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October 2023 by Christina H.
Darin and his team are incredible! I recently relocated and stumbled across this location. I've used Take 5 locations before but this one changes everything.Hands down the best customer service I have ever received from any place. Then you Darin and your team for making me feel comfortable coming here. I don't have to think twice if I'm getting taking advantage of as I trust your work and your team every single time I've been there. Thank you again!
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September 2023 by Mercy_gaming 321
On 9/16/23 around 6:15-6:30pm, I arrived at the take5 location in Altamonte, after pulling into a bay I had a mechanic take a look under my vehicle. I drive a 2018 Honda civic so this job should be simple. I felt the mechanic jerking at the vehicle from inside the car, I thought this was normal since I have never gotten an oil change while in my car before. Shortly after I was informed that the job could not be done due to a “stripped oil plug”, they told me that the vehicle was in this condition upon arrival, and that the mechanic who did the damage must’ve been at my previous service shop. So the next day I visited my old service shop, where I was informed that the bolt was actually stripped while in the process of trying to remove the bolt. I now have this stripped bolt in my possession, after having to pay out of pocket to get it removed and replaced. It is clearly visible by the direction of the stripped metal that someone did this while trying to get it off. Not tighten it. Which means that it is impossible that my old shop is responsible for the damage since they successfully changed the oil, they would not have been able to get this stripped bolt back onto the vehicle if it was stripped in the process of removing it. I do not recommend visiting this location for any services.Service: Oil change
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September 2023 by Ashley Prelewicz
The service is so outstanding. The company doesn’t allow any credit card tips and also tell them to deny cash tips. They work very hard and why is it anyone’s business how I choose to spend my money? Give them CC tips. They work and provide service that keeps the place in business. I would rather take my business to a place I can share my appreciation. Greedy corporation.Service: Oil change
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September 2023 by Chanel Perez
Extremely kind, attentive and thorough with their service. Always feel great leaving that my car is in good shape.
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September 2023 by J.R. McClintic
I would give more but the attitude of one employee named in his dirt short Snowball. He was rude not smiling and shouldn’t be In customer service.I was pulling in and he waved me off. The other employee said he was telling you to slow down. I’m making a90 degree turn into the place. I was not going fast unless 2 mph is too fast. Then other employee said go forward and watch for good directions.So I start to go slowly and his gestures were telling me to stop when I wasn’t even halfway in the bay yet. Then I had to wait for him to go get gloves to go do whatever else for two minutes and then he started proceed me and then we just scouring looking mean.I should’ve left, but I figured since the other two employees were very nice, I’d stayI’ll never go back to a take five oil change ever again if that’s how their employees are.I know no one will ever follow up because take five doesn’t really care in my opinionThey may offer discounts, but the attitudes of employees are the worst.The only reason there is to stars is because two employees were nice and not pushy like snowball
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August 2023 by Jonathan Rincon
Great service but got in there at a busy time so had to wait for about 45 minutes to get into bays but once in they were fast. They did forget to give me a window sticker but luckily my vehicle has a service light that comes on when I need another oil change.
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August 2023 by Ms. L. Ricks
Darin was and is all smiles explaining the process as he went along. Topped off and ready to go with full tires and fluids quick and easy just as I like! Thanks guy's job well done!
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July 2023 by Michael Lafaver
Very friendly and courteous staff. They greeted me with water and juice for my son, and informed me they were short staffed at the moment, so it was going to be a few mins. That was no problem. Shortly after, they opened another lane and got me in. They check all your fluids and air filter. My air filter was completely thrashed, so i got that done as well. Oil change was quick, and one of the techs walked me thru resetting the oil light, which she knew by heart. Great to see positive attitudes even in this oppressive heat. Thanks again ya'll.
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July 2023 by D C
I've had some very good oil changes so far and the staff is very good. They keep me coming back
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July 2023 by Allison Herbeck
I've gone here for a while. I've had some recent car difficulty after a botched oil change that I'm still dealing with (Casselberry Walmart) but every time I've come here has been the best experience. They are quick, polite, knowledgeable, friendly and have gone above and beyond even when I've been the difficult one. Thank you all!!! Highly recommend!!!Service: Oil change
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June 2023 by Tisha A.
Excellent service. Rachel impressed us with her knowledge of our BMW. Too many places don’t use the ratchet. It was obviously second nature for her. Between Rachel and the everyone there, the team at Take 5 works seamlessly together and is 100% impressive. I will definitely be back.Service: Oil change
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June 2023 by Ginna (ginnamwal)
It was really quick. Was a little werid sitting in my car. However the entire staff was very personable, helpful in answering questions and knowledgeable. Will definitely be going back.
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May 2023 by Angela Gomez
The worst customer service ever. The tall guy didn't say hello when Isaid hello, . It was my first time changing the oil of that car and I asked him if he knows how to open the cap and he said no. I said ok, and I was about to leave. then he got illuminated, came and opened the cap. I asked him 3 times how he did that and he didn't answer me. He said something like just touching it. I asked him, please tell where and he left. Finally, I asked the young lady and she showed me. Poor workers. It looks like nobody there is happy. It' a shame.Service: Oil change
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April 2023 by Kyle Wilson
Traveling from NC to do art shows in FL and I needed a convenient and cost effective oil change for my F250. ZACH was great and was able to replace my dirty air filter as well as my oil and oil filter in a timely manner. He was also friendly and we had a nice conversation.Keep up the good work y'all.HIGHLY recommend!
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April 2023 by Brittany Bianca
Amazing Service! Darin and the team always do an amazing job. Professional, friendly and serviceable they explain everything show you everything and go beyond☺️Thank you for taking care of me each time happy customer and will always come back!Services: Tires
