class because she keeps telling the coach she doesn't know how to do it, and the coach just says try harder.Additionally, parking is a nightmare, sometimes impossible, yet the classes keep getting bigger and the coach can't possibly dedicate time to your child.
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October 2023 by John A.
After going through hoops to cancel, the first thing they made sure to say is that their policy says I have to pay for next month. They didn't bother to ask why we're cancelling or if there's anything they can address. That should tell you everything you need to know. You're a $ bag and that's all they see when you speak to them. Quality depends on the coach you get, some are great, some watch your kid struggling and crying and simply tell them "you can do better". My daughter has been here two years, still can't do a cartwheel, cries every class because she keeps telling the coach she doesn't know how to do it, and the coach just says try harder.
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September 2023 by Marie Oury
My daughter went to Brown Gymnastics for the past 7 years. She started as a recreational and transitioned to the team. She loved this place and was very attached. She had great memories and teammates. During these 7 years, we went through ups and downs. Finally, a year ago, the owner changed. First, this new owner ignored the team parents for several weeks despite the money we poured into the team program. She thought it was not essential to communicate with us to explain her goals for the gym. Only when significant issues arose with the lead coach, and parents getting increasingly upset that she finally condescendly met with us. She promised a lot to us that day, had high hopes for the team, and wanted to put back the image of Brown Gymnastics on the map of the sport…A new lead coach came on board at the beginning of the year. He stabilized the program, organized the team and the coaches, and succeeded in creating a team spirit in this organization.Then, two weeks ago, half an hour before practice, we received an email from the owner informing us, with a smiley, that she had fired this lead coach. We were all in shock; everything was finally running so well.Based on a lame excuse, she had fired the competent person who had successfully organized her program since she bought the gym. She had no regard for the team girls; she did not care that they were all crying. She did not consider the security aspect of getting rid of this coach and having nobody left to spot our girls. Worst, as she did not even understand her decision's impact on the program, she had no plan to replace this head coach; she just put the entire program on the shoulders of younger coaches. She completely lacks vision and team understanding. As pitiful as it is, she simply made this decision out of pride and to mark her power in her gym, letting her ego destroy what the girls and the coaches had worked so hard for.Later in the week, when we pressured her to give us a plan for the future, she blamed the coaches who had decided to leave and follow the head coach. She did not take responsibility for the toxic environment she created. She never, ever blamed her decision, never questioned what she had just sabotaged. She was so pathetic in blaming her younger coaches for destroying the team program.So before putting your child in this gym, I would really think twice. It might be convenient and close for you, but know that your child is just a means to do business for this owner. You will never have a decent program built in this place with an owner who does not respect her employees, does not have any regard for her customers, does not understand gymnastics, and does not even speak English (if you do not speak Spanish, get ready to have a translator… and I am not a native English speaker myself, but at least I adapt to my environment). All that matters to her is to control everything, and she has turned this place into a toxic environment.
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September 2023 by Tiffany Seifert
First of all, we have amazing memories of Brown's gym and loved our time there BEFORE the new owners. Ever since then everything has been a train wreck. I prefer to leave positive reviews for business and just take my business elsewhere when I have a bad experience vs leave a negative review, but the owners and experiences we have had have been so awful, I feel like it's necessary to share.The new owners do not care about your kids, you, or gymnastics! They care about one thing and that is money. Since they have taken ownership the parking situation at Brown's has become an extreme nightmare. They have continued to open new classes and hired as many new young coaches as they can to get more and more people in the door but their parking lot just does not accommodate that. No one at Brown's does anything about the parking and they just keep adding more classes adding to the problem.My son was in the boys class and he had an amazing coach Matt. I always felt comfortable with Matt knowing he was great at his job and my son was learning and safe. Of course with the adding of so many extra classes and the lack of concern for students from the owners, Matt was moved to another class and my son had a teenaged boy coach who was obviously new and did not monitor him well on the equipment or help him learn. I did not complain about this to the management because I knew it would fall on deaf ears and so I dropped him from the class instead.My daughter was still on the competition team and has been going on 3 years. She LOVED her coaches and her teammates and has been working her butt off to improve her skills. So even though I would have preferred to take my business elsewhere, I stayed because she was happy. Then the owners fired a head coach abruptly which caused the rest of the coaches to go with him and suddenly we have no competition team. They wait to tell us this info maybe 20 minutes before practice and then tell us the team is over. The next day they say they miraculously have coaches and we can continue the team. We cannot trust anyone here anymore in this toxic environment. So after all the work my daughter has put in, I have to scramble to find her a new gym.I realize all businesses need to make a profit to be successful and I don't blame them for that. But a business who has absolutely no concern for its customers is just not a place I can support.
