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February 2024 by Kayla J. B.
Just went here looking very specifically for 14k gold or above basic simple classic women’s earrings. I arrived about 15 minutes before closing and asked the sales associate if it was okay, as I knew it was close to close - he assured me it was. I started looking at earrings and the manager came out from the back. It was clear he gave the sales associate a look bc the associate said to him “it’s fine, she knows what she’s looking for, she said she’ll be quick.” I immediately asked for my ID back and left. I work in sales - I don’t care if it’s close to closing time, if a customer is about to drop $400+ on 10 minutes of work on the store’s part, you make it happen. I hate being made to feel like my time and money isn’t appreciated. I try to shop local and buy used bc it’s better for the community at large, but this place likes to make that difficult. Oh and the manager chased me out into the parking lot trying to argue when I left and pointed all this out. Wholly unprofessional, would not go back if you paid me.
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December 2023 by Jade Star
The manager is rude and ghetto and needs to learn how to speak to customers. I wouldn’t buy or sell anything to this place with a man that speaks that way to humans. He needs some prayer love Jesus or something because he knows zero about how to represent an establishment. Never have I walked into a place and been argued with about what I was told over the phone or spoke to in such demeaning manor by a so called manager.
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October 2023 by JoAnn Donato
Professional and courteous. Welcomed me in and made me feel very comfortable. Excellent and fair price for my items to sell. Highly recommend them.
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August 2023 by luli
was excited to purchase an iPad today, and instead was sold an iPad that had an MDM on it. Basically, iPad was owned by McDonald’s and had restricted usage, didn’t even have an App Store on it and still has the original McDonald’s applications installed and there was no way to remove them. Went back in, and instead was offered an iPad that was like three generations older than the one I was purchasing. Wasn’t even offered an apology, service was lack luster and the lady was lowkey rude. First time buying from here, it’ll be the last. Thanks for a waste of time and money.
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July 2023 by J A Z Z L E E
Paige & Negil went out of their way to make sure my layaways were taken care of. Will continue to come here and shop. Thanks so much to paige & negil!❤️
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July 2023 by shelby lynn
gave me horrible prices for a 200$ item and the lady with the bad red hair dye job had a nasty attitude
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June 2023 by Alexis Rodriguez
Well priced and willing to work with me
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April 2023 by Devin B.
A bunch of idiots, says open til 7 online and all their sites but when you show up at 6 they don't let you in.
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March 2023 by Peggy Harbour
I wish I could of seen what the 2 reviews wrote.. This place is not worth the time. The owner himself is a the reason I walked out. He lost a 300$ purchase. One of the staff was high and had no idea what he was doing. It’s a shame
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January 2023 by Al Pew
The assistant manager needs to be fired because he's an a hole. First he noticed a little paint on my tool and said that it was leaking grease despite the fact that that tool doesn't use grease only oil. He refused to take any of my tools after that well I ended up getting over $400 from another location. Don't go to this location if you can help it.
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September 2022 by Shannon Matos
This place is ridiculously awesome! Jim couldn't have gone out of his way any more than he did for me. I really appreciate all that he did. He will forever have my business. I have and will continue to spread the good name of Cash America Altamonte Spring!! See ya soon Jim! ROCK STAR STATUS!!!!
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August 2022 by Elias Diaz
After having a decent relationship with this location for a couple of years and paying an absolute absurd amount of interest, I refuse to further do any business with them. Their assistant manager Paul is a petty, little man. He lies to customers and absolutely lowballs anyone he can every transaction. I have paid thousands in interest over time and Cash America has lost my business over $20. According to Paul, "he told me we couldn't do more because you've been losing pawns." I'm not sure who "he" is, his manager, GOD or what but I asked him to pull up my record and tell me exactly what I've lost but he wouldn't because I haven't lost anything. "Well, I have to go by what he says" well, you do that, homeboy. Why someone like that was put in a position like that is beyond me. Maybe he has really soft hands, idk
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August 2022 by A P
The assistant manager needs to be fired because he's an a hole. First he noticed a little paint on my tool and said that it was leaking grease despite the fact that that tool doesn't use grease only oil. He refused to take any of my tools after that well I ended up getting over $400 from another location. Don't go to this location if you can help it.
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March 2022 by Yamilet Torres
I truly don’t understand how this place has a four. Two rating star the employees that work there were so rude all I asked was for $10 to pawn not SellBut pawn my laptop I immediately explain to the employee that It had a battery problem he immediately unplugged the laptop with an attitude and said I hardly pass. Stay away from this place as much as you can
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October 2021 by linda vazquez
Great customer service
