Michaels in Altamonte Springs is a well-stocked craft store that offers a wide variety of supplies, including art materials, fabric, canvases, yarn, and craft machines like Cricuts. Customers appreciate the store's extensive selection, especially around Christmas, with great deals on holiday projects. The store provides many services, such as custom framing, where knowledgeable staff, particularly Craig, deliver excellent and patient assistance, ensuring customers get the perfect frames for their photos and artwork. The custom framing department is highly recommended for its quick and superb work. Michaels also makes party planning easy by offering balloon inflation, decorations, gift packaging, and seasonal decor—all in one place. The store features convenient self-checkout, is clean and well-organized, and has clearance baskets for bargains. However, some customers have faced frustrations with the corporate customer service, citing long wait times and ineffective phone and chat support. Overall, Michaels is a creative and helpful place for crafting, framing, and party needs.
Other than no one working in the framing department on my last visit, it's a good store. They're going to have to up their yarn game with JoAnn going out of business though...
February 2025
Picked up some valentine's boxes curbside. Fast and easy!
January 2025
The custom frame department at Micheal's was excellent. The staff was knowledgeable and helpful. They did a great job reframing some important wedding photos. The job was superb and quick.
