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April 2024 by E Pot
These ice cream prices are out of this world. The small one, which is tiny, is $7.15 plus tax. Flavors are great, though. This location is always busy and limited sitting.
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April 2024 by Toaster
Waited in line for almost 45 minutes. There were 6 employees working and when a problem at the cash register came up, 5 out of 6 of them went over to stand around and watch while the 6th person is making online orders. When it was finally my turn, I got a milkshake and asked for no whip. She seemed annoyed by that because she didn’t make enough drink so she swirled it around the cup to make it look full and after a few seconds it was obvious the cup was barely 3/4 full. I asked if she could fill it up all the way and she got even more annoyed. Finally at the register paying and she entered in the phone number 3-4 times, applied a coupon, restarted ringing up the order and said we don’t have a coupon anymore. Waited almost an hour for a milkshake with lots of attitude. Fast foward a few weeks later I decided to give them another chance but instead of wasting half my day in line I mobile ordered it. Well when they handed it to me the milkshake was laying sideways inside the bag, half of it spilled out everywhere. These people who work here should go back to special Ed class it’s honestly sad and pathetic. They’re almost as bad as wingstop next door.
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March 2024 by Michelle Irvine
Don't get me wrong, I love their ice cream. Usually they don't skimp on fillings. Normally in the large size, they throw in 3-4 oreos. THIS time, there were 2, so I asked to just add one extra oreo (so it would be the normal amount) and another sprinkle of Heath bar (again, to create the NORMAL AMOUNT). They... for literally the first time ever... in the decade I've been going there... charged $1.59 (I believe... I didn't get the receipt unfortunately. But it was over $1) for ONE OREO on each ice cream , so over $3 for 2 oreo cookies, and ANOTHER $1.59 for the sprinkle of Heath bar for both. I'm sorry... almost $6 just for the "addition" of 2 oreos and a sprinkle of Heath bar for what SHOULD have already been the original amount that would have been on the ice cream?! Is this new? Am I missing something? Are they skimping for a reason? Because I was stunned. I should have just abandoned ship and walked out without my order. But he really wanted them and I was kind of in shock. I feel like they're taking advantage of people. Cold Stone used to load you up on toppings. If this is their new way of doing business then unfortunately, it's just not worth it anymore. I left feeling robbed. And that's never ever been an issue for me at Cold Stone. I always left happy. Not this time! This time I left feeling taken advantage of. Not happy... at all. In fact, I'm pretty darn bummed out about it. Such a shame
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March 2024 by Terránce Speed
This use to be The Best COLD Stone to go to but it has been going down for a while now. It's not bad service, the staff has changed so that attention to detail isn't what it use to be.
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March 2024 by Alethea Reyes
Stopped by Cold Stone for a quick treat leaving the mall & I’m happy we did! The ice cream choices were delicious, and the staff were friendly. Highly recommend for a tasty treat!
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March 2024 by Angel Wessel
My second time here and oh lemme tell ya, I'm so glad I can't afford to get ice cream every day. This place and I could become the very best of friends. ? I'm glad I can't ? My A1C levels would tell on me! ?My ex-husband treated our youngest and I to a treat after witnessing them being inducted into the National Honors Society (Thursday March 07, 2024).The place is nice and clean. The Ladies working that night were all blessings and a joy to share a few laughs with.We can't thank them enough for the kindness they showed. They're very lovely. It's a busy little place... expensive, but so VERY VERY much worth it.Thank you Ladies, for helping us end our evening with the sweetest treats. Y'all are definitely blessings!
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March 2024 by Sabine JM
They don’t use gloves at this location. Maybe that’s why I got the runs hmm.
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February 2024 by Jitendra Nemade
Nice. i love the options which the store has.. best taste. i always recommend cold stone.
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November 2023 by Yamelis Figueroa
I think other than frozen hard bitter strawberries on top of the ice cream, everything else was good. The reason why I mentioned this is just because not everyone likes to bite hard frozen strawberry pieces, along with the rest of the toppings, I think maybe they can use room temperature fruits for the toppings, but that's just my opinion, the ice cream per se was amazing.
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November 2023 by Isabella Odak
Don't get me wrong.Love the ice cream and it's a clean place.But there is no communication, no team work, and just plain rude the staff.
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November 2023 by Hector Miranda
Uff, bring lot's of money, it is very expensive. For the price you pay you would spect some magical taste but it wasn't there. Is decent ice ream with a high MSRP. The staff is friendly and we didn't have to wait long to be served.
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October 2023 by Steven H.
Who doesn't;t love ice cream? Cold Stone Creamery is convoineientcy located a block way from Cranes roost park. It is simple to grab a cone, shake, whatever and take a stroll around Cranes roost park. The shop is small as all of them are and this one is typically somewhat crowded Ed unless you go at an odd time. Boneless the line usually moves quick and you get served without a whole lot of trouble. One of the things folks like about cold stone is that you can get a variety of different "mix-ins" to go with your ice cream; everything from berries, brownies, KitKat, waffle cone crumbles, cereal bits, cookie dough, and lots more. The waffle bowls here are exceptionally good. My recommendation is grab a waffle bowls w/ a scoop and a mix-in and take a stroll around Cranes Roost park/lake. Enjoy!
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October 2023 by Sidney L
Used to get a kiddie cone and all of a sudden they said they don’t have any. I went to another cold stone and they provided it to me. The staff here is lazy and all uninformed about their store products.
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September 2023 by Kathy Conlon
I haven't been there in years but I loved the ice cream
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August 2023 by anita nichols
Ordered the ice cream cupcakes and ice cream cookies for delivery!!! The yummiest ice cream ever!!! I'm definitely coming back