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September 2023 by Justin Hernandez
Was a great gym before the new ownership took over in early 2023. I would not recommend bringing your children here, they have private video and audio recoding on property recording all the girls without parent consent. I’m pretty sure that is not legal…After paying thousands and thousands and thousands of dollars to have our girls compete, they fired the head team coach (the only coach qualified to spot and teach harder skills) just weeks before their first competition …. Our girls are complete devastated and haven’t stopped crying for days.
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September 2023 by kris ty
The female owner (husband and wife team owners) is rude and likes to use language barrier (she is a native Spanish speaker) as a scapegoat to why she is rude. My first encounter with her left a terrible impression as she was rude and disrespectful toward me when trying to make a team travel payment. She never showed up for any of the important parent team meetings, and she lacks the understanding on how to efficient and effectively communicate. We are notified last minute for team payment being moved forward over 30 days, she sent an email 15 minutes before a team practice to let the parents know that she fired our coach Jesse. She had no regard to the gymnast that have been training and working all summer into the beginning of our season as we show up to practice with no coach. With no coach there is no team. Female owner was basically forced to meet with the parents when we were to drop of gymnast off and she basically told us she doesn’t care about having a team at her gym. For the last 96 hours all competitive girls have been disserted and forced to find a new gym home in order to legally compete this season. Female owner was rude, unprofessional, and disrespectful to not only the parents, but especially to the gymnast that have worked hard on their craft. The coaches have all either been fired or resigned yet they were the heart and soul to the gym. Highly recommend going to another gym.
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July 2023 by J Forrest
Former employee, fired after being accused of pushing a child.Security cameras showed nothing (go figure) and the kid even admitted it "may not have happened", but oh well.The manager, known as Cheta, didn't even have the honor to call me himself to tell me the "good news", he had one of his secretaries call and explain he was firing me.Many of the other instructors are kind, good, decent people. However, old man Cheta never comes out of his office except to yell, literally yell at children who misbehave out of earshot of the parents. The children were all scared of him, but always calmed down by the instructors.I will never, ever take my kids to Brown's Gym Orbit. The instructors are truly amazing people, but behind the scenes it is absolutely despicable.
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June 2023 by Tiffany Meehan
The two stars are because the "test" class for the tiny tots class was great. But their enrollment process is so outdated that we missed our chance to enroll in our chosen class because they're "first come first serve".We attended the class, they told us to enroll online. I enrolled as soon as we got home. But there isn't an option to choose a class, the fine print says wait for a phone call from them to select your class. After a few days of no call I emailed them. Two different people emailed me back telling me they tried calling and I never answered. The only calls I had were forwarded to SPAM and I informed them of that. They asked me to call, and as a mom it was Friday evening before I had a chance to respond and ask if I could call Monday to which they said yes. I call first thing Monday at 9:10am (note this started just the Tuesday before) and their class was fully booked. She stated "we tried calling you and it's first come first serve".This was a complete failure of their process and customer service and honestly it's just super disappointing bc they boys had such a great time in their class. So, when you enroll be proactive just in case and call after you enroll online bc it's "first come first serve".
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October 2022 by Natalie Brier
Completely inaccessible for disabled parents - all the handicap parking spots are taken by "parents running late" and management has shared that they can't do anything about it. I'll be calling the police and having all these cars ticketed at every opportunity, but certainly would not bring my kid here (and neither should you). Support local businesses that care about disability rights instead.EDIT TO ADD RESPONSE: "A good issue to have" is a laughable response. You, as business owner, have complete control of this and can simply refuse the business of people who don't comply with the literal law. You can post signs. You can email your patrons. I can think of a million ways to enforce this. This is 100% a reflection of both your business and your character. Do better.
