-
March 2025 by Thomas Elenbaas
Very knowledgeable, friendly and a real wanting to help and fix what was wrong. Clean, very qualified Mechanics. Nice big area for waiting with comfortable chairs and tv to watch and clean bathroom. Will be going back again.
-
February 2025 by Richard Gerola
The manager was a very nice guy but overall I am very disappointed. I was told that I 100% need back brakes and rotors and I took it to two other shops in which I was told that I did not need them at all.
-
February 2025 by Denise Miles
I came in to have my Tie rod ( drivers side) and oil change done on Nov. 2024 and when I left the guy did not do the alignment so I bought it back he “did” the alignment and now my car is clicking. I don’t know what to do😢
-
February 2025 by Helen Hui
The person at front desk was very professional and courteous. They were honest and did not sell me anything I did not need. :)
-
February 2025 by David Alvarez
Had a great experience! Gonzo and his technician really explained and helped me make a choice on what would be the best choice regarding my repair, saved me some money and gave me some donuts while I waited. Thanks again fellas 🫡
-
February 2025 by Jerry Hunley
I had to help someone fix a flat tire and Firestone was close by. Took the tire there for repair but due to the piece of metal embedded in the tire it couldn't be fixed, had to purchase a one. The store guy at the front desk was great with whole process. I was out with the new tire mounted and balanced in less than 30 minutes. Professional and efficiency was so unexpected 😲 for a shop these days.
-
February 2025 by dee pee
Kept car for a Week
Refused to look at known possible items that could have been the issue.
VERY disappointed at lack of professionalism
VERY disappointed at lack of communication
Mark-up for small items is INSANLY EXPENSIVE
I Understand mark-up, BUT ....
-
February 2025 by Jennifer Miller
Always right on time and accurate with estimate!! Wouldn’t trust anyone else with my vehicle.
-
January 2025 by Holly A. Kline
I brought my second hand vehicle into Firestone and within ten minutes they could tell me that I purchased a transmission problem with the vehicle.
They apologized to me and felt genuinely compassionate for me and strongly suggested that I contact the dealer.
I contacted: “Direct Auto” @ 5452 South Orange Blossom Trail, where they immediately apologized for selling me the vehicle. I personally felt that they were genuine and they helped to find another vehicle in their yard that to replace it.
I suggest that if you want to purchase a second hand vehicle; check out “Auto Direct” same location, they will take care of you and your family there and put any worries you have at ease.
However, for your own piece of mine also have Firestone create a maintenance plan for you within the first twenty-four hours, of getting the vehicle for your own personal peace of mind, as I did! You won’t regret it !
-
January 2025 by PattyCks N.
Go see Ron! He knows all things cars.
I definitely recommend.
-
December 2024 by Pete Adams
I was able to bring my van in and fixed the same day. Very professional, courteous and not overpriced.
-
December 2024 by Joyce Swanson
Master mechanics on duty and transparent pricing combined with courteous and knowledgeable Customer Service it’s a no brainer! These guys are good.
-
November 2024 by Amy Cobb
Dan and all the guys here are absolutely terrific and professional. They have been accommodating when working on van. The work is excellent. I love them. Though the prices are a little steep, the service and work have been outstanding. Thank you for everything.
-
November 2024 by Jeffrey Williams
Avoid, Avoid, Avoid. I have been with firestone for a decade with multiple vehicles. Never have I felt more taken advantage of than recently with this store. My vehicle was flashing warnings that the battery wasn't charging (alternator). The battery was a month old. Took it into the store to get the alternator looked at, they fed me some lies saying I would need a new battery harness, new battery and a alternator if the harness doesn't solve the deal. They had to order the harness and once it came in they put a new battery in as well (I told them not too because mine was under warranty). After 500 dollars later they sent me on my way with the new harness and said I was good. I made it 15 min down the road before I got the same warnings. I am now replacing my alternator after wasting money at the firestone.
-
October 2024 by Mindchime Official
Always get my tires here. They do great work on that end, pricing is fair and service is great. Make an appointment and they seem to be right on time when you arrive. Will return.
