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November 2024 by Johnny Levy
A great team , the twins make for a
Awesome leadership standard.
Great job, guys 👦 👏
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September 2024 by Mitchell McLain
Took nearly 40 minutes to apply a screen protector to my iPhone. Took my phone back, and I sat and waited 40 minutes until the worker went back to check on it.
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May 2024 by Margie Lopez
I made an appointment here to replace the battery on my iPhone. I even though they were short staffed, it took them a whole hour to put in my work order after figuring out if they even had the battery. Then I was told I’d get a call for pick up and to wait an hour. It’s not rocket science to replace a phone battery. After 90 minutes I finally get my phone back. TOTAL TIME: 2 1/2 hours! What a waste of my time!
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December 2023 by lynne speroni
I can't speak to a local person. I get sent to International office.Just awful!!!
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August 2023 by Google user
I took my macbook air m1 in today and they did a geat job!!! It took about 5 minutes and they fixed the issue. It was minor fix and i was on my way. Thanks guys i will def use you in the future.
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July 2023 by James Zalez
I took my macbook air m1 in today and they did a geat job!!! It took about 5 minutes and they fixed the issue. It was minor fix and i was on my way. Thanks guys i will def use you in the future.
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May 2023 by Pamela Garrett-Jones
Resolved everything over the phone; Steven G was awesome & very supportive.
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April 2023 by L. Jackson (Fz)
Unable to resolve problem with laptop unable to communicate with cell phone and Uniden scanner radio thru USB hookups. I paid a non refundable fee for nothing.
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March 2023 by Denisa Valdes
I had an appointment and I was seen on time. Very friendly, efficient and knowledgeable. Did what was needed to get my cellphone operational again. What a relief!
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January 2023 by Maria Rawls
They fixed my equipment quickly and I was able to get back to work.
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December 2022 by Gloria Shaw
Excellent service
Fixed my computer issues.
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December 2022 by Jay JpB
Such a great place to check products out!
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December 2022 by S G
I took my computer here after my monitor displayed a no signal message. When I told the young man at the front counter the issue I was having, he said they did not work on monitors. I asked him if he can check out the tower. He plugged the tower up to their monitor and it had the same message. After he took it to the back for the technician to look at it, he came back and told me that there's nothing that they can do for it and it's 12 to 15 years old. I ended up taking my computer to Refresh Computers in Longwood. It was diagnosed that a few wires were loose and I was out of there within 10 minutes. I will never go back to this store again and I'm extremely disappointed with the level of service here. Please hire better technicians!
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October 2022 by David Weber
Thank you for your professional Customer Service @ Geek Squad
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September 2022 by Mark Davids
What a waste of my time. I needed my battery replaced in my iPhone. Apple’s site offered the option of going to Best Buy. After scheduling an appointment through the Apple site (with my iPhone model and serial number available) I show up on time to find that they don’t have a battery. They suggested I go to the Apple Store which I could have done already had I known my visit to Best Buy would have been a waste. Lesson learned!
