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December 2024 by Lhamedification
This store does not open on time and some employees arive late, running into the store after the proposed opening time. All of this occurred in Altamonte Springs Mall on December 14th 2024 while customers intend to shop for Christmas. Other similar shoe stores are on the same aisle and several customers went to those options instead to by athletic gear.
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December 2024 by Daryl Merrick
Ive always had a good experience with the crew that works at this location. Very helpful not pushy.
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September 2024 by rosalyn gonzalez
Didn't find what I wanted
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August 2024 by Crystal King
Do NOT order from them! My daughter wanted the addidas campus, after shopping all our local stores with no luck I went to an online search. I found so.e online at footlocker with 2 day shipping. I purchased them on Wed August 7th and paid for 2 day shipping. The carrier for shipping is fed ex. So at the latest I should've gotten them on Sat Aug 10th. But they r showing not coming in until Monday August 12th. After calling foot locker they informed me that even though sat is a business day for fed ex is doesn't count as a business day on their end. Nowhere on their website does it State this. The supervisor, Noel, assured us that we would have to agree to disagree and there is nothing she is willing to do for us unless the shoes don't come in tomorrow. How do businesses get away with this?
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January 2024 by Paul Betancourt (Paul B)
Great prices ,excellent selections with awesome customer service. I went with 3teenagerboys and 2 girls, and they are happy
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December 2023 by Ian Shanks
Thank you Gesana and Donovan for the exceptional customer service. The whole team was very welcoming. Very informative, and personalized my experience. Thank you!
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December 2023 by Tina Vaughn
When I walked into store, sales women was on the phone talking to her Granddaughter. She did not help me to locate the shoes that I needed.2 weeks later, went in store to pay off credit card that she convinced me to get.She was rude, obnoxious, and said"I don't care about you".
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December 2023 by Cassie
They had shoes for my whole family. You can shop on a budget here
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September 2023 by Taty Moscoso
Good price
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June 2023 by Brian Rodriguez A.
Worst place to buy a shoe, I tried to exchange a pair of shoe that I bough less than a month and, I ask for help an the cashier just came by with a huge bad attitude to tell me that she is not gonna do anything, I ask her politely to speak with the manager if she is not gonna help me and she says that she was the manager she just lie to me because she went back to look for the real manager and this guy which name is Malik ( which I’m not 100% sure who to write it down) because both workers didn’t have a badge, anyways he just told me that he is not gonna do any exchange because it was not under the policies and I told them what to do in this case, because it was not my fault that the shoes came defective, anyways I would recommend go and buy and the genuine brand products, really bad customer service out here !
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June 2023 by Thomas Logsdon
Love it in out with my releases
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June 2023 by R Smith
Had a hard time returning a pair of shoes
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June 2023 by Omar Olivo
Good assortment and prices on sports shoes
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December 2022 by Michael Trevisan
Called 5 times they will not anwser the phone and yes they are open
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August 2022 by Ray Romero
I was very heated and highly disappointed. I called the store and asked if they had a particular pair of Jordans available. They said yes we do. I said can you make sure my size is available he said yes. As a matter of fact he said we have that type of sneaker in multiple sizes and colors. I asked if he was sure because I was driving from 35 minutes away. He said come over we got them. Of course I showed up, and of course no sneaker. No size, no color, no sneaker at all. Completely lied too. Farewell FootLocker. Thank God you’re not the only game in town.
