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March 2024 by Heather Payne
Renee is amazing!! She helped us find the perfect bedroom set that was just delivered.Now we are looking at a table. Will definitely come here first for all of our furniture needs!
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February 2024 by Wendy Walker
My husband and I were looking for a new couch. We just happened to be in Altamonte so when I googled furniture stores Right At Home was listed so we stopped. So glad we did the store was set up beautifully and the service was excellent. We bought a couch it has been delivered and we love it. Linda Joy and Maria thanks for all your help
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February 2024 by Deena Borgailo
Linda and Renee were fabulous to work with. Very knowledgeable and helped me make a great choice.
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February 2024 by Karen Eslary
BUYER BEWARE! I am writing this review so that others will not go through the aggravation and mental anguish that I endured for 6 months. I ordered den furniture August 11th, 6 months ago, and still have not received a call that it is in! I was told it would take 4-6 weeks. After the 6 weeks, every 2 weeks I was given a different excuse as to why the furniture was not in. The lame excuses ranged from blaming the shipping from Vietnam, blaming the warehouse, blaming hurricanes, blaming snow storms (many seasons passed over this 6 month period!) to blaming the delivery company. After 5 months, I reached out to the manufacturer to see what the problem was only to find out that my furniture was NEVER ordered! When I confronted Renee, the manager/owner, she admitted that she ordered the furniture from a third party. The more she talked, the more it sounded like this third party ordered it from other third parties. What a nightmare! She offered to give me a 50% discount if it did not come in by December 27th. Then she offered to give it to me for free if it did not arrive by January 20. It never came in. To make matters worse, I went with their 12 months no interest credit service, and was charged the full amount on the credit card immediately. I felt that I had to make payments because the clock was ticking. When I would call the store for an update from Renee, I was told many times that she was unavailable. When I mentioned that I was writing a book, and that the next chapter was a negative Google review, she called me back immediately! Imagine that? Finally, after too many sleepless nights, enough was enough, and I cancelled the order. She said that if the furniture came in, she would sell it to me for the $3,300 balance that I had on my credit card. What happened to the "free" offer that she put in writing?? I then ordered everything from another company in Jacksonville at the same price. From order date to delivery date it took 19 days to be in my den! Yes, 19 days!!!!! Renee did refund my money, but by law, she had no choice. She acted like she was doing me a favor by refunding my money and kept saying that she only wanted to make me happy. I am happy now, but not because of her! How can you run a business like that?? Unless you want to purchase something from this store that they have in stock, I would say run, not walk, to a reputable store in the area. I am sure that Renee will try to refute my review, but everything I wrote here is a fact, that can be backed up by my family, friends and coworkers! BUYER BEWARE!
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February 2024 by Gail Calcutt
We were right at home and we enjoyed the store Renee was most helpful and we will be back.
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January 2024 by David Walters
Gorgeous Furniture and great staff, Love the store
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November 2023 by Traci Capraro
We recently purchased beautiful living room furniture for our new beach house. We got a sofa, 3 swivel chairs, pillows, tables, artwork, & decor accessories. We are very happy with the quality and the pricing of every piece. The store fairly negotiated our pricing. Delivery was always on time. Renee was very helpful in her decorating recommendations and coordinating everything. The only drawback was that it took a good bit of time for all of our pieces to come in. However, it was well worth the wait!
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November 2023 by Robert P
This is the best furniture store in our area…HANDS DOWN! We bought a buffet several years ago and were extremely happy with the service and the purchase. The quality of the furniture and prices are excellent and very competitive. We have stopped in frequently over the years to walk around, check out new inventory and get decorating ideas...without making a purchase. We have always been greeted with warmth and smiles. The staff here do not follow you around the store or make the shopping experience uncomfortable like many of the other local furniture stores. They are readily available and super helpful if and when you have questions. If they don’t have what you are looking for they can find it or find something comparable and offer expertise that is far superior to any other stores. Both Pilar and Renee are always beyond helpful and a pleasure to work with. After years of looking for a bedroom set but not quite ready to purchase, Renee was able to find us EXACTLY what we wanted and we couldn’t be happier with the experience and the purchase. We will never waste our time shopping for furniture anywhere else! It’s a local hidden jem!!
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November 2023 by Michael99123
Right At Home Store most certainly deserves 10 Stars! When I first entered the store my wife and I were greeted by Ms. Renee' Dawn and her Sales Associate Mr. Joey DeSilva. Their infectious smiles, positive attitudes, and determination to provide outstanding customer service clearly shined through. In addition, Ms.Dawn tirelessly researched and provided an extensive online search and found the exact color match and dimensions of 2 tables that perfectly matched another accent table we found in the showroom. I was so impressed that Ms. Dawn and the wonderful staff in the Right At Home Furniture Store recognized Veterans Day and honored all service members and ultimately provided a lower delivery charge which truly "Made My Day" as well! I have visited numerous Furniture stores throughout my 76 years and Right At Home Furniture Store clearly sets the bar for all furniture stores to emulate! Ms. Renee' Dawn and Mr. Joey DeSilva are Truly a credit to this Fantastic store and a welcome addition to the Right At Home Furniture Family. I strongly recommend Ms. Dawn and Mr. DeSilva receive special recognition for "Going The Extra Mile" and clearly making our experience one that will be etched in our minds forever. Lastly I want to thank Right At Home Furniture for making us feel so welcome and part of the family as well. We pray God Blesses to each of you and your families always. We wholeheartedly look forward to our next purchase with you. Thank you again!Sincerely,Michael and Ilva Marino
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November 2023 by Azanetta Vasmout
I love the staff at Right @ Home, very friendly and helpful. Have purchased from them before and now returning. Great quality furniture and services.
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November 2023 by Susan Schneider
We had a truly amazing experience!!! They went above and beyond offering us assistance with our gorgeous new table lamps?I highly recommend using them for their expertise!
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October 2023 by Joe D
Renee HAPPY BIRTHDAY. You did a fantastic job. Pilar thank you for showing us the lamps. GREAT EXPERIENCE. Thank you. Definitely a Five star rating.
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October 2023 by Stephanie
I had such a wonderful experience shopping here. Renee was so helpful and found me exactly what I was looking for!
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September 2023 by Daniel Delvalle
I had a wonderful experience at Right At Home today. I was looking for a new sofa and a coffee table for my living room, and I found exactly what I wanted at this store. The staff were very friendly and helpful, and they showed me a variety of options that matched my style and budget. They also offered me a great deal on delivery and installation.The manager, Mohammed, was especially kind and professional. He personally greeted me when I entered the store, and he checked on me several times during my shopping. He answered all my questions and gave me some useful tips on how to maintain my furniture. He also gave me a complimentary gift card as a thank you for choosing Right at Home Furniture.I am very happy with my purchase and the service I received at Right at Home . I would highly recommend this store to anyone who is looking for quality furniture at affordable prices. Thank you, Mr. MOHAMMED, for making my furniture shopping a pleasant and hassle-free experience!
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September 2023 by Katherine Oviedo
Beautiful store with great quality furniture!
