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November 2023 by Chelsea S.
This review is specifically to the bakery department. Though, I love this Publix in general. I should start by saying that I order all my cakes from Publix and I'm always super happy with the outcome. However, on this specific occasion, I thought it necessary to call out Jackie. She is one of their decorators and is quite amazing at her craft. We wanted to do a special cake for our daughter's first birthday. The theme was "Ever After" and we were wanting to use fleshy pinks, creams, and rose gold colors. Jackie spent more than 30 minutes with me on more than one occasion, and even called me the day before pickup to make sure everything was perfect. I was even able to bring in some gold butterflies, sprinkles, and edible gold foil for her to use on the cake. It was obvious that she truly enjoys sharing her special talent and wanted absolute perfection for us. Upon pickup, she even brought the cake out to the car for us. And the cake was absolutely perfect. She completely mastered the enchanted look that we were going for. Both she and Jordan, their bakery manager, were absolutely wonderful to work with. We will be going to Jackie for all future cake orders. Her passion is unlike any other decorator I've worked with over the years.
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November 2023 by Travis Duncan
Poor customer service basically in a round about way told me that her regulars are more important than I. A long time ex customer
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November 2023 by Dan theman
great people ready to serve. Lots of good deals and well stockedBusy but not congested. Friendly and reliable.
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November 2023 by Joe Lehrer
Publix does things right. But this Publix store does it better than the rest. The manager is hands-on and always has a great how can I help you attitude. That attitude, the smiles flows and is embraced by the whole staff. It's also a super clean store. . I always leave with a smile. I will go out of my way to go to this Publix. I don't remember the managers name. I wish I did she is great ?
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November 2023 by Everybody's Got One
Just east of Altamonte Mall, Publix #01661 is brightly lit with extraordinarily wide aisles and s cheerfully attentive staff. GoogleMaps reported that I was "near Safeway" and, upon scanning the area, I noticed a second Publix store across the street. It's a busy area but regardless of which direction you are going you can access one or the other store without crossing opposing traffic.
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November 2023 by Jove Lawless
Terrible Management and nasty produce, old candy and FLITHY restrooms. Next review bathroom pics are coming. Maybe the Tall Manager will go clean every hour after this review. There's nothing like receipts.
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October 2023 by Paige Betancourt
This is the cleanest Publix around. The check out conveyors are always wiped down, the aisles are clean, the displays are clean and orderly. The employees are friendly. It's apparent management cares about the experience for its shoppers. The store seems larger than most locations. I only drive past this one 1-2 times a week and its never busy when i need to shop here but it's always a pleasant experience.
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October 2023 by Casey Rocco
Love this Publix. Been going here for two years and they're always the nicest and they just take the time to know and remember you. They treat my almost two year old son amazing every time and give him stickers, coloring pages, free cookies.. it's a great time every time I go. Publix prices are high but the fact the experience is always so wonderful I truly don't have time or patience for Walmart and therefore am willing to spend the extra money to not be bombarded at the door and treated like a thief like I would be at Walmart by the receipt door police haha I'm pregnant now and at Publix they even always are so nice about helping me to my car with stuff when I have heavy items like cases of water etc. They've become like a second family when I come in I always say it's my publix family because they always ask about my pregnancy how I'm doing etc. Just a friendly and very clean store. Everything always is tip top shape which is nice cuz I've been in some where the people were rude and store was nasty. This one ever since I came has been amazing thru and thru.
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September 2023 by Marilyn Hightower
My visit to Publix this store the parking lot was extremely clean which is one thing I look for how the buildings looked on the inside and outside. When I got inside I noticed it the rows were pretty big. That was good because walking down those rows you bumping into people just crazy, the shells were well-stocked. When it was time to check out the cashier was very pleasant helpful the bagger also helpful just a great experience. Check it out. One of the thing the meat department well-stocked everything was in perfect alignment. I have to take my hat off to the manager and all the employees.
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September 2023 by paris love
Literally my least favorite publix of all time! The tall bald manager is rude and unprofessional. He definitely don't represent the publix brand of being kind and helpful. Just go across the street to 482 where staff seems to enjoy their jobs and life.
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September 2023 by Ms. L. Ricks
It's very disappointing to have to give this review but today was the straw that ended the battle. I don't know what it is with the businesses in this area but they SUCK! The times that I've come into this location I'm always smiles and positivity. I don't know what Publix say to management in these meetings about customer friendliness and bi-polar but they got IT! Devon will smile phony and next time she's mean mugging and almost running not to speak or assist. I've also gotten this from other management. The bathrooms are the nastiest EVER! Lastly, my apologies to the cashier staff for this one star doesn't reflect your kindness and eagerness to assist with product information. This revew is STRICTLY geared toward management. Lastly, today it's raining and the manager assisted another customer to the car without saying a word to me who actually was infront of the customer helped out. I walked in the rain no problem I'm not afraid of water it was the principle for me. As a matter of fact when he saw me getting wet from the rain he almost ran back into the store. This location give the Publix brand a very bad reputation. I will not be giving anymore of my dollars to this dump that lacks management skills or customer service.
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August 2023 by R M
Avoid the deli area for sandwiches and wraps 30 minutes wait then when you finally up all the topping bins are empty. They all look so high on slowness explains why you wait that long before you are up and if you get the food prepare to stay another 20+ minutes.
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August 2023 by Lidia M.
Went in for subs and have to say I was disappointed with the lack of care for customers and the time it takes to get helped. Jessica at the subs station was keeping a long and loud conversation with who she was helping and they were chatting away with no regards to people in line! Jessica would pause to keep talking and just disregarded people waiting in line so sad
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July 2023 by Tom A.
This location is a former Albertsons/ Safeway bought by Publix a few years back. I like that there Is a lot of space in this store and it's always very clean, once you get to the paper aisle and detergent aisle they are very wide. The costumer service here is good and I had a quick Check out, the food they sale here is always fresh and good quality. I really like this location, anytime I am near by I stop in here to do my shopping. Highly recommend this store.
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July 2023 by Viviana Cruz
Staff is not friendly. Two trips to this location in the past week. On neither trip was I greeted by anyone I passed, not even from my cashiers. 1 cashier acted if she was hassled to actually do her job. Employees were vaping by the entrace/exit doors. Another employee entering spat on the apron near the entrance/exit of the store and then blew her nose into the air. This stores atmosphere is unlike any publix I've ever shopped, not in a good way.
