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December 2023 by Linda K
We had the true pleasure of working with Teresa Marcopolus, manager of Dan’s Fan City in Altamonte Springs, FL. We bought 8 fans at this location 30 years ago for our home. And ALL these fans have been performing flawlessly since installation. YES, for 30 years. We are now building a new home requiring 10 fans. So, we looked no further than Dan’s Fans for our fan selection. That’s where we met Teresa. She’s a sweet and kind person who knows a LOT about fans. A lot has changed in 30 years. And the selection is a lot larger. Teresa listened carefully to understand the style, size and functionality we would need from each Fan. She then showed us the options that she felt best fit our requirements and why. She further discussed pros and cons of each when there were two or more potential options. We genuinely felt Teresa cared about our fan selections and wanted to ensure we would be happy in the long run with our choices. Teresa was knowledgeable, attentive and patient. I would highly recommend Dan’s Fan City for quality fans. And you won’t find anyone better to work with than Teresa. Thank you Teresa. The fans you recommended have now been installed in our new home and are just beautiful. We appreciate YOU and all the help you gave us. Dan’s Fans is VERY fortunate having you represent them. I don’t think anyone could do it better!
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September 2023 by Bill Ranieri
A friend of mine asked me to check out Dan’s Fans in Altamonte Springs so I did. Teresa was the manager and she took the time to not only point out great deals but what she thought would look good in our new home. We’re so happy we found Dan’s Fans and Teresa in particular. Thank you so much!
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June 2023 by Katerina Amidano
Teresa is an incredibly helpful store manager. She is very knowledgeable about the fans she has in stock. Very friendly person who knows how to get the job done. Would recommend!
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June 2023 by Vanessa Groner
We absolutely love the fans we bought and the ability to pick out each of the parts to get the exact fan we wanted. I unfortunately do not remember the young lady that helped us last month but she is an asset to your company.
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January 2023 by Ryan McManus
Teresa in the Altamonte Springs store was awesome. She helped me pick out two fans that ended up being perfect for my project. She took the time to explain the differences in features and options and she helped me select the correct fans for what I needed.She also made the experience less stressful. Dans has so many different and varied fans but Teresa listened to what I was thinking about and steered me towards what was ultimately the perfect choice.She also assisted when came back in because I couldn’t figure out how to attach the light to the fan. In 2 minutes she showed me how to hook it up and gave a few other pointers on installation.It was an overall great experience. I’d send anyone looking for a fan in her direction.
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January 2023 by Angela Klotz
Whereas I didn’t buy a fan today, Teresa, the manager there, was SO helpful! She was very patient with me and had the answers to all my questions. I was very impressed with her level of customer service.The store was also spotless, can’t wait to have a Dan’s fan sometime soon!
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January 2023 by Mike Torrey
My wife and I are having a home remodeled and needed 8 fans for all areas of the home. Dan's has a wide variety of fans and it was a daunting task to know which fan(s) to select The store manager, Teresa, was very knowledgeable and extremely helpful in helping us choose the right fan for each area. We enjoyed dealing with Teresa and will definitely ask for her in the future.
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October 2022 by Sara Rivera
If you're looking for a ceiling fan- stop here first! Skip the box stores- here's why: I learned more in 30 minutes in this store than I ever thought I needed to know about ceiling fans. The manager took her time to hear what we wanted and showed us several options. We had purchased several fans from HD. The fans were indoor/outdoor, but are already breaking down after less than a year. We also explained we never felt air circulation from them either. We paid around $179/each for the box store fans. That being said, the older I get, the more I realize you get what you pay for. These fans will run us around $500 each, but given the extensive warranty, the appropriate air flow, and the quality- we are paying less than we would have in the first place. Thanks for the education! We look forward to our future purchases with you.
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October 2022 by Roman
Fan shopping can be frustrating. It’s usually the big box stores with limited selection and limited service. Dan’s is the opposite. They have a wide selection, and have knowledgeable staff who are ready to give advice and guide you to just the product you need.
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September 2022 by Chuck Morris
The store manager Teresa was excellent, courteous, very knowledgable and was so helpful in making our selection of two Troposair fans totaling over $1,200. She also showed us how to install the added light kit. I would rate her with 5 Stars Plus. The Koho model fan was defective in that one of the threaded bolts to secure the downrod to the fan motor Yoke was not threaded all the way thru. The store did not have a replacement of the same make and model Koho fan, and it would be about a week to get a replacement. So, since I had already trashed my old fan and light kit, I had to go purchase a drill & tap set to finish tapping the hole. This is due to a quality control failure at the munufacturing facility. I don't blame the store manager for this, but if I am paying more for fans by purchasing from Dan's Fans, I don't expect to have to repair them before I can install them. This is why I gave the rating of 3 stars. We love the fans...Dan's just needs to make sure they improve quality control in manufacturing.
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July 2022 by Karen Florio
We were lucky to work with Teresa who managed to take our disjointed order and organize it, and us, into a manageable list. She knew what was readily available and what would require a wait. Knew to ask room size, and ceiling height. Style questions as well as color questions. Kept us up to date on our order and delivered as promised. If only all big purchases could go so easily and professionally. Would highly recommend her.
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May 2022 by vicky sempeles
We can't say enough great things about Teresa. Whoever is in charge of Dan's Fans needs to recognize that she is a star! Knowledgeable, patient, and enthusiastic are just a few adjectives that come to mind. I have recommended everyone I know to go to Dan's Fans. After going for just two fans, I ended up buying 4 and will likely go back for a few more, as gifts for family members. Why would I buy a product without knowing the details and testing it out, I now ask myself? We left Dan's Fans as educated consumers and it's all thanks to Teresa. THANK YOU!!!
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March 2022 by M Roman
Fan shopping can be frustrating. It’s usually the big box stores with limited selection and limited service. Dan’s is the opposite. They have a wide selection, and have knowledgeable staff who are ready to give advice and guide you to just the product you need.
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February 2022 by Lucía Baquerizo
Been to this store many times and the customer service is amazing!!! Highly recommend the manager, Teresa, she is fan-tastic :) Her explanations were very clear, and the fans are super "cool," with excellent airflow, unique designs, and high-quality material. Definitely a step up over Big Box stores!
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January 2022 by Nancy J Aldrich Aldrich
Our sales lady was very polite and helpful.