January 2024 by Kyle K
Do NOT work with these guys. They have horrible customer service and never answer the phones. They sent a packet a few months ago and on its face, it just looks like reports or something not wildly important. I got a certified letter in the mail that is corporate speak for them firing us because we never signed an IRS document that is due in 2 months. They have been paid by us for years and I was winding this down. Through all of the years they were really bad at answering the phone, but I was running a business and had bigger fish to fry and didn't feel the need to move companies. Could I have done a better job understanding the exacts of this, yes! Are they pompous and unhelpful, yes! Is this a company that I would hire to handle;e anything, NO. This is the old type of company that thinks they are too big to fail and can treat people how they want. I would NOT hire them if you're looking into it. It is just a greedy hand all over your money that pretty much just looks down on you and won't even answer the phone. 1/10.
