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January 2024 by Megan Perez
My husband had previously bought my engagement ring from IDC Altamonte and had a WONDERFUL experience with Sarah.We came back recently because he wanted to get me a pair of diamond earrings for Christmas. A woman at the door greeted us and asked us if she could help us. Remembering his last experience, we asked if Sarah was available to help. She told us Sarah was with another customer and became very irritated that we asked for her. She walked away from us and asked a second woman to help us. The second woman rolled her eyes and refused to come over. Finally, a gentleman came over to us and greeted us and apologized on behalf of his coworkers who did not want to help us. He said someone should always be willing to help. He was great and we ended up finding the perfect pair of earrings to purchase, however, we were very disappointed at how we were treated and left confused with mixed feelings about our experience.
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December 2023 by Anthony Truilizio
Let me start by saying IDC Altamonte is the best, especially David who helped me fix an issue i was having I normally buy from here But decided to buy online to save time mistakenly from another IDC location the Item was shipped it was not correct luckily i was able to bring it into the IDC (Altamonte) that I Love and David helped me fix the issue. Definitely recommend shopping here but come into the store.
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December 2023 by Jennifer K.
My partner and I were shopping for that perfect ring and Patrick took great care of us. He was very patient and showed us some great options. He was knowledgeable and educated us on the diamonds we were looking at. We will definitely return to him for future purchases.
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November 2023 by Shirley M
Marcia and David are the best! I didn't think my ring was fixable and David took one look at it and said oh yes this can be fixed. I loved the fact that Marcia made sure to explain to me that they didn't know how long it would take but they will take care of it. As she was writing up my receipt she went and talk to David. When she came back she informed me that he said they wouldn't be a CHARGE! That made my sad day better! Just picked up my ring today and you wouldn't even know a diamond came out or notice that it was deformed! Thank you so much Marcia and David.
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November 2023 by Ron Kociolek
The team at IDC in Altamonte is beyond amazing. Lisa and Emilio were fantastic and Lisa helped is from beginning to end. She really thinks on all levels to give you the best experience and highest quality. My ring has exceeded our expectations and can't believe it's MINE!!! Thank you Lisa and the team. We have been customers for a very long time and will never go anywhere else!! Thank you Thank you!!
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October 2023 by Cynthia Henderson
Ruth was an excellent saleswoman! We are over the moon with our choice an of engagement ring. Ruth never rushed us, and was willing to show us MANY different styles of rings and sizes of diamonds. Her happy and bright misdemeanor was much appreciated. We will seek her out when we purchase diamonds in the future!!
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October 2023 by Mollie Goodroe
Ruth in the altamonte location was phenomenal! She was helpful and even when I was being indecisive.. she let me try on as many rings as I wanted! She was able to point us in the direction of our price point and made us laugh! She was great and they even cleaned and polished my engagement band and one of my other rings.
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October 2023 by Alberto Cruz
My fiance and I walked in and was warmly greeted by Marcia. She led the entire process of helping us find our perfect wedding bands. Kevin even stepped in to help as well and it was such a nice experience for the team to make it easy and fun for us. Can't wait for our bands to come in!
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September 2023 by Mallory Hunt
Beautiful selection of diamonds, very friendly and helpful team. Offered us complementary drinks and gave us great options! David helped my fiancé pick out a beautiful ring based off ones I liked and we came back and picked out our bands together here as well. They also do free cleanings and scheduled spa days for your rings as well. They tightened up some loose diamonds on my band and my ring came back more sparkly than I’ve ever seen it! Great costumer service, I wouldn’t go anywhere else.
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September 2023 by Collin Wietfeldt
I had the pleasure of purchasing my wife’s engagement ring and our wedding bands from IDC in Altamonte Springs and working with David, Mini, and Sarah. I was truly impressed by their exceptional attention to detail. They took the time to actively listen to our interests and desires, ensuring that our preferences were met spot on. What truly set them apart was their honesty and integrity; they ensured that we received a top-notch, quality items, they treated us like family. The experience was outstanding, and I couldn't be happier with the service they provided. A definite 5-star rating for this exceptional team!
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September 2023 by Lori Johnson
Marcia helped me pick out the perfect gift for my moms birthday. We were a bit limited on budget and my mom is a bit picky. She took the time needed and was so kind. She was wonderful!! Love IDC for quality and customer service I receive!
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September 2023 by Andrew Vick
The experience was terrific from the start with a pleasant greeting and offer of refreshments from consultant Marcia Sterling-Cooper. Overall she was very personable, had an excellent personality and was very knowledgeable. I have always appreciated purchasing from IDC because of their customer service and Marcia was still able to make the experience feel new and refreshing. Thank you Maria!
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September 2023 by Katherine Register
Tod was spectacular! Very considerate, knowledgeable and personable. Definitely would recommend to anyone looking for a quality experience as a couple or shopping for your partner. I am far too nosy and difficult to surprise so thankfully was fully involved in the process. Regardless…it was an excellent experience.
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September 2023 by Alyssa Boening
Minnie was wonderful as were Emilio and Rhonda who I also interacted with. Minnie was an excellent communicator and made sure everything was perfect for me ahead of schedule. My ring turned out beautifully and I am so excited to propose with it as I know my girlfriend will love it.
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September 2023 by Danielle Giaquinto
Marcia was absolutely amazing! She was incredibly sweet and helped me get my wedding rings cleaned and resized. She was so patient and kind to my toddler son that was very eager to run through the store. She made me feel so comfortable from the moment we entered the store. It’s amazing that my wedding rings are able to be cleaned and resized for free!