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March 2024 by Austin Holloway
I have gone to this location for almost 30 years, everybody has been absolutely incredible to work with. I normally have worked with Kim but today I had the pleasure of working with Rachel. I had an issue from another location where they messed up on my frames. I came in here and Rachel was able to completely resolve everything and fix what the other location messed up. If I could leave 10 stars out of five I absolutely would. I wish more people cared about their customers the way this location cares about theirs.
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March 2024 by Daniel Baez
Very pleased with my visit to LensCrafters all the staff members we're polite & Professional.
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March 2024 by Alex merida
Very friendly placed and service from lenscrafters Altamonte springs,the doctor and Mister Grant are very professional and friendly they dedicated service to make you feel comfortable with the service and support thx to all the staff and keep the good work thanks from Alex and Jessica family.
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March 2024 by Jet Minnis
Always receive great service here. Thanks for all your help Kim!
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February 2024 by Lynn Suttisarn
The Lens Crafters at Ashby Square is FANTASTIC!!!! The manager and employees are very helpful, friendly and patient. I HIGHLY RECOMMEND this location.
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February 2024 by Danielle Jordan
I did a quick search to get a pair of my sunglasses repaired and saw that Lens Crafters offered this service. Upon my arrival Brie greeted me with the biggest smile and willingness to assist me (I came in close to the store’s closing hours) she took care of promptly and she was so informative about the services this location offered for other eyewear I had. I will definitely come back and I would recommend my friends and family come to this location specifically to have such a pleasant interaction with someone like Brie!
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February 2024 by Victoria Warren
Brie and Be were so kind and helpful. My glasses were broken on Sunday and they have done everything possible to help me then taken care of bytoday Tuesday.
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February 2024 by Ravi K. Bahl, P.A.
Kim at the Altamonte store is ALWAYS amazing. Thank you.
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February 2024 by Gary Riggs
I came in and got nose guards today. I think that’s what they’re called on my glasses they were so helpful. Thank you LensCrafters.
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February 2024 by herb ringquist
The staff went above and beyond . I was very happy with my service , this is my store from now on.
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January 2024 by Theo C Plowden
Eye doctor
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January 2024 by Tiffany Duarte
This is the second year in a row that I’ve come to this location and the staff is absolutely wonderful!! They really take the time to make sure all your needs are met and are extremely patient. From the moment I walk in everyone is super hands on and make me feel welcomed. The doctor made sure I understood everything. The ladies are so kind and personable that I look forward to my eye exam each year. Definitely recommend to come to everyone!! The experience is a 10/10!
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January 2024 by milly rivera
Best experience thus far at a LensCrafters! The staff was so nice and so helpful. Wonderful selection of frames. If I could give 10 star review, I would. Definitely ask for Bre. She was amazing! So helpful so sweet.
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January 2024 by shakira ebrahim
The store was nice as well as the people. All the welcoming smiles especially Bri I can’t wait to go back
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January 2024 by syb il
Terrible customer service. Lie about charges and payment plans.