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November 2023 by Diana M
Jacob was our sales guy. Very friendly and knowledgeable about all the mattresses they have. He made it very easy on deciding what was best for us. Make sure you see him for your for next mattress. They have the best price and quality in town.
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August 2023 by Sean
Absolutely enjoyed my experience here. My family came in close to closing and I felt bad but Alexia was extremely patient with us and answered all our questions even after the store closed without rushing us. Definitely coming back if I need another mattress.
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August 2023 by Harrel H Morgan
Staff was good explaining features of mattresses. Chose product at another store because if different (seems to be better for us) delivery and setup policy. Bought one accessory from this Mattress Firm store primarily because of professionalism and manners of staff.
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August 2023 by Yaneece Cynthia Droz
Alexia my sleep expert was amazing very patient. Explained everything very detailed and made sure i was inlove with what i wanted. Gave me the best deal highly recommend she was so sweet
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August 2023 by Katherine Wamback
Alexia was super helpful and knowledgeable about each mattress! She walked us through every possible mattress and accommodated needs and wants. Would def come back here!
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August 2023 by Nancy Ballard
My experience with Mattress Firm was great. Jacob was so very helpful. Couldn’t have had any better experience.
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July 2023 by I Rogers
I had such a great experience with Alexia!! She help me find the perfect mattress within my price limit, and gave me flexible options!!
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June 2023 by Felicia Spira
I had the most incredible experience today with Jake Vincent. He took the time to listen to me and help me to understand what would be best for me. He was kind, patient and not pushy. He is by far the BEST sales person I’ve ever been fortunate to have in my life! Seriously! Another sales person at a different location tried selling me something so totally wrong for me. That person didn’t take the time to “hear” me or base his suggestions on my needs. He just wanted to sell! Thank you Jake Vincent!! I wish there were more people like you. I am really looking forward to my new mattress!!!
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June 2023 by marco otero
Second purchase from this location because it just made sense. Super easy, knowledgeable, and friendly. Jake and Alexia are awesome. If you’re in the market, definitely go see them. They’ll take excellent care of you and not ‘sell’ you. Thanks for being amazing!! -M
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June 2023 by Jayme Constanrine
I was at the Altamonte store the sales associate was more accommodating than ever. I must have spent over an hour deciding on three mattress types and she left me alone she was not pushy and she only gave advice when asked. It was an awesome experience. I must have laid on each of the three beds 10 times.
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June 2023 by L Freeman
Everything went well for me until the point of delivery. I cancelled my order, got a refund & found acceptable arrangements with another company. My advice, be sure that you can work around their delivery schedule because they couldn’t care less about your delivery needs.
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May 2023 by Amasian Grace Radio
Alexia was super professional, helpful and friendly and helped me pick out a good, adjustable Twin XL bed. Definitely needed as he needs to sleep at an angle. Highly recommended!
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March 2023 by Richard Torgerson
The buying experience was wonderful, but we haven’t received our bed at this time. Once we receive our mattress we can make a more informed review.
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February 2023 by Brett Mulock
I am a return client. I bought from Alexia last November and the experience then was awesome. She is knowledgeable and helpful without being pushy.I told her I was shopping for a friend.She researched inventory, offered me a couple choices and within 15 minutes I had 4 mattress sets acquired.Thank you Alexia.
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February 2023 by Erika W.
I will have to say my mattress shopping experience was EXCELLENT due to Alexia!This is the first time I had to go it alone & she made the entire process mindful, personal to my needs, not to mention she didn't sell me a thing but cared about why I needed better REST & that's RARE.Please see her at this location, you can tell she's very serious about what she does & is so kind in the process.I purchased the same day I visited & my choice was delivered carefully by Jose just a few days later.I would definitely choose this location again purely bc the staff is lovely & will patiently help you find what you need.
