-
October 2023 by Julia Couto
Dennis was a great help! Excellent costumer service provided by this individual!
-
August 2023 by Jewelz
Great prices, and very attentive staff.
-
September 2022 by Tyler
I called numerous Champ stores in my area, and then came across the Altamonte location in my search, trying to track down a pair of Adifom Q shoes in my size..!I call them up, talk to a nice sounding young woman, Brianna M., whom I asked about the shoes in my size and she said yes! We have them! I kindly asked her to put them aside for me with my name as I would be in the same day to pick them up. She politely agreed and took my name down and not soon after I had driven the 40 minutes to go purchase them!Brianna knew right away who I was and retrieved them immediately so I could try them on and make my purchase! Quite the pleasant interaction throughout and would gladly return to this location even though it’s out of my way just for Brianna’s customer service!!! A+
-
August 2022 by Ricky Lopez
The experience started off BAD the shoes I ordered came in to champs went to pick them up the next day found out the shoes were lost I had order this shoe for my son BD the girl sign for them from Fedex Mysteriously did not Remember so she said there were lost I got the Manager Cleveland involve he went beyond customer service after investigating he found the shoes later found out she was trying to keep my kids shoes for her self thank you so much Cleveland because of you I will always recommend you and your store can't say the same for the shady people that work around you.
-
May 2022 by Tracy Sandy
Fair prices good selection
-
April 2022 by Megatron
Great store great service..
-
October 2021 by Patrick Voltaggio
Everyone was pleasant and helpful. Really appreciate that.
-
July 2021 by Jack
Would be nice if somebody answered the phone
-
October 2020 by CJ Blount
My go to store for shoes & clothes. I love this place
-
October 2020 by Michael West
Great sneaker pickup.
-
July 2020 by Brandon M
Rude staff will never shop here again.
-
July 2020 by Jennifer
I recently just called the Altamonte store location to find out about exchanging a pair of shoes that I had purchased in March before the Covid pandemic. All of the stores started shutting down and it was not safe to be traveling to large locations such as the mall during these times. I have only worn the shoes twice, they hurt my feet extremely bad and caused my toes to become numb. Something was not right about the shoes. I paid $120 for these brand new shoes, which have only been worn twice. They are brand new. The woman I spoke to you was extremely rude and had an attitude, basically telling me that it’s been past the 45 day allowance and they would have to inspect the shoes before allowing me to exchange them. I explained that it’s been past the 45 days because of the Covid pandemic and not feeling safe to travel until now. I think that that’s my right. I will be going to the Sanford champs location instead, which is where I purchased the shoes from originally, they were extremely nice to me and explained they would be happy to exchange the shoes anytime. I don’t know who this woman was working at the Altamonte store at this time, but she needs to learn some customer service skills. I won’t be going to that location ever because of her. I imagine during these uncertain times, any store located at a mall needs all the customers they can get, but a bad attitude from an employee will not help your sales.
-
July 2020 by jonathan jonathan
Great store very clean and very helpful
-
June 2020 by Pat
The female store manager was very rude, UNPROFESSIONAL, AND DIDN'T WANT TO HELP ME FIND SHOES. DON'T GO THERE AND DEAL HER ATTITUDE.
-
June 2019 by David C. Ibarra 11
Happy with my discount.